Jorge and his team did an excellent job on my Porsche oil service. Great communication, honest pricing, and professional work. Very cost effective and I'll definitely be back. Highly recommend JB Automotive. read more

Great service Fair prices and good quality Also very flexible on time so I was able to get it done soon read more

I came in because Jorge seems knowledgeable, and that trust is what led me to bring my beloved car in. The execution of the work which is done by the workers is where everything falls short, especially something I paid a couple thousand for. I made specific requests before the job and made requests that were directly tied to the primary repair for good reason, Jorge accepted and I felt assured at the time. But in the end, to my own inspection they were found to be ignored, costing me more time and money to go back in to fix. The shop's decisions led to issues that were entirely avoidable. A part that could've been easily addressed while already disassembled was instead left broken as it was and installed. The assembly also came back loaded with unnecessary RTV and Locktight, as well as some screws being loose or with stripped heads. The craftsmanship is difficult to look past. I was assured the replaced assembly was in good condition and that they would do their due diligence to make sure things would be working right. Initially it seemed fine, but what I found underneath was unfinished work, which led to my discovery of also disconnected components that were also broken by them that I know were not broken beforehand because they were new and made no weird sounds and will now prematurely wear (it also made concerning sounds when I just got the car back initially which is why it caught my attention), also meaning safety concerns due to the lack of detail. Things I specifically asked to be handled were left untouched and unreplaced. I now will have to live worrying about what will break next because of this, what is currently broken that will leave me without my car working, how my car will be affected by all of this and when I'll need to fix everything all over again because with the way things are going it seems like that's where things are headed already, and what actually got fixed or what condition each part is in. On top of that, my car came back with exterior damage deep in the paint that wasn't there at drop-off that looked like it was done while moving the car around the shop. When I raised this to attention, no accountability was taken. They said they weren't sure who caused it and so they wouldn't take any responsibility for the damages. They were apathetic didn't offer to try to help or figure out how they could help, which wasn't very welcoming or reassuring. I now look at my car, and I feel pain and worry from seeing how things are now. Post-primary job, wanting to give them another shot, I had an engine code come up and they didn't diagnose the actual problem, they replaced a new part which still threw the same code and they did not solve the problem. They're affordable and Jorge is knowledgeable. But quality control and follow-through from the workers, and his quality control at handoff is a serious problem that should be addressed. I wanted this to be my go-to shop but this wasn't right, and I cannot recommend someone to come here when things are like this leaving me with a huge burden affecting so much, with a car that now needs more time, money, and effort put into it even after going with all the shop's recommended services and initial reassurance paying in the couple thousand because I mistakenly trusted them. read more

I recently had the timing belt service done on my 2002 Honda Odyssey at JB Automotive, and overall it was a very positive experience. I initially reached out through Yelp Projects and received a competitive quote for the timing belt and water pump. When I brought the car in, they inspected it and pointed out that one of the engine mounts was broken and the drive belt was worn. I appreciated that they explained the issues clearly instead of just pushing extra work. I asked a few follow-up questions and even requested a better price, and they were willing to work with me. In the end, we agreed on a very fair total for the timing belt, water pump, engine mount, and drive belt. The work was completed as promised, and after driving the car for about a week, everything feels solid. The engine runs smoothly, and the overall driving feel is noticeably improved. Communication was straightforward and responsive throughout the process. This is a smaller shop, but they seem honest and reasonable, especially if you take the time to ask questions and understand the work being done. I would consider coming back for future maintenance. read more

JB fixed my EPC light and engine oil burn issues on my VW Passat! I've done diagnostics at a couple of other places but none were able to pinpoint the issue without taking the engine apart...Jorge was able to tell the problem from his experience and diagnostic. Did walnut scrub, chemical treatment, and piston soak. Car has been running fine for 3 months already. Engine oil used to burn 700miles/qrt, now it's about 6000+ miles/qrt! Huge improvement. JB is extremely knowledgable and transparent. In JB I trust! read more

Quick responses. Reasonable price. Overall, great service. Had my Q5 serviced here twice already and will continue to get it maintained by Jorge and his team. Thanks!! read more

Great service, speedy and reasonable cost. Would definitely come back for my future needs!

I usually never take my car to shops since I do the work myself, but I just didn't have the time to do a full clutch replacement. I took my 1991 NA MX-5 Miata to JB for a clutch and flywheel replacement, and they offered a very competitive flat rate. The clutch now feels brand new! They even took my car back the following week after I found slight misalignment issues with the exhaust and my aftermarket shifter; they had no qualms about fixing it complimentary and did it extremely quickly. I highly recommend JB - they really know what they're doing. read more

Great service as always, Jorge and his team helped get my wife's car back on the road for a fair price. Highly recommended!

Had my shocks and coil springs replaced on my Sequoia and the experience was great. Very professional, quick, and explained everything clearly. The ride quality is noticeably smoother and more stable now. Highly recommend! read more

JB Automotive - Auto Repair Near Me - San Jose, California

They broke my porsche and admitted, but not taking and action to fix I asked for a coolant fix, but got engine light after the fix so I took car to porsche and diagnose, turns out they got the intake manifold flange wrong and caused MAF error code, then caused catalytic fail. I later have to sell the car at fraction of the price because of the broken engine led by the fix. Shame on the owner Jeorge read more

JB Automotive - Auto Repair Near Me - San Jose, California

It's not easy to trust a new business/mechanic with a car that you baby - I treat mine like members of the family. I value a mechanic that values quality over quantity. If you can help me prevent something that is bound to go wrong and help me find a reasonable cost effective but proper solution for when something inevitably does goes wrong all while communicating and being transparent with me then there is no need for a second opinion. This is what Jorge and the team at JB Auto have offered me - peace of mind. No experience is perfect but my experience at this shop at the very least deserves 5/5 stars or 10/10 stars. I think it's very important for customers to remain reasonable at all times and I've tried to be. If anything goes wrong just be human have a conversation and I'm sure a mutual solution can be achieved. I've been trusting Jorge since about 2023 and I can say that I will be returning with the A4 & RS5 as needed. Thanks guys! read more

JB Automotive - Auto Repair Near Me - San Jose, California

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I got brake fluid changed for GV70. They were quick and did a good job of it. Not the cheapest but in the mid range pricing.

I've taken my BMW here for back to back services and both times my vehicle was handled with professional care. I appreciate the straight forward services and easy communication. Definitely found my goto shop for anything my BMW needs. Highly recommend to anyone looking for honest services! read more

JB Automotive - Auto Repair Near Me - San Jose, California

Got my brake pads replaced and wheel alignment done here. And will be going back for additional repairs. 10/10 service here. If you're having a hard time finding a trustworthy auto repair shop, JB automotive is the place to check out. read more

Great on Immediate responses through Yelp, W price quote for my 2013 Elantra GT. Immediate Date for service for a brake flush, within a week. $140 quote, 45 mins and can wait on site. Will get my Trunk lock replaced and Brakes next. Drop off the day before and pick up the next day. read more

My car's Air conditioning system wasn't working. Based on Yelp reviews, I chose to take it to JB Automotive not knowing what to expect in terms of the quality of work. This was the first time I took the car to a private auto repair shop instead of the Audi dealership. They diagnosed the cause of the issue as being caused by the AC Compressor and provided a quote for replacing the defective AC Compressor with dealer parts. The quote was reasonable. The new compressor was installed within 3 hours. Everything was handled professionally by Jorge and his staff. The in-person conversations were polite. I'll take my Audi there for any other repairs in the future. read more

JB Auto was the best option in every was possible: Communication: They communicated fast every time and spoke to me like I was a human. Cost: They were very competitive in price Time: They had me in and out in no time Friendliness: Very friendly from everyone I met here Very happy with JB Auto! All the 5 stars are no coincidence! read more

Repaired my car on time & quoted price. Quality work. Great staff & very pleasant to deal with Jorge himself read more

Jorge and his team are fantastic. I recently moved back to the Bay Area from Texas and thankfully found JB automotive on Yelp. The reviews were accurate. He and the team do excellent work for a very fair price. I only wish they were open on Saturdays! read more

Thanks JB for your quick response to a quote request for shock replacement on my 2004 GMC Envoy. Quickest to respond with an estimate that was very competitive. The young lady at the front desk was kind and attentive, helping me finish the needed repairs in a little over 24 hours. The place is a little out of the way for me (I am in Campbell) but the service was well worth it. I'll be checking in again in the future. Thanks! read more

BMW 2series Found this place on a whim. Decided to give it a shot since it was en route to my daily commute. Pros: staff is very friendly and helpful! Prices were extremely reasonable. Quick turn around (got my engine mount replaced and rear brake/rotors done). Got my car same day. Drop off at 9am and car was ready by 3pmish. Team did excellent work! No dings no scratches when I received my car back Cons: None Ill start going here for any work on my European car moving forward read more

Excellent service really pleasant owners I took my car back for some additional service and they did a great job read more

Very happy with the service I received today getting my brake pads replaced. Jorge was informative throughout the process, clearly explaining what was being done and even taking the time to point out other maintenance I should consider in the future. The price was better than other shops I checked, and communication was quick and easy. I'd definitely recommend this place to others. read more

JB Automotive - Auto Repair Near Me - San Jose, California

Brought a new project car of mine, a 1999 SL500 to JB to get control arms replaced and the vehicle lowered. I initially looked elsewhere because Jorge had mentioned that he did not want to use non OEM parts. After getting what I considered unreasonable quotes, I figured I reach out to Jorge to see if he would be willing to work on my car, despite using aftermarket parts. He agreed and also had the best pricing. The non OEM control arms ended up not fitting well, and he charged a minimal amount to modify them to get them to work properly. This is much appreciated and I do get now why he only wants to use OEM parts. He also found a problem I had with my brakes that I had identified previously and was prepared to fix on my own. Basically, his eyes is open while working on your car, making sure other potential points of failure are being noted. Thank you as always a well done job I'll be coming back to get more work done. Cheers! read more

JB Automotive - Freshly lowered - Auto Repair Near Me - San Jose, California

Working with Jorge was great. He communicated well and delivered. Prices were super competitive, will definitely come back. Thanks for your excellent service. read more

I have a 2017 Subaru Forester that needed 150k mile service, but wasn't interested in shelling out $1000+ for the package at the dealer. I did need the standard synthetic oil change, and based on my last service 6 months ago, the engine air filter and cabin air filter needed immediate attention. I listed the specific a-la-carte services i required. JB responded promptly, and he provided a detailed estimate after a couple of Yelp message exchanges, at a very reasonable price. We agreed upon an appointment within 3 days. I arrived with my vehicle and the staff was polite, friendly professional, and knowledgeable. The work was completed ahead of the 3 hour estimate, and I was able to pay via Venmo the precise amount on the estimate. JB even pointed out a potential concern down the road regarding my Costco tires. Would not hesitate to bring my vehicle to JB again. read more

Jorge at JB Automotive is by far one of the most talented, knowledgeable, and honest mechanic I have encountered in all of Bay Area. Jorge has not only done a thorough job of fixing my valve cover gasket on my 740i BMW, but he even explained how he fixed it and shows you the parts in case another mechanic might have cut corners. Jorge also does a fantastic job of reading your car's condition and ensures no future issues come up by texting you suggested fixes in real time to ensure transparency. If you want someone who can handle fixing exotics/europeans, Jorge is definitely your guy. He never fails to impress me with his perfect work! read more

JB Automotive really is the most reliable and hardworking shop out there. Came back once again since I was informed the source of a known leak during my last visit but wasn't pressured at all since it was a small part but required a lot of labor to fix. Communication is fast, simple, and direct through text. Requested a quote that was great. Finally went to address and knew I can trust them with a big clutch job since I might as well get a new one while the trans is out. Dropped off 10/30 and was already ready for pickup 10/31. Quick turnaround as always. Smiles all around and my car was ready for Halloween thanks to JB Automotive. I really like how they take ApplePay as well. They also have a nice and clean system/site that's sent through email, with price breakdowns, to view quote and receipt. read more

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You won't regret coming here and trusting Jorge with your car ! He's reasonably priced and HONEST ! He explains everything clearly, is very thorough, and doesn't over charge. You can do your own research, but he's by far the best ! I am so relieved and have no anxiety when I need to bring my car in for a service . I guarantee you will be satisfied with the service he provides and his staff is always so pleasant too ! read more

Another quick and fair repair. Had the dreaded Check Engine light on. Jorge fixed it quickly and for far less than I was anticipating. Thanks for getting my Porchee back on the road. I wish I hadn't waited so long to address what turned out to be a minor repair. If your car is German .... Go here ! read more

A few highlights about my experience... Smooth and easy arrangement to drop off and pick up vehicle. Great customer service from both the clerk at the front desk and the person who answered my Yelp quote request. I believe his name was Jorge. Acceptable price. Electronic delivery of paperwork via text or email. Good communication/notification that car is ready. Very responsive via text if questions arise. If there are any issues with the repair, I can bring the car back. Basically, no nonsense and quick service from knowledgeable staff. It's difficult to find honest mechanics these days. I believe I found a company that's skillful and offers fair prices. read more

The owner will send a text message with a quote I made an appointment to change the brakes. The appointment was at 2 PM. The car was ready at 5 PM . The price was good. read more

Got my brake pads replaced as well as my front rotors. Also, got an oil change. Everything was finished same day and within 4-5 hours. Overall the price seemed fair. Parking is a bit limited and tight, but the owner/mechanic was super responsive throughout the process. read more

I brought my car in for turbo cooling line replacement that the dealership was going to charge me $5000+ to replace. JB Automotive quoted me $700+ -ooma much more reasonable price. Guess who got my business. I also brought a, ^ read more

I cannot recommend this shop highly enough. I'd been searching days for an alternate option from the Honda stealership which I knew was gonna charge me a lot just for labor. JB's shop nearly cut the cost in half of what I would've spent for a replacement of an evaporator. Super communicative through yelp, and easy drop off & pick up even with my weird work hours. read more

I had to get a hitch installed on my BMW X5. I already had one purchased online and wanted someone trustworthy to install it. I got a quote from them on Yelp, which was very competitive. Jorge was very helpful in answering all my questions. All in all, they are super communicative, professional, and provide top-notch service at a great price. I'll definitely go to this place for any future needs. read more

Clutch Replacement- Jorge was quick to respond to my quote online and provided an estimate. The estimate after the inspection broke down the details of the parts and labor /fees. Provided images of the parts that needed to be replaced via text and always communicated the options. The price was fair for the work that was done and I was content. The car drives like a new car now after 109k Thanks to Jorge and his team of mechanics! read more

owner is never in the wrong i guess lol. just seen he claimed he offered me a refund but i never received such thing. i guess it takes a total of 28 hours to figure if the car needs a clean or take out a air pocket. this was months ago but seeing this comment is infuriating. the burden to pay what they did is unacceptable. deal with the mistake and learn as a business. Statue of limitations buddy. still liable read more

Great Auto Shop! Very communicative, explained everything necessary and why. They are a bit pricey. But overall would recommend them for sure! read more