Bill = 5 stars Lisa = 2 stars But the place gets a 4 anyway, mostly because I usually am able to get Bill. Bill (I'm sure that's not his real name, but whatever) is hands-down amazing. For $25 plus a $10 tip (don't be cheap, y'all - you KNOW they don't get paid much here), Bill will give you bang for your buck. He's got great pressure, knows just where to press to release your pain, and you will leave feeling blissed out. I ask for him every time I go and since I live just a few blocks away, I'm willing to wait to make sure I get Bill each time. Except when I went on MLK Day and found out Bill doesn't work on Mondays. Booooooo! Against my better judgment, I booked an appointment anyway for 15 minutes later with Lisa. Big mistake. Her massage was very light and unfocused. She couldn't really differentiate between muscle and bone in my back (OUCH!), and for some reason she kept picking at my callouses over and over again with her thumbnail (I was a dancer for many years, so I have pretty calloused feet). Um... they're callouses - that means I can't FEEL anything there, so please move on to another part of my foot. She also totally forgot about my arms, like totally. Since I wasn't so blissed out this time, I peeked out of my towel eye cover a few times to see her staring off into space. Not good, I tell you. I still tipped her the $10 - I mean seriously, why would you give less? These people work in shitty conditions and probably make very little considering the massage is just $25/hour. But anyway, as long as I can always get an appointment with Bill, I'll keep coming back! read more

The place is a bit awkward when you walk in, but the guy in front was very friendly and walks you through the massage options. I chose the $35 70 minute full body massage. I had Bill and he was amazing. He knew the problem areas and spent more time kneading the knots out. PLEASE NOTE: this is not a relaxing type massage. It's definitely the kind where you will feel sore about. There is tons of pressure, but you'll get those problems area feeling relaxed and great. read more

I have received massages from 5 Star Resorts to the streets of Bangkok - and I still have to say that the Foot Massages I receive at JB Natural are the very best. I constantly have someone new working on me when I go and I always leave feeling 10x better. They give deep tissue massages worth WAY more than the asking price. It's the best location to receive a quality massage without burning holes in your pockets. GO immediately. read more

I love this place, but who you get (or don't get) is the difference between a 1 star experience and a 4 star experience. Bill is a wizard. He can sense where you feel pain and adjusts his touch accordingly. I just got home from an hour massage ($25 - $35 with a $10 tip) and I feel like a new woman: my head is out of my shoulders, my toes are cracked, my neck feels loose, and my back is still warm from his touch. A-M-A-Z-I-N-G massage for the price. The only reason I am giving JB a 4 star instead of 5 is due to their lack of consistency. They need to quality their staff to manage the experience and brand. If I can't reserve Bill, I won't go. read more

I had 30 minutes to waste while my cousins got pedicures next door.. So I found this spot and decided to check out what type of massages they offered.. 30 minute foot spa for $20.. Sure! Welp.. I went in and was trying to decide between a full body or foot massage, and decided just foot. So then I enter... This guy brings me in to the room, a community room. It's super bright due to the skylight, which is a boo! But.. They put a towel over my eyes to block the light. While getting the foot massage, there are workers just chatting and having lunch or something because all I hear is the microwave going and the utensils slapping on plates.. Terrible. I'm suppose to relax while people are talking and eating around me. Ugh. The massage- the guy was terrible. He was squeezing my knees and ankles. On top of the horrendous atmosphere, the massage was so disappointing. I just want my foot rubbed and he was going up my legs and knees? It hurt so bad, too, cause he was pressing areas probably thinking they were pressure points, but no, it was not a massage. More of an abuse. I should have said something, but I thought pulling my foot away or saying, "ouch" was clear. Not in this case. I've had plenty of massages in my life. This, by far, was THE WORST!!!! Go someplace else!!! Anywhere else!!! read more

I made an appointment and without saying anything they cancel it with no warning! Worst costumer service!!!! read more

I'm not sure why this place got bad reviews but i think this place is great! I love massages and I've had them everywhere from Beverly Hills Hotels to the Chiropractic Office. Let just say this isn't a VIP Massage, but the people working here are really sweet, hard working, and good at what they do. Not only that, but you can get a combo (back and feet 70mins) massage for only $35! Crazy inexpensive! They also specialize in Reflexology which is soothing and relaxing, by using pressure points in the muscles. I highly recommend this place for a easy, inexpensive, and relaxing massage. read more

Not only is this place a hole in the wall, but The message was bad and I left with more pain And when I went to pay the lady in the front had the audacity to ask for more money, saying the tip was at least 20%. read more

Ghetto set up Painful massages Loud and disrespectful staff. Not the most relaxing experience. Go elsewhere. read more

meh. I've been once and got a 90min. The massage was below average and part of it was there was absolutely no method to it. it's like when you get a casual massage from a friend or something - just a bunch of squeezing & rubbing (you know what I mean don't get suspicious) - it's better than nothing, but not worth it whatever it cost, maybe $70? No acupressure, Swedish, Thai methodology - just squeezing. I can go to many other places in LA that are much better for that price. read more

Lisa is great, get the full body. The setting is very simple but you dont need more, the music is aldo nice. My only suggestion is that they should not eat while customers are tended to. read more

The Heavens have parted and the angels have begun their descent from up above. All is well in the world and you need not fret for the greatest one hour massage you will ever be so fortunate as to receive for the low low price of $25 is right around the corner, if you're in Beverly Hills. ;) I cant say enough of this foot massage place. Its a head-to-toe lavish experience and so worth every penny. Sometimes you just need a little TLC, to check out from you worries & woes if only for an hour, and who doesn't think they're worth $25??? Please ask for Lisa she was caring and giving and made my day a whole lot better. ;) Happy Thursday everybody. read more

Staff are very nice. Massage is very good but the atmosphere is so bad. Smells. Bathroom is so dirty.

I just had the best foot massage! 30 min during lunch and I am a new person. I will definitely go back, again and again and again...

Don't know why the reviews are so negative. This place is a hidden gem in a great area. The prices are beyond reasonable and you're getting way more than you pay for. $25 for an HOUR of service? It would cost more for me to sit on an electric massage chair at the mall for an hour. It looks a little dingy in there, but you're paying for a massage...not for it to be aesthetically pleasing. They do a great job for the price that you're paying & I wouldn't ever hesitate to recommend this place to anyone. My parents were in town this week and I booked them 2 appointments here for the morning after Christmas and they loved it so much they tipped the people more $ than the appointments themselves cost. If you're looking for an intense deep fissures massage at a place with candles and oils and the whole shabang, spend the $100 for that somewhere else. But if you're looking for a cheap mid week, i-just-has-a-stressful-day-at-work-and-need-to-relax-NOW type of place, then this is where you gotta go! read more

It was a rainy night. I was stressed out and in search of an asian massage place without a "Happy Ending". After searching all of the local spots I come across this place. The place was very clean. Staff extremely hospitable. My massage started with a nice warm foot spa. Then moved to shoulder, neck, and head massage to finally finish with the best foot massage EVER. For $25/hour + a $10 tip = $35 hands down the best massage place. read more

the first time i went was AMAZING!!!! best foot massage EVER. So why only one star? The second time i went i got the WORST massage i've ever had in my life. I wanted to get up in the middle of it and leave but my boyfriend seemed to be enjoying his so i took one for the team. The woman I had was talking to the guy next to her the ENTIRE time- and she had a one track mind. Everytime she said spoke she stopped rubbing. very annoying. he pressure was so light it was actually uncomfortable. Everytime i opened my eyes she was looking over at what the person next to her was doing or trying to listen to someone's conversations (did i mention that everyone that worked there was talking- almost yelling at each other- not relaxing at all) She looked soooo bored and the pressure was so light. It was like she was following a formula or something- no feeling, no effort. It definatly had nothing to do with reflexology. It felt like the so-so massage you get with a pedicure. I feel bad writing this bad review because the first time i went there a few weeks ago it was great. But last night was terrible. I didnt even want to pay for it- but didnt want to make a scene. i feel ripped off for sure read more

The first time I got a massage from Emma, she is AMAZING, I felt like I was shifting through different universes or something. She really seemed to care about my knotty rickety back and worked me like a piece of clay. Today I had someone else, some guy, didn't catch his name. He was no good, very sweet but his massage was very elementary he didn't even push any pressure points just looked around the room while rubbing my foot ...I felt weird. This place can be so amazing if you get someone who actually cares, and if everyone in there would respect the silence! Emma Ethan and Jack are AMAZING. read more

I like to come here for a relaxing hour...and really the price ($25 for an hour) is pretty amazing. You are not in a private room at all, so just wear your sweats and a t shirt and be prepared to be pampered for an hour. The chairs are all in a row, so you lie back and soon forget you are in a public space. The foot massage is wonderful (with warm foot bath included), and the rest of the body massage is nice too. It's not AMAZING, but it's so inexpensive that you really get your money's worth. I don't have a favorite person there--though I have been several times and there are definitely some masseurs who are better than others. All in all, why not spend an hour getting a fine massage? read more

I used to go there before the place was remodeled and it was already a real moment of relaxation. Now it's even better since they have real bed. Lisa is the person you should ask for. She is simply amazing wether you like your massages soft or strong. Located in the heart of Robertson, you might have some trouble parking but it should definitely not stopped you. read more

Easy and convenient, with great service and a reasonable price. Not a fancy spa, but they get the job done.

AWFUL! They are not there to work. They don't take appointments after 8PM, even though they are supposed to be open until 10 PM. when we walk in or even have an appointment, they make us wait 20-25 minutes while they are smoking and eating outside (without washing their hands later)..DISGUSTING!!! we even saw one of them napping on one of the chairs while they told us they have no availability!!! When the owner is there they act better, but they have become worse since they opened (We have been their customer since opening). Such a GREAT disappointment. SAVE YOUR TIME AND MONEY AND DO NOT GO THERE!!! read more

Didn't like the fact that you have to tip by force. I gave a tip and the lady counted it in front of me. She was not satisfied with what I gave her and wanted more. read more

Just had a one hour massage, and 30 minutes of it was spent squirming in pain because the masseuse had not bothered to cut his fingernails for the past year. I honestly thought he was using some kind of massage tool/torture device , then realized it was his damn fingernails digging into my flesh. Avoid this place like the plague. read more

I left 1/2 hr through my hour massage. Not my type of place. Massage was too painful, I've had hard Thai massage but somehow that pain made sense, this just hurt. I left feeling more stressed and tense and the next day sucked. The only reason I gave two starts - the masseur really tried and worked hard; I just didn't like it. read more

This place just opened a few months ago. My friend and I wandered in and got the best foot accupressure massage ever. We felt like melted butter after an hour of this great foot, and body massage...and bargain prices too. read more

There is a new guy whose name is Jack and he's amazing!! I didn't know my back had this much spasms. He did an amazing job to open them. They also have new curtains to separate all the customers so it is more comfortable. I think I'll go there often read more

love this place. don't go there for fancy, go there for a cheap, hardcore massage. it's blocks from my house and i have been countless times. never had a bad experience. read more

The massage was great. I believe my guy was named bill, he does strong pressure just the why I like. It's a convenient place to come after a long day of work, no need to change into a robe, they massage u with ur clothes on. I've been to more expensive fancy massage places n this one massages better than most. But don't expect a private room u do sit next to people which is why its not expensive but other than that the service is good. read more

Love this place. It's a hidden gem and the best value in town!

70 minutes for $35 with Peter ! Amazing ! My lower back was killing me and I feel so much better !

My friend wanted to treat me to a spontaneous foot massage and we went here. We decided to sign up for a foot and back massage and were there for an hour. At the beginning of the massage, the guy took my necklace off and placed it onto of the towel that was on my stomach. He also placed a small cloth over my eyes. Throughout the massage he adjusted my towel and even had me flip over. By the time the massage was over, I forgot about my necklace and we left for my house. When I remember it was less than an hour later and we went back. They were just ending the massage with the next person. They said there was no necklace there and they didn't have it. I even called back later to see if they found it. They said they didn't have it. It is really disappointing to me that they would keep my jewelry and it tells me about the character of the people working there and their management. There are plenty of other places to get a massage and I'll spend my money somewhere else. Don't bring anything of value here, because it might also go missing. read more

I used to love this place and recommended it to everyone. HOWEVER, lately they havent gotten employees that dont know how to massage -my last massage was with some girl and she barely put any pressure. I just felt like she was dumping lotion on me and rubbing it in. Also, many of the men employees smell like cigarettes which is very unappealing during a massage. The worst part and the reason me and my friends will think twice before returning is that they force and expect 10.00 tip. I had a hr. massage recently and gave 8.oo which i thought was more than generous. the front desk lady said...oh just give $10.00. I thought this was a fluke but the next time I went. My mom treated me and gave a $5.00 dollar tip (20percent). The lady at the front desk, a different one than before, looked at us like we were crazy and said oh people give $10.00 tip for an hr massage. If their employees are underpaid then they should increase the cost of the massage by $5.00 but DONT tell customers how much to tip. A tip is optional and trust me there are times they dont deserve it! THey better shape up or they will lose all their customers. There are plenty other places. read more