This is one of the best if not THE best auto shop I've been to in a long while. We had an issue…read morewith my Nissan where we couldn't drive it. They allowed us to have it towed there and within 24hours they had a diagnosis for us. They were kind, professional, and extremely reasonably priced. We had an engine problem and instead of trying to quick fix or up charge they were upfront, straight to the point, with absolutely ZERO pressure. We appreciate them beyond measures.

I tried calling the number and they were very disorganized. They gave me poor excuses for why they…read morewere taking so long....I ended up waiting 8 hours for a tow truck.... by the time they showed up, I no longer had a ride back from the repair shop. Tow truck guy told me I didn't have to go with him to drop my car off at the repair shop a couple miles away and then bunch of stuff was missing from my car when I went to the repair shop in the morning...

This place is amazing! The workers are so nice and honest! I thought I ran over a nail and they…read moretold me it would be $15 for a plug and about a 20 minutes wait. While I was waiting, I made small talk with the office workers and they even offered me a donut and water. A few minutes later they told me the "nail" turned out to be a small screw and it didn't puncture my tire. They didn't charge me for the patch! I went here after stopping at Goodyear a few blocks away. Goodyear told me that because of the location, I would need a new tire. It's terrible how dishonest some repairs shops can be. Never go to Goodyear!

They don't stand by the work they do. If they fix your car, you better hope it's fixed right…read morebecause they will not honor warranty at all. They will expect you to pay additional money or they will try to find something else wrong with the car so you are paying them more money. This business is all about how much money they can squeeze out of you I definitely won't be back.

I just picked up my vehicle from being service. I was experiencing a whining noise from the driver…read morefront. Upon checking it was discovered to have a small rock around the brake/rotor area. They air compression and cleaned that area up. Noise gone and the shop was honest and didn't attempt to charge for a service that wasn't needed. I truly appreciate the transparency and service provided.

I used to love this place and recommend them to everyone, I felt so secure going here, very taken…read morecare of, which is difficult as someone who knows nothing about cars. However, last month I requested an oil change and a full check up, mentioning that the steering felt a little weird. I spoke to the mechanic on the phone, and they said it was all in my head and everything was fine. When I picked up my car they hadn't done an oil change, but I felt so dumb about the earlier conversation that I just paid for the check up and left. I went somewhere else to get an oil change and requested a trip check, not mentioning any issues, and they called me back saying the control arm and suspension had major issues. Neat-o! I am used to car places trying to upsell, but I haven't had the experience of being dismissed before.

My daughter was in a collision in Northville, her vehicle was taken to Mayflower Towing in…read morePlymouth. She called the tow yard prior to going to pick up her vehicle but was not told that she needed a clearance from Northville Police Department. She is a recent kidney transplant patient and this ordeal caused her unnecessary stress which she did not need. She had to go back a second day to take care of getting her vehicle. I would not recommend this company. The charges are more than excessive and customer service is not good.

I have had two experiences with Mayflower Towing and both were terrible. The charges are…read moreexcessive. Avoid this company. The cost and customer service are terrible.

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.