Called Mater to get my truck towed out of the snow where it was stuck. He told me 15-20 minutes and…read morewas there on time. Very professional and courteous. Called others prior to calling him and they "couldn't get out" due to contracts with the police in the snow. For me right out and towed to the place I asked a few miles away. Highly recommend this business to anyone in need. Thanks again for the prompt service!!!!

I was leery to hire them based on some of the comments but their service was great and super…read morereasonable cost. Got to my truck ASAP and dropped it off right where requested. My sons jeep was stolen in Detroit last year and recovered in Warren, where it was towed to a local pound. This crew were outright thugs and would not release the vehicle for a million reasons (racking up daily fees). It got to the point I needed a lawyer so I know this side of the business can be shady. BTW, needed the tow because of Belle Tire but that is another story

This place is amazing! The workers are so nice and honest! I thought I ran over a nail and they…read moretold me it would be $15 for a plug and about a 20 minutes wait. While I was waiting, I made small talk with the office workers and they even offered me a donut and water. A few minutes later they told me the "nail" turned out to be a small screw and it didn't puncture my tire. They didn't charge me for the patch! I went here after stopping at Goodyear a few blocks away. Goodyear told me that because of the location, I would need a new tire. It's terrible how dishonest some repairs shops can be. Never go to Goodyear!

They don't stand by the work they do. If they fix your car, you better hope it's fixed right…read morebecause they will not honor warranty at all. They will expect you to pay additional money or they will try to find something else wrong with the car so you are paying them more money. This business is all about how much money they can squeeze out of you I definitely won't be back.

This is one of the best if not THE best auto shop I've been to in a long while. We had an issue…read morewith my Nissan where we couldn't drive it. They allowed us to have it towed there and within 24hours they had a diagnosis for us. They were kind, professional, and extremely reasonably priced. We had an engine problem and instead of trying to quick fix or up charge they were upfront, straight to the point, with absolutely ZERO pressure. We appreciate them beyond measures.

I tried calling the number and they were very disorganized. They gave me poor excuses for why they…read morewere taking so long....I ended up waiting 8 hours for a tow truck.... by the time they showed up, I no longer had a ride back from the repair shop. Tow truck guy told me I didn't have to go with him to drop my car off at the repair shop a couple miles away and then bunch of stuff was missing from my car when I went to the repair shop in the morning...

Just got a tow from Southfield to Troy when my car died in rush hour traffic. My insurance company…read moresaid it would be two hours to get a tow truck to me. Bob Adams was there in 20 minutes. Charged a reasonable price. Was friendly as can be. And I was home eating dinner before the original tow truck would have even arrived. Lesson learned. Just call Bob Adams first.

Carl was super courteous on the phone and they answered all my questions about a tow.read more

Kevin was very personal, yet professional. Prompt on arrival and kept communication with us…read morethroughout the repair. He truly provided 5 star service all around.

Absolutely terrible service--the staff were rude, unprofessional, and made a simple tire visit an…read moreunnecessarily frustrating experience\. I would never come back and wouldn't recommend this shop to anyone looking for reliable or respectful service\.

had our car picked up to go to a dealership on 3-5-26, dealership calls on 3-6-26 after the…read moreappointment time to inform us the car never made it there. the owner doesn't have the common sense or decency to call to let us know his truck got flat tires and our car has been sitting in a parking lot on the back of his truck since the previous night and charged us more than what we were quoted. highly disrespectful over the phone with nothing but excuses. don't hire this scumbag

I was stuck in the snowstorm, last night. Ray drove by and both of our windows were down, so he…read moreasked if I needed a tow. There were at least 10 cars stranded, but he was able to maneuver the truck to get my car on it. He had to take "the long way around" to get to my house, but he did it and all went well. Ray was very professional and so very helpful. Very nice person.

I am extremely pleased with the repairs made on my car. They gave me an estimate (which was…read moreextremely below what the dealership quoted), explained what the issue was, then promptly repaired my car. That was a year ago and I have not had a problem since. They have earned the right to be my "go-to" auto repair shop! Very professional and friendly service. I highly recommend!

I do not recommend this company! I received a visual quote for repairs, I reiterated the work that…read moreI wanted to be completed and was assured of a price and time for repairs however the quote was not honored upon drop off!!!!! I will be seeking a reliable professional body shop!

They were polite but $140 charge for a 2 mile tow AND I was charged TWICE. The tow was on a…read moreThursday and it took the entire next week to get credited the second charge. BEWARE!!!

nice guy father and son are helpful Great price and good…read moreservice when I needed help with my car