It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to…read moreget it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others.

I have had the best experience with your company from start to finish. From installing a new…read morefurnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!!

AQC Services in Schaumburg was outstanding from start to finish. They responded quickly,…read morecommunicated clearly, and provided straightforward pricing with no games. They arrived on time and were able to repair my A/C the same week. What really stood out was their integrity and professionalism: transparent process, fair pricing, and solid work. They saved me thousands of dollars in the process. Not only are they one of the best HVAC companies I've dealt with, they're genuinely one of the best businesses I've dealt with in my life. Highly recommend.

Of all the companies I reached out to, they were the only ones that could commit to somebody the…read moresame day and so I went with them. Ross was prompt and friendly and the pricing was very fair. Definitely recommend them to anyone else looking for HVAC Service.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!

We had a leaky bathroom faucet. These guys came out the next day. They were on time and job was…read moredone quickly. Service man was extremely kind to my elder mother as well. Price was more than reasonable. Will dinner put these folks on our call in case of emergency list.

Antonio S. performed a thorough ac inspection and cleaning. He was very professional and walked me…read morethrough my current april air system was loosing moisture since the air went into the furnace instead of out from the furnace. get on the maintenance plan too.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

I can't recommend Compass enough. Especially if you are in the market for a Mini-Split like I was…read more This is a major purchase and must be done right. I discovered Compass through a referral from another HVAC company. Think about that for a minute! Mike and his crew were excellent in every way, every step of the way. Usually after large purchases I tend to second guess if I could have done better or gotten a cheaper price...not this time. Mike's knowledge and expertise is obvious once you meet with him and that's all I needed to know I was in good hands. It was a no pressure sale also. Thanks Compass!

My AC died. Tyler from Compass showed up the same day. He explained the problem clearly and kept me…read morein the loop during the fix. Professional and efficient. Definitely recommend them!

I've been using Ray's for as long as I can remember (at least 20 years). In all this time, I've…read morehad nothing but great service except for one minor issue. When I contacted the office about it, they apologized for the issue and immediately sent out another technician to rectify the situation.

Rays HVAC van being driving by "Pedro" nearly ran me off of route 25 this afternoon, we were side…read moreby side, him on the left me in the right lane, well Pedro decided he needed to turn right onto Stearns and came over, no warning no signal, and drove me into and onto the right lane curb as I had absolutely no way of getting out of the way. Brakes grinding, nearly kissed the side of my car. He then proceeded to yell profanities and call me numerous names when I pulled up next to him to ask him to pull off and allow me to verify if he had in fact made contact with my vehicle or damaged it in any way (I had no way of knowing if he had hit me due to the impact on the curb). Called their number and the dispatcher didn't even verify which vehicle I was calling about when I asked her to call her driver to explain I simply wanted him to stop so we could ensure a police report was not needed. She simply stated "we'll try and get ahold of him". He finally pulled over as I drove with him a good five minutes and proceeded to threaten me with a phone call to the police (claimed he had called them already), called me further names and would not allow me to explain or talk to him in a decent manner. I even attempted to introduce myself when I saw his name tag and state "Can you let me speak, you made this mistake not me, and you refused to pull off to ensure my vehicle wasn't damaged by said mistake." Did I get that far? No. He continued to scream and film me on his phone. I finally said fine we can wait for the cops then, called South Elgin PD, they had no call from this man or this incident. He lied hoping I would simply drive off and leave it be. He followed me around my vehicle when we were outside of the cars for that brief moment attempting to film me and my car. I would NEVER call this place simply due to this individual they employ. Learn how to drive and be respectful of the fact that when you almost drive someone off of a road, the decent thing to do is ensure everything is alright and then go on our merry ways. Absolutely disgusting interaction and nearly gave me a heart attack. Didn't stop shaking from this until I finally got to work, which this made me late to.

Was promised a carrier and received a Goodman furnace and air conditioner. Never put in my…read moredehumidifier and still owes $1200 for water restoration work done for the owner. No integrity !

EXCELLENT SERVICE: I reached out to quite a few HVAC companies here on Yelp for a central AC issue…read moreand I have to say, Tim was far and away the most caring and professional person I spoke with. Tim takes great pride in his work and his quick assessment and diagnosis of the issue allows for a very quick turn around time. I did have one other company come out to inspect my AC last year, however, they were unable to accurately assess the issue and then provided me with a very inflated estimate of repair. Tim is extremely fair and honest when it comes to pricing which is extremely important for myself and probably for many others. In sum, I will be using American Family for all of my HVAC needs going forward and I will be recommending Tim to everyone I know. If you are in need of HVAC services, look no further because Tim has you covered and I promise you, you will be very satisfied with the work and overall care that Tim puts into the job at hand. Thank you, Tim!

Awesome price, awesome speed. Came out on New Year's day to look at our furnace. Would definitely…read morerecommend!

Used him when we were in a pinch and the heat went out in the middle of the night in February. He…read morewas able to replace the blower on our furnace at a reasonable price and came out the very next morning. Would 100% use him again and plan to.