Jack Shanley is the best realtor I have ever worked with. I used him to help me find a rental property while I was moving to Texas. He asked for our specific needs and showed us rental homes that met our criteria. We had only one weekend to finalize our decision, and he worked with us to quickly get it done under our timeline. Then, he stayed in touch with us and showed us several homes for purchase or build as we moved out of renting and into ownership. After finding the area we wanted to live in (North Austin Area) he showed us some potential new home builds that met all our needs and wants. I did not think I was going to need Jack much after that because we decided on a new home build but I was wrong. Jack ran interference on any issues we had with the salesperson and helped review some of the builder's paperwork to make sure we understood the entire process. We ended up living in the home of our dreams. I do not think we would have found this home without Jack's realtor expertise in the market, Austin area, and Texas regulations. Since then, we referred him to our parents to use and he worked hard to make sure their dream list for the home was met. They moved into their new home last December. Jack did a stand-up job for them as well. So, both my parents and I referred him to my brother. He is just starting to work with him, but we are confident he will do a great job again. The market is tough right now and knowing you have a realtor that will go above and beyond is so important to find the home of your dreams. I would use Jack again if we ever decided to move and give him five stars as a realtor. read more

JBGoodwin Realtors - Austin - Front of our new home. - Real Estate Agents Near Me - Austin, Texas

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This is our second time Michelle Mohr helped us find a rental. Things went just as smoothly as the first time. We will be using JBGoodwin When we're in the market to buy a home. read more

We have used Michelle Mohr for the sale of our last two houses. She makes the whole process so easy, and both times we've gotten offers that were for more than we expected. Can not recommend her enough read more

Alex Vletas came to our home and gave us a wonderful presentation. He was very professional, knowledgeable, punctual and friendly. The advice Alex gave us was spot on. He is a nice looking young man and is so creative and intelligent and has the best personality! We are so excited about working with Alex Vletas!! read more

We had a listing with Michelle Mohr and I highly recommend her. She helped us navigate through a tricky set of circumstances prior to our listing, and then once we listed the entire process went more smoothly than any home sale or purchase I've been a part of before. Michelle was very direct and responsive, helping us list at a price that made sense and allowed us a quick offer and escrow even during a typically slow season. Thank you Michelle! read more

They use service requests to manage maintenance and repair. Five service requests of mine were closed although the problems were never addressed. They involved damaged gutters which had standing water and hatching mosquitos. Over five years. Although I pay more than $5000 per year in homeowner fees.I feel they are not providing the service for which they were hired. Several others have added that they also had service requests that were closed without service. read more

Brittany Godfrey, a realtor with JB Goodwin, attempted to enter our home without a confirmed appointment. She contacted us the day before asking for a time confirmation and that she would be in touch with us 15 minutes before they showed up. She gave us a range of time and we asked her to confirm a more concrete time as we both work from home and need to schedule meetings out of the way so we can leave before the showings for privacy. Brittany ghosted us. We tried to contact her again asking for a time confirmation to which we got no reply. We assumed she backed out and did not rearrange our schedule or prepare the home. The next day she shows up unannounced with prospective buyers trying to get in. She called our landlord asking for the lockbox to be put out, which it would have been if she had confirmed with us. Had she given us the 15 minute heads up she promised, we could have accommodated her. However, had the lock box been outside, she would have accessed our home without warning which is strictly against TREC rules. I reached out to her agency about the incident and they got her information from me but I never got an update. We never received any kind of communication from Brittany either. I would not recommend this agent or agency, as they are unprofessional and predatory. read more

I worked with Victoria Chiem in my search for a condo in Austin this summer. Victoria was quick to respond and book viewings. She helped guide me in my home search and carefully took my preferences into consideration. read more

Michelle Mohr was professional, down to earth, knowledgable, and eager to help us navigate this crazy housing market. I truly feel like she made this process much easier and I would recommend her to anyone I know. read more

I inquired about a listing that JB Goodwin has listed, and in doing so the agent to whom I dealt with was a Marcie Lowery. An innocent inquiry for my mother in-law on a two bedroom one bath house, turned into a self-righteous, egotistical, endeavor. Not only was Marcie adamant that she have the last word in our conversation (which made me laugh) but then she spoke to me like how dare I question her about a listing that she has posted. If I could share the correspondence here, I would, but there isn't an option to do so. Just know that her inability to be professional in a customer service type atmosphere (which is one of two qualities that is essential as a realtor) will ultimately move my business with JB Goodwin elsewhere. Customer service isn't that difficult of a task. In fact, it is one of the easiest job related qualities to master. Nothing should ever be taken personally because you work for someone else, by way of representing them and their company/business. By Marcie taking my inquiry personally, she is saying that I offended her in some fashion, and then feeling superior in her 'best of luck, I won't be sending an invite to view the home' comment. She clearly thinks that she is JB Goodwin, when clearly she is just an employee thereof. That type of persona drives business away, and so thank you, but no thank you JB Goodwin. read more

Michelle Mohr helped us to find our perfect home. She scheduled so many showings in such an orderly fashion we were able to see 10 homes in a matter of two hours. We were very specific in our desires and still she was able to show us so many homes matching our needs and wants. I would highly recommend her to anyone looking for their dream home and am so grateful she was recommended to us. read more

I started using J.B. Goodwin over two years ago when I hired Michael Hughes, REALTOR® of JB Goodwin Realtors to assist me find a rental home in Round Rock, TX. Michael is reliable, trustworthy, and is highly knowledge about the Round Rock, Cedar Park, and Austin areas. When I contacted Michael to assist me with purchasing my new home, after renting, he went out of his way to ensure he understood the needs of my family as well as well as found homes for within my budget. Micheal worked with me on the weekends and after hours. I recommend the services of Michael Hughes to anyone who is a serious home buyer or renter. read more

Michelle Mohr, our Rock Star Realtor sold our home. She was there every step of the process - she guided us on what we needed to do to sell our home fast and at the right price. She helped to stage our home for great photos and showing for the Open House. Michelle went above and beyond with everything and always available and often times 3 steps ahead of what we needed. Michelle is an expert in her field! She's not only experienced but demonstrated superior customer service. We couldn't have picked a better realtor! Thank you Michelle! read more

JBGoodwin Realtors - Austin - Our home received multiple offers within 3 weeks of listing by Michelle Mohr! - Real Estate Agents Near Me - Austin, Texas

My partner and I are delighted with JBGoodwin Realtors, particularly Michelle Mohr, who remains our favorite gal in the great state of Texas! A few months ago, we were moving here from thousands of miles away, and had visited Austin to locate a house rental. After we returned home, and with a week until we moved to Austin, the rental situation fell apart due to really poor and borderline inappropriate communication on the part of the previous realtor we had used. We found Michelle Mohr using the Interweb, and in the span of a week she found us a gorgeous and nearly ideal house to rent without us even being here yet. She handled a legal hiccup with the landlord with grace and SO much chill. When we had to disclose a personal issue to her because Reasons, she was empathic and warm about it. I felt such relief to realize she was not only a professional realtor, but just a sweet human being. Michelle is now helping us in the search for a house to own. My first. She's delightful. She honestly, truly, has made the search fun. She has hooked us up with a great attorney, a number of different inspectors and home repair specialists, and dispensed a lot of helpful advice. Like other good realtors, she knows plenty about what a line in the ceiling means if it's jagged or when a water heater is in good condition. She also knows to get experts to come take a look when she doesn't know something. When I get anxious about aspects of it, (often) she immediately calms me down simply by sharing her knowledge. She puts the issue in perspective. Eg "If it doesn't work out with this house, you still have plenty of time! Your lease has months left on it and the hot real estate season is still in full swing." Oh right. Big picture. Thanks, Michelle. read more

My partner and I decided to move right before the Covid crisis. Unfortunately, the first two realtors we initially contacted (not JBGoodwin) did not work out. We were feeling very frustrated and considered staying at our current place until we found Kelli Lopez at JBGoodwin. She was amazing! Everyday we received multiple emails from her with new listings. She was always available to adjust our parameters to better hone our search. And most days she was able to show us new listings that same day or the next. With the crisis, there was very little on the market that met our needs. To be honest, we had never worked with a realtor for so long and feared that we were asking too much of Kelli. If we did, you would never have known it. Each time we met with her she was incredibly professional, cheery, and you could tell she really cared about our happiness. I will gladly refer her to all of my friends/fam in the future. read more

I am so grateful to Alyson McGee of JB Goodwin - Westlake Div. She is a fantastic realtor and amazing person to work with. Around three years ago, after frustration finding projects in CA, I visited Austin for the first time looking for homes to improve and upgrade for sale. My partner Randy and I met her by chance at an open house and we got to chatting about Austin, ourselves and our goals. Alyson was personable, well informed, passionate about both history and urban renewal ... we felt she deeply cared about her city and was very frank with her observations, directing us to areas that matched our goals. As things turned out, we identified a project elsewhere, in Phoenix, and when it came time to look at Austin again, she was there for us! By now my goals had changed and I wanted a home for my daughter who will attend UT-Austin, a home for myself as a new / future resident, and a rental home for cash flow. Incredibly, Alyson helped me accomplish all of these goals in a few short weeks. I bought new construction in SoCo and she looked out for my interests in all steps of the transaction. The entire process was accomplished easily with Alyson's personal experience and professional knowledge. Her affability with everyone we worked with made every transaction both a pleasure and learning experience. By far, she is the best realtor I've come across in the five years since deciding to generate equity and cash flow through real estate. Thank you Alyson! read more

If you are in the market for a new home, I suggest going with Ofelia Tomasek! Not only did she help me sell my home a few years ago, she helped my partner and I purchase a home this year (closing this fall). Ofelia truly cares about her clients. You'll be in good hands with her. read more

I was trying to get in contact with JBgoodwin to lease a house from one of their listings. After calling multiple phone numbers of theirs and leaving messages, I received a TEXT response the next day. In the text they offered to show the house to us that weekend (this was Tuesday) and I assumed they were busy so I agreed. They never responded to my texts or questions after that, so we called them that weekend on the day that we scheduled the tour, only to learn that they had already leased it the day before. If they had someone who was already signing papers they could have picked up the phone and just said so, or at least texted me that. They especially shouldn't have offered to show us days later when they knew it wouldn't be available. I'm going to avoid this company from now on. read more

5 stars for some of the agents there and 1 for managent and business ethics. For that I took an average.

Avoid this company at all costs. I had a terrible experience with them. They are an unscrupulous company with bad business practices and don't care about providing good service, the just want your money. I contacted them to find a tenant for my condo, which I was renting out. The first tenant was constantly late and then one month decided he didn't want to pay his rent and I was forced to evict him. The second tenant they found, bailed after her parents didn't like something about my neighborhood. They gave me one months rent and then broke the lease. I then went almost 4 months without a tenant. Finally, a good friend of mine asked to rent my place and I signed a lease with him. However, since I was still under contract with JB Goodwin by a month or so, they demanded payment. I tried contacting them and asking them to cut their fees, since they had, after all, not found me a tenant that had worked out. I told them that I had rented the condo to a friend. They told me that there was no evidence he was my friend and that I could have just rented it out to someone I found and that I needed to pay the full fees, even though when I had used them to provide a tenant, it had gone badly both times. They were unmovable about working with me on this. I refused to pay and they have now hounded me for two years, unwilling to come to any kind of arrangement or compromise for providing me with such bad service. If you are looking to rent or sell or anything involving real estate, I would avoid this company at all cost. read more

I was in a pinch with my current lease ending when I found Bryan Treat. I was not only running out of time, but wanted to live in a specific part of Austin that my budget was just barely an option. In less than an hour after our initial phone consultation, Bryan had identified two properties that reflected my needs perfectly. Due to travel, I was unable to see the first property on the same day it was discovered and had Bryan schedule a walkthrough for the following day. Unfortunately someone beat me to the punch! Recognizing the aggressive market, he recommended I submit an application for the second property immediately if I liked it enough from the pictures and could make a hasty decision. I took the gamble and wanted to see it first... Unfortunately, I never got my chance. The property had an application submitted the next afternoon. I quickly realized how desirable this area was and that I was running out of time. Bryan was extremely proactive though and maintained consistent communication while he canvased his resources to find the perfect place. Two days later, I had an e-mail waiting for me at work with the details of a property that hadn't even been listed yet! It was scheduled to be posted online the following day and Bryan was able to secure a walkthrough that same evening! This particular property was in a better location, had an extra bedroom/half bathroom, bigger yard for my dog and was considerably cheaper than both of the other properties we were previously viewing!!! Bryan really went above and beyond in helping secure a home for me and the furry kid on such short notice. If you're on the hunt for a place to live and want to work with someone who can genuinely provide quality assistance, reach out to Mr. Bryan Treat of JB Goodwin Realtors... (512) 653-3348. I truly believe that people are inherently overeager in posting a scathing review when they feel they were treated poorly or had a bad experience. It's sad that we rarely reciprocate when expectations are exceeded and recognition is deserved. I can't pass on my opportunity to give credit where credit is due... Bryan Treat is someone I can honestly say has an altruistic nature and genuinely invested in the best interest of his clients. Work with this guy and I promise you'll be given the attention and service you deserve. read more

I also had a horrible exprience with JB GOODWIN Her name is Sandra,I gave her my depoist and admin fee.On 4/17th. Today 4/23rd she got back to me,saying the owner changed her mine. Im a Property Manager,and I would never lead on a customer,for this long.She has no marketing skills.I could say alot more things about this company,but I'm a lady.For anyone in the market for a home.1st read the reviews read more

I felt compelled to write a review for JB Goodwin, as this is one of the oldest real estate brokerages in the Austin area and it deserves praise. Being a realtor in austin for many years, I have only had positive experiences working with their agents. Gay Puckett is top notch and one of the strongest agents in the Austin area. Mark Murrell runs the westlake office and is just a great guy. I highly recommend using their brokerage services. I cannot speak for leasing agents (which is what all the negative reviews are referring to). This is a great company with solid ethics. read more

Our Realtor, Risa Kim, was a huge asset to buying our first home! She was very helpful throughout the entire process and flexible with our schedule. After seeing the homes online, she was able to help us see the homes in person and even organized them in the order she expected us to like them (which was accurate). Throughout the process, she explained to us what was happening and helped us through the back-and-forth with the seller. Risa informed of us about the market, selling process, and helped us find a mortgage lender. I expect her to be one of Austin's best selling realtors in the near future read more

Here we go again. After the last review, I had called their office and told the manager to take our address of of their "do not contact" in any form list. That was to include phone, fax, email, mail or in person. I am still getting phone calls but the office is having different agents calling every time. GET A CLUE!!! IF WE WANTED TO SELL OUR HOME, WE WOULD CONTACT OUR REALTOR.....NOT YOU, NOT EVER!! Now...lose our address and phone number. NB if you call back again, I will report you to the FCC..period! read more

If you are looking for a wonderful realtor, Michelle Mohr at JB Goodwin is the realtor for you!!! Our home search spanned 13 months. Michelle was patient with us throughout the process. She worked with us on budget, wish lists, and adapted well to our changes. She took us on over 5 showings out in the countryside. She must get a ton of miles on her car! Michelle will make you feel special and she will send you new homes weekly to look at. She will make herself available and you will enjoy the home search process with her as your realtor. read more

Working with John Nunez has been such a delight. He sold our home in Round Rock and helped us buy our new home in the hill country. My wife and I wanted to move away from the city and find a remote, quiet place in the hill country and with John's help - we sold our house in the city and bought our new home in less than 3 months! John has been so dedicated, patient and always willing to go the extra mile. He made us feel comfortable, informed and secure throughout this whole home selling/buying process. He sincerely cares about your wants and needs and most importantly, John Nuñez gets the job done! I'm so grateful to have him as our realtor and I highly recommend him to anyone even thinking about selling/buying a home. Choosing JB Goodwin and John Nuñez was the BEST decision we made! read more

Just have to say what an easy experience we had, due to Michelle Mohr's deligence. We were blessed to have her represent us in purchasing our dream home. She acted courteous and professional even when dealing with the seller's difficult realtor. She is knowledgeable, accommodating and makes her customers a priority, which shows she cares. Thank you so much to Michelle and JB Goodwin Realtors! read more

My realtor, Michelle Mohr, went above and beyond to meet me at several locations as well as answer any questions I had. She stayed in constant contact ensuring the entire process, down to closing was seamless. read more

My wife and I were in an emergency situation. Our apartment had flooded and we had to find a new place to live within two weeks as the apartment complex we were living in was unaccommodating. We had to find a place FAST. Not only did we need to find something in two weeks, which was hard enough but we also had two dogs, a cat, another person who would be living with us. We were looking for very specific features such as a big yard, nice size rooms (not just the master bedroom) and a nice size house for a reasonable price for rent. These stipulations to anyone sound nearly impossible to accommodate in such a short notice. Not for Bryan Treat. He responded immediately to our inquire with JB Goodwin. We told him our situation and right away he sent a list of houses to go look at. we picked five of the best options, he showed us each one, and when we chose one he did all the mediating with the property owner. That should have been it right.? Nope. The property owner was weary and very cautions due to his last tenants. Bryan did some sweet talking, communicating with us the whole time on the property owners needs. Within TWO days before we had to be out Bryan made it all work out for us. We were able to move out and into our new place which is AMAZING! Great location/neighborhood, reasonable price, and awesome property owner. There is no way we could have done this without Bryan. I will ALWAYS recommend him to my people. He knows exactly how to find what you are looking for. read more

I worked with Michelle Mohr and Norma Mantz. All I can say is I'm absolutely thrilled with these two and with JB Goodwin. Many people these days are going the "for sale by owner" route, which is understandable, and if you're up for it, a personal decision. Personally, I'm glad I chose to use a Realtor, but what I'm really happy about is that I got Michelle and Norma. With these two, everything went liquid smooth. First, they found us our dream house in our ideal neighborhood, in which there were scant available and houses were selling fast. They got us an appointment the first day of showing for the home and even set up the opportunity to meet the homeowners and tell them how much we loved their home. Then we rapidly decided to make an offer. Offers were already reportedly going to come in at any minute for this home. Michelle however stayed up late and worked overtime to complete our offer as quickly as possible, and is just sweet and pleasant and a joy to work with. She submitted our offer that same day by midnight, we had the privilege of making the first offer. Through Norma's coaching we made a very attractive offer, but not overboard nor did it destroy our budget. These two hit the nail on the head, the homeowner loved our offer and readily accepted, even before seeing other offers! We can't tell you two how thankful we are to be in our home now and what a pleasure is was to work with you. Michelle especially being the primary agent for our sale poured in hours, made us a custom gift (a beautiful wooden sign bearing our name), and even got us our first dinner to enjoy together in our new home (Torchy's Tacos, yum!!!). Michelle, we could not have done all this without you, and we would not have wanted to work with anyone except you! Thank you again for all your help and kindness, you made our experience as first time homebuyers a true joy. read more

They wont talk to you or help you with questions or advice about your property for sale unless you sign them as an agent!

You will not find a more attentive real estate agent than Tenchita Marr. Tenchita helped me a find a great deal on a Lennar 2-story, new construction home in the area I wanted. Tenchita offered a very professional first-time home buyer meet up at the JB Goodwin offices. I missed the first one she invited me to, but she recognized my interest and reached out again even asking me when I'd be free and planning around my schedule a little bit. She presented to a relatively small group but did it so professionally and with such great enthusiasm that she could have been presenting to a room of hundreds of people. She had not done many new construction homes when I purchased so there were a few questions she couldn't answer. But anything she couldn't answer she was quick to contact her team at JB Goodwin for help getting me answers. A few quick reasons why Tenchita was the best: * She knew I was interested in buying a home and kept an eye open for deals, specifically for me, even when I wasn't actively looking or utilizing her services. We had only talked briefly about my interest. * She was responsive when I texted, especially when I was actively looking. She has been responsive even after when I have had questions about protesting property taxes and been willing to run reports for me. * She had good people to recommend for home inspections, lending, etc. * She has done her own rental properties and so she is very familiar with the buying and managing processes. * She knew the Austin market well. * She was kind and patient. * She was honest and trustworthy. * She genuinely deeply cares about helping you find the best place for you and not what gets her the best payout. * She helped answer questions about lending, mortgage payments, renting to roommates. * She offered to stay and work through paperwork with the Builder while I went back to work. * She spent a couple hours with me taping all the defects to be addressed before closing on the home. * She helped me move quickly on a special deal home that was highly discounted. * She left me a small plant for helping her business grow! Future home buyer, I hope you will consider using Tenchita Marr! Jared, A First-Time Home Buyer read more

I had a great experience working with this company when searching for my new home and would highly recommend them.

Stay away from Ron Mason as an agent. He does not document well and is forgetful. Upon move out he claimed items that where clearly documented upon move in. Good thing we took good pictures when moving in. He also tried to charge us for wear and tear items like light bulbs! He plays both sides when it comes to arbitrating these types of disagreements. This is just my experience but I'm sure it's not the first time a customer has incurred additional expenses from his neglect. read more

Had by far the worst experience EVER by using Andrew Constancio. If you wanted to be lied to and kept in the dark the whole time he's your guy. Even after expressing our concerns to him and our frustrations to him in hopes that he would address them, and turn our experience around for the better . He did nothing. Worst realtor ever. Save yourself the heartache and use anyone buttttt him! read more

I just purchased my first house this past weekend and JB Goodwin was great to work with. My realtor, Shelly Franklin, was really great. I told her what I was looking for in a house (price, location, backyard for the dog, hardwood floor, gas) and she nailed it on the first house we went to look at. Best of all JB Goodwin works w/ an excellent mortgage company and James Moseley the broker. Between the two of them, they were able to help me put together a bid that beat out three other offers and was well w/in my price range. Upshot, if you're looking for a place to buy or rent in the Austin area, you really want to talk to Shelly Franklin at JBGoodwin. read more

I recently had the most horrible experience with this company. Specifically with Kim Smith. This woman is the most unprofessional person I have ever dealt with. She was extremely rude to me and my fiancé. She does not care about providing good service, only about squeezing every little penny out of you. When I attempted to let her know I wasn't happy, she hung up on me! I wasn't yelling or cussing at her. I was just letting her know that I felt I was not bring treated fairly. I will never use JB Goodwin for anything...ever. It's sad that one bad employee can ruin an entire company's image, but that is what she did for me and my family. If you want good service and a little bit of respect please go elsewhere. You won't find it at this company. read more

Mike Easter is an incredible realtor....he helped my husband and I purchase our first home. Mike works tirelessly to make the buying experience positive and truly cares about his clients. He went out of his way to check the progress of our home constantly and keep us updated. We were truly blessed to have him. I would highly recommend him to anyone seeking realty services. A+ read more

To Mary Ann, Dan WAS our property manager and I certainly paid him every month to manage my property. I'm not sure what you are trying to say in your comment but you can't deny the fact that he was paid to manage the property and he failed to carry out his duty as a property manager. Your words don't match your actions. If your agents don't do property management then they shouldn't be advertising themselves as property managers and certainly shouldn't charge clients to do a job they aren't equipped to do. This review is for Dan Burstain with JBGoodwin We hired Dan to purchase and manage an investment property for us as we are out of state investors. As a realtor, Dan made empty promises that he never fulfilled (I.e not doing a final walk through as he promised, slow and bad communication and follow up, and having absolutely no sense of urgency). As a property manager, Dan did the bare minimum and made numberous mistakes which ultimate cost us thousands of dollars in lost rent, and damages on the property. Dan was supposed to oversee a few light repairs after we purchased the property. The handyman he hired turned out to be a complete failure. Dan didn't check to make sure work was done correctly (or even done) and in less than a year the repairs fell apart and I had to pay someone else to do everything again (painting, tile job and etc). Dan also did a bad job screening tenants (didn't verify anything with prior landlords / employers) and refused to enforce the terms of the lease agreement when the tenant was consistently late and ultimately stopped paying rent. I had to finally get rid of Dan because he was not doing his job and was costing me so much money in lost rent and ultimately damages (not to mention the headaches). I hired a new property manager to deal with the trouble tenant Dan found and realized that I was severely underserved and misguided by Dan as a client. read more