The real test of a local mechanic is what he or she does with a customer who has no real choice I…read morehad a flat tire very near this place, and had heard from a friend he seemed good. I was ready to buy a new tire, but he said it only needed an inexpensive patch up and I was on my way in less than a full day (I got stranded after hours). He's not that far from where I work, and my regular mechanic has a foot and maybe a knee into the retirement door so I expect I'll be back. He's not far from a stop on the 80 county bus.

Good Honest Shop Reasonable prices Al is easy to work with.I would go back there again.read more

My vehicle has been sitting waiting to get fixed for over 4 months. I have been texting and letting…read morehim know how much I needed it fixed but kept getting ignored.

I had a control arm go on my Nissan a little while back. Not only were the repairs done quickly,…read morebut I was able to have both rear control arms replaced for significantly less than what other shops have quoted. Couldn't be happier with the results!

Their work is excellent! My car is like brand new. I would never go anywhere else for bodywork.read more

From parking lot dents to a deer strike, Brad at East Troy Bodyworks gets it done right. Sandy at…read morethe front desk makes it a seamless repair.

Classic scummy car dealership that uses deception and BS sales practices to waste your time and try…read moreto get every penny out of you. If you're a "confirmed winner" you can check your "PIN number" with the photo I included - obviously they won't give you this information unless you go there in person. The fake "winner" flyers are just a tactic to get you to walk in the door, don't waste your time. I highly recommend avoiding this business at all costs, and I'll be sure to do so myself in the future. The funny thing is, I actually am in the market for a new car, but with their disrespectful time wasting there's a zero percent chance they will receive my business.

My purchase of a used Mazda SUV from Russ Darrow Metro Mazda was best car buying experience I have…read moreever had. Tim Scott was an outstanding sales representative. He was super professional, knowledgeable and friendly without being pushy. Tim quickly pulled the vehicles I wanted to compare and test drive. It did not take me long to decide to buy, the SUV looks brand new, is totally loaded and drives like a dream. I got a great deal and was very comfortable with the entire process. I highly recommend working with Tim Scott at Russ Darrow Metro Mazda.

I would highly recommend this auto place. The owner stayed late in the sweltering heat to help me,…read moreand fixed my tire. He is very knowledgeable and very friendly. He did not try to sell me anything and was very inexpensive. I cannot say enough about how great my experience was overall. Definite 5/5 stars!!!!! I will be going back for all my car needs!!!!!

Went to get an emissions test around 2pm. Workers were too busy talking with each other and didnt…read morebother to check the front desk where id been sitting for 45 to an hour minutes waiting on someone. Ended up leaving since no one thought it was a good idea to check the lobby where customers come in.

So, I've been going to schetters for years. These new people took it over. I thought "New…read moregeneration" meant from the same family I figured they would have the same values. But I'm here to warn you. I've had a very distressing experience today. I spent $880 in cash to get my brakes front brakes front rotors and front wheel bearings. I got a discount for cash and I thought this was a really good price. Previously I had been to the new generation version of this shop to replace my muffler and they did a great job and gave me a great price so I was pretty confident going in. When I got my car back it was pulling to the left to the point where if I let go of the steering wheel I'm doing donuts. I asked them to please fix it and they told me to bring it in but they did not do alignment. My argument is that if you're doing a job that requires an alignment why would you do the job in the first place if you can't do alignment? On top of that they told me after they looked at it that the spring was broken and it would take $550 to replace it. Mind you this is how it was driving the second I pulled out of the shop. Within 10 minutes of me driving away the check engine light comes on. I checked the code it's a large evap leak. I've had this car for many years and I've never had a problem with the EVAP leak. Replace the gas cap still there's a problem. I asked them to look at this when I brought it in and they said they had to replace all these parts and that would cost over $600. From my point of view they damaged my car and are trying to ask me for money to fix the damage that they did. They fixed some things and broke some things and are trying to get me to pay to fix the things they broke. Which from other anecdotal experiences seems like a situation where I am being scammed. When I went to the shop before it was taken over by the new generation they would never have done this. Not in a million years. In fact one time I had my radiator replaced and when I went home I was still having problems when I brought it back they said it was the thermostat that also needed to be replaced and they did that for free because they had missed it and did not quote me on it. Also if for any reason something goes wrong after the work that they did especially if I'm driving home I would bring it back and they would fix it. They always told me this. I need to warn people not to go here. This is classic scamming issue with mechanics what they are doing. If it wasn't they would fix their own mistakes. And it really sucks that they use the name to piggyback off of the good reputation of the original Schetter's.

I took my truck to Venus Ford/Ewald collision center for warranty work on my ram 2500. The hood had…read morea corrosion bubble that was warrantied by RAM. While my truck was in for the warranty paint/repair, I had a previous discussion with the collision center about a few other areas, not covered under the warranty, that required additional prep work and touch up. I was quoted and agreed to a price for a "Professional job" to address those areas. I was contacted when my truck was allegedly completed. Upon arrival for pickup I was extremely disappointed in the way the finished job looked. I truly felt what I saw In some areas looked almost worse than when I had originally dropped it off??? There were MAJOR paint lines, it appeared to me that potentially no prep work was properly done to rocker panels? The new paint appeared to be applied over the old flaking paint? The covered warranty work for the hood was not fully painted upon arrival. the seems had been missed. The truck had an additional couple of questionable scuffs and dings then when i had originally dropped it off?? There was major overspray on the undercarriage that will obviously not come off. Unfortunately , I CANNOT recommend this body shop as I was not happy with the end result after being led to believe it was going to be a "Professional Repair" as originally informed. Please be very cautious if you choose to use this body shop, I recommend taking a lot of pictures of your vehicle before hand and make sure you do an in depth inspection upon picking up your vehicle after the repairs. To be fair: After reviewing the areas of the above discussion and the horrendous job I felt I had received with management I was refunded some of my bill and my hood was fully repainted. It cost me additional time and was an inconvenience. I truly wish things could have been addressed appropriately the first time.

We had repairs done to our Ford Escape after we were hit. Ewald's collision center did superior…read morework. We were beyond thrilled. I never expected such attention to detail. The car was emasculated detailed when delivered. Manager Evan did outstanding job of managing the work. We were very happy, and heartily recommend this repair center.

I recently (8/22/25)brought my car in for a routine oil change, during which a leak was found in…read morethe oil pan. I scheduled a service appointment for the following week (8/29/25), but upon arrival, I was informed that the part had not been ordered. Instead, I was told the issue had been repaired with a sealant and was assured this was how the car was originally made. I requested that the correct part be ordered, and Ivan from customer service confirmed he would place the order and call me once it arrived. Unfortunately, I never received a follow-up call. I later contacted the original service advisor to request the part again and shared that my car was not running properly. Now, more than a month later, my car is leaking oil once again. This experience reflects poor follow-through and a lack of urgency to resolve the problem properly rather than applying a temporary fix.

our car was towed in due to failed brake line. They repaired under a recall. Surprised me that…read morethey did not have a huge list of things that were wrong and needed to be fixed immediately. They provided a list of suggestions but no pressure like so many dealerships I have dealt with in the past!