On September 23, 2025 I picked up my 2015 chevy tahoe From JB CUSTOMS Milwaukee they performed…read morebodywork from a rear end collision from 08/03/2025 the Estimate for repairs was about $5000.00 Brad the owner & auto body tech did a excellent job to repair my chevy tahoe this was my 2nd time using JB CUSTOMS i want to highly recommend this service for any collision repair they are very professional. Experienced. My 2015 tahoe looked like it just came out the show room floor.

Classic scummy car dealership that uses deception and BS sales practices to waste your time and try…read moreto get every penny out of you. If you're a "confirmed winner" you can check your "PIN number" with the photo I included - obviously they won't give you this information unless you go there in person. The fake "winner" flyers are just a tactic to get you to walk in the door, don't waste your time. I highly recommend avoiding this business at all costs, and I'll be sure to do so myself in the future. The funny thing is, I actually am in the market for a new car, but with their disrespectful time wasting there's a zero percent chance they will receive my business.

My purchase of a used Mazda SUV from Russ Darrow Metro Mazda was best car buying experience I have…read moreever had. Tim Scott was an outstanding sales representative. He was super professional, knowledgeable and friendly without being pushy. Tim quickly pulled the vehicles I wanted to compare and test drive. It did not take me long to decide to buy, the SUV looks brand new, is totally loaded and drives like a dream. I got a great deal and was very comfortable with the entire process. I highly recommend working with Tim Scott at Russ Darrow Metro Mazda.

I wanted a specific car, a Kia EV6. Russ Darrow Mazda advertized the car. I was given an…read moreappointment at Russ Darrow Mazda but when I arrived the car was not there. I found it Russ Darrow Kia, test drove it but wanted my wife to drive it. I tried to book this but the Kia salesmen had a full mailbox and i could not contact the manager, but I confirmed it was still there and asked the only person I could contact (Robyn at Mazda) to book a drive. Subsequently the Kia sales person confirmed our appt. Went to Kia but it had been moved to Russ Darrow Mazda. When we caught up to it the car was in Limp mode as the battery was down to 7% and had not charged. Next day we got to drive the car, charged, and bought it. They said they were emailing the paperwork and would bring the plates out on Monday. We are now 7 days out, after requesting we finally got the electronic paperwork but still have no plates and none of the charging adapters and cables we were expecting. I think we got in the middle of a turf war between the two Russ Darrow dealerships. This is not any level of customer service I recognize.

To Whom It May Concern, I am writing to formally lodge a…read morecomplaint regarding the unacceptable experience I have endured since purchasing a 2016 Ford Escape from Russ Darrow Mazda in Greenfield. The vehicle was financed through Capital One as part of their preferred dealership network, and I trusted that I would be sold a safe and reliable car. Unfortunately, this has not been the case. From the outset, the car displayed problems. During the initial test drive, I noticed stability issues and unusual noises. The salesperson, Ethan, admitted he also heard something, but after taking the vehicle to service, I was told the car had "passed another safety check" and was safe to drive. Within seven days, the problems worsened, and I began a long cycle of repeated repairs, safety concerns, and dismissive treatment by dealership staff. Documented Issues: 1. Differential Failure - On June 14, the vehicle was deemed unsafe to drive. It remained in service until August 23. When returned, the air conditioning was no longer functioning. 2. Evaporator Core Failure - The AC was not working, and coolant had leaked into the dashboard. I was again told the car was unsafe. Repairs took one to two weeks. 3. Radiator Failure - The radiator later failed, costing approximately $2,000. Despite paying for repairs, I received a work order stating: "Mazda of Greenfield will not fix another thing on this used vehicle." It even included a handwritten note stating the "front shutter valves [were] secured as good as possible," which is vague, unprofessional, and concerning. Despite spending roughly $3,500 in repairs, the vehicle remains unsafe to drive. The car shakes, the steering wheel vibrates, and I have repeatedly been told by staff--including AJ, Adam, Shawn, and Nick--that the vehicle is "not safe to drive." And here I am on 9/9/2025 with now needing a heater core and possibly a motor. Treatment by Staff: - My concerns were often minimized or dismissed until I became visibly upset. - I was pressured by Nick to put down $4,000 to trade out of the vehicle, despite my credit situation being impacted by this ongoing ordeal. - I have endured severe stress, including a breakdown that required me to take time off work due to the strain this situation has caused. Summary: - The vehicle was sold after multiple "safety checks" but has consistently been unsafe to operate. - The car has spent more time in service than in my possession. - I have invested thousands of dollars in repairs without resolution. - I have been subjected to unprofessional and dismissive treatment from dealership representatives. This situation is unacceptable. I am requesting that Russ Darrow Corporate immediately review my case and provide a resolution. At a minimum, I expect either: - A full buyback of the vehicle, or - A safe replacement vehicle without requiring additional out-of-pocket costs on my part. I trusted your dealership to sell me a safe vehicle. Instead, I was sold a car that was unsafe from the beginning and remains unsafe today. I urge your office to take responsibility and rectify this matter immediately. Sincerely, Tamika Johnikin

I had a great experience. The guys are polite and communicate well. They solved my vehicle issues…read moreand the price was right. They have my recommendation.

This place was fantastic. I was having engine issues and they had to dig in and find problem. I was…read moreskeptical at first glance, with the amount of cars in lot. But they were highly recommended by folks who I know. Had my vehicle running in top shape and back to me in less than 48hrs. Top knotch business.

My vehicle has been sitting waiting to get fixed for over 4 months. I have been texting and letting…read morehim know how much I needed it fixed but kept getting ignored.

I had a control arm go on my Nissan a little while back. Not only were the repairs done quickly,…read morebut I was able to have both rear control arms replaced for significantly less than what other shops have quoted. Couldn't be happier with the results!

I can't say enough about these guys. I came to them with a partially completed electrical job. They…read morehad an opening first thing the next morning and sorted the issue for a fair price.

Great place to get strobe/ safety lights installed on your truck- big selection and mine was a…read morequick install. They also do alternator and starter repairs. Perfect place for classic car enthusiasts to get work done. They also do oil changes.

I would recommend this place to all of my friends…read more.. The service was amazing and I was happy knowing that I could trust the person who did my oil change... The value is just amazing and the same price across the board...I will definitely be bringing my vehicle back...

They used to be an affordable alternative to the dealer, but like most everyone else they've gotten…read morerather pricey.

We've been going to Mr. G's for all our car servicing needs for more than 12 years now…read more Owner/operator Bob is a very knowledgeable, experienced and efficient car mechanic. He and the folks that work here are dedicated to customer service and are honest as the day is long. They are quick, efficient and charge a fair price for repair work. We have recommended Mr. G's over the years to numerous folks. We've never heard a negative word or comment; only well deserved praise. Over my lifetime, I've never felt such confidence as well as relief for having a go-to car repair shop that I know has our best interest at heart and will take care of our vehicles, unquestionably.

I was recommended Mr. Gs by a friend & I am NOT disappointed! Got my front breaks replaced while he…read morewas asking questions we told him about our car having a burning smell he found out it had a bad gasket & we got that replaced too. Very thankful for this crew & their work! I will definitely be back for my back breaks as well as any other work I need!