Cash did a great job explaining car details and answering all of our questions. Very easy to deal…read morewith. Made the purchase painless!

The worst car buying experience we have ever had. We declined all "add-ons"- warranties and Lojack…read moremultiple times yet they kept trying to add it on. They keep you there 4 hrs until all the lights are off and you're dying to get out of there. Then Don the finance man has warranties back on. Lojack is a scam that no one wants and they inflated the price and hid it in. There is NO transparency in the final paper you sign. It isn't on there. When I called they would only let me speak to him and he was very rude, laughed and seemed to enjoy that he scammed us. No one will let you speak to the manager despite multiple attempts. He is always "not here right now". When I asked Ashley what his name even is seeing he refused to speak to me she said "Um, I don't know" and hung up on me. They didn't disclose that there was only 1 key fob until after purchase when I asked for it or a chip in the windshield, adding hundreds of dollars more that we have to spend. They didn't wash it or put gas in it. It was a horrible experience. Read all of the bad reviews and believe them. Hidden fees in pricing, game playing and they manager won't speak to anyone that had complaints.

The service is excellent and friendly with a thorough check of your vehicle to let you know what…read moreyou need and what you're going to need in the near future. They always process money, saving coupons that you can get in the mail. Just asked to be put on their mailing list. Very competitive pricing especially with the coupons.

Terrible experience. Do not go!! especially as a woman, they will try to take advantage of you…read more I brought my car in because I noticed a noise coming from the tires. The vehicle was fully functional when I arrived, no problem on the keys at all! After an inspection, I was given a quote of over $2k which I declined as it was far too expensive for the issue. After waiting a long time to get my car back, I went to ask what was going on and was told my car wouldn't start, and they didn't know why. They insisted the issue was likely related to an ignition problem they had mentioned during a visit back in August -- even though I explained that problem had already been resolved, and my car was working perfectly when I brought it in (besides the noise) They kept pushing me to leave the car and pay them to investigate, despite my repeated explanations. I also asked to speak with the shop owners and was refused, with no proper resolution offered. After three hours of back and forth, I finally called a tow truck to remove my car from the shop. When the tow arrived, we discovered the real reason it wouldn't start: They opened my key and removed the chip inside. This is completely unacceptable and deeply dishonest. Any reputable business should operate with transparency and integrity, this place clearly does not. I do not recommend this shop under any circumstances!

Fairly priced honest automotive work. I have been taking our cars to Klamms for years and I…read morerecommend them to all of my friends.

Brought our food truck in for a tune up. The fellas got my old boy running like new. Thanks guysread more

Well, I bought a 2014 Jeep Liberty in September last year... Kid you not, the exact moment I drove…read moreit off the lot, the check engine light turned on. I immediately drove back to them, and to make a long story short, after about two months and several parts replaced, they found the root of the issue and corrected it. Since then I've put a few thousand miles on it, even drove to AL with it, and no problems since. Moral of the story is, I feel these guys stand behind their cars, so if you are unfortunate enough to have an issue within a few days from purchase, I'm sure they will try to make things right. So much so, that I recommend them to anyone looking to get their next vehicle. In fact, I just purchased another car for my wife there just last night. And they are an hour away from our house... well worth the drive in my opinion!

Bought a Jetta in the winter, started right up. Initially the Jetta was blocked in by several other…read morecars but they gladly moved them so I could test drive. We negotiated a price and made a deal. Smooth, simple and easy.

-Great customer service -Technicians went above and beyond…read more **Don't know what's going on with your vehicle? Bring it to Bohl and they'll help you figure out the problem!

Do not take your car here…read more They will lie about doing work , then sub contract the job to a actual shop. This place is a facade to trick you into being charged for looking at parts you told them to replace They will never actually do any work just write a huge estimate and charge you to tell you What you just told them it needs Contacting the bbb Monday morning

Great service in and out with oil change in under 1hr…read more Easy to schedule the car for detailed car wash very happy with the services

The overall purchase experience was phenomenal. I'm an out-of-state buyer (CA) and did all the…read morecommunication either over the phone or over text. My Sales Rep was Cole and he bent over backwards to answer all my questions, fulfill any requests and sent me pics and videos whenever I requested. He made the process extremely easy, and I got the car shipped to me days earlier than I expected. Again incredible experience working with Cole and Boucher Cadillac. Additionally, I would like to put a good word in for Keith who is the Internet Sales Manager. Extremely accommodating, easy to work with and, together with Cole, made the buying experience wonderful. At one point I was agreeing to buy the car but at the last moment I saw a different car in a different state that peaked my interest. I let both Cole and Keith know that I was putting the sale on hold for a day or two to investigate this other car, but I kept thinking about how beautiful their car was, how many features it had (fully loaded) and the great deal they were giving me. I decided that I couldn't get a better deal for the amount of car I was getting so I reached back out to them and they continued the process without any issue. It couldn't have been a better experience. Thanks again for a great car and a great deal.

Got a pre purchase inspection for a car that I was considering buying - George was the one that…read morecompleted the inspection. Very detailed verbal report immediately after the inspection that helped me make a quick decision on the vehicle. I was able to call back and follow up with questions as I thought of them. George even took a second look at the car later in the day when I asked about something he wasn't sure of. Reasonable price relative to competitors. Would feel very comfortable having George look at a car for me again

Had a nail in my tire pulled in on my way home... cost me $45.64 to plug a tire took them 10…read moreminutes tops. That's crazy expensive.

Have had my car repaired at Armstrong's numerous times. Always done in a timely manner and always…read moredid the repair correctly. Unlike dealers telling you something needed to be repaired that did not need to be fixed. I highly recommend them.

My car went in for repair of transfer case...I knew before taking it in it was the transfer case!!…read moreHe lied and said he never took bolts off of front end but yet two NEW cotter pins in...and then he changed his story and said he had taken only two bolts off...but know my whole front end is damaged...and I only drove less than ten miles...I did the damage driving 10 miles...WOW!!! 1500.00 DOLLARS LATER FRONT END WORSE THAN WHEN I BROUGHT IT THERE!! UNREAL!! LIAR..FRAUD!! WOULD NOT EVEN GO THERE FOR AN OIL CHANGE.