These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

We requested service because the tenant claimed that the AC was not working. Jim came over only to…read morefind that the thermostat needs new batteries. The next day the tenant reported that the AC still not cooling enough, but Jim stopped answering our messages. That's all for $99. Avoid.

It was a pleasure working with Jim to service our HVAC unit. He let me know when he was in route…read moreto the house. He was professional, arrived between the hours he say he would and he diagnosed the issue, completed the repair(s) and tuned up our furnace for a very fair price. Thank you Jim I will be using you guys for now on.

Corey was very prompt and knowledgeable about the issues with my HVAC system. He got me back up and…read morerunning in no time and for a fair price. I will be recommending Rapid HVAC Services to friends and family in the future!

I'm very satisfied with the service provided. Cory's communication was great. He showed me all…read morethat was needed to get my system running the way it should and also eased my mind regarding my system. I was worried it might need to be replaced soon but he said with proper maintenance, I have a few more years. Pricing seemed fair. He'll be my goto for any future needs.

Less than a year in and the new fireplace isn't working. They also recommended a 'stone mason ' as…read morehad to remove some stones on fire place to get to a bad valve.... His work was TERRIBLE

NEW OWNER BEWARE!! Update- Bolton responded saying that…read morebecause there were "alterations" that it ruined my warranty. This is ridiculous because they refused to fix it a year later! I had no choice but to get another company to fix and complete their work. They said their work was complete -my units did not run and I had gas leaks. I have all of the proof as I stated in my review.

Chris did a thorough job, inspecting my furnace and air conditioning. I was very pleased to hear…read morethat everything checked out and is working fine. See you again in the fall!

I was hesitant on which HVAC provider to choose since there were so many in my area (Suwanee, GA)…read more This company was my backup for a second opinion and I'm glad I went with them. From start to finish, they were empathetic of my emergency situation, fair, and provided exceptional customer service from the calls to interacting with the installers. Will continue to recommend them to my friends and family!

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Made an appointment the day prior and happy they could come out right away. Technician was delayed,…read morebut company kept me apprised. Chris was here after regular hours and thoroughly completed his furnace maintenance. First time using these folks and pricing was great for annual maintenance program. Will continue and recommend.

Have used RK on two separate occasions. Both times, the service was prompt and friendly. Also, love…read morethat we are supporting a local business!!

RK was recommended to us by a neighbor because my past HVAC service was off today. The outside air…read moreunit was hardly starting and was running noisily this week. I was concerned the unit was going to die. He diagnosed the problem and fixed it with parts from his truck. RK also thoroughly cleaned the unit because my past HVAC service couldn't clean it. He's honest, capable and reliable. His prices are competitive. Nice guy too. I've already added RK to my calendar to request another checkup and service next year.

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Erik was on time and was done in less an hour. He was respectful and got to work right away. Would…read morerecommend them.

We are so pleased with Seasons Comforts. They recently installed our new aIr/heat unit. It runs so…read morewell and is not noisy like our last unit. They arrived on time, kept everything clean and orderly. We would give them a 5 star rating. We live in Deaton creek subd , next go the Braselton hospital. Many of our neighbors had Recomended this company to us. They also had a good price.

These are now my go to ream for HVAC service, repair and replacement…read more They say that 80% of the reliability of an HVAC system comes from the original HVAC team, and how they installed it and only 20% comes from the equipment itself. If that's the case, you definitely want these guys on your side too. I had our entire HVAC (both heating and AC) replaced by Season's Comforts in 2021. They sent out a huge crew and did a great job. It has worked flawlessly for 4 years in the swampy Atlanta heat. This 4th of July weekend, I came home to an AC unit that wouldn't blow hot air. I called the main line and Andy came out Monday afternoon and got us back up and running inside of 5 minutes! (Spoiler alert: it was a blown capacitor - which is a pretty inexpensive part to replace). These guys are the best. When I replace the other HVAC unit in my house, it's going to be Season's Comfort doing the work.