About a year ago-and-a-half ago, my truck's transmission blew up. Without getting into a bunch of…read moremechanical details, transmission fluid spewed into my entire coolant system as well. I had the radiator and replaced and flushed by a different shop than Action. Action then replaced my transmission. After driving the remanufactured transmission they installed, it failed. Without question, they honored their warranty and replaced it with another one free of charge. Not only did they do this, they wanted to make dang sure it didn't happen to me again, and one of the points of failure they thought could've been the radiator that other shop (not affiliated with them) claimed they flushed. I warrantied out the radiator through the other shop, and Again, at their own expense, they installed a new one for me. I am extremely grateful for action, and the good-heartedness of them.

Paid well over $4k to have my (very common) 4l60e transmission rebuilt only to have it give up the…read moreghost after 20,000 miles and leave me stranded over 900 miles from home. If this sounds good to you, then this is your shop.

Was quoted 19 grand by a shop local to me in ogden for a engine replacement, the crew at Queen Bee…read moreAuto was very highly recommended to me. I drove my vehicle from Ogden to Provo and had it serviced and repaired by the crew at Queen Bee. Ended up being a oil sensor and a motor mount and was out the door for under a grand. Would very highly recommended great service

Omg!! Eric was kind and patient while telling him all the sounds my car was making for the past 4…read moreyears, Now it rides and drives like a New car! Very upfront and honest! Thank you again Queen Bee for making my car like new!!

Back in 2003, I was a poor college student driving a 1988 Audi Model 80 Quattro 2.5L 5 cylinder…read moresedan. Things were starting to wear out on it, but buying a newer car was not within the budget. At one point I could no longer unlock the Driver's side door from the outside or inside as the long metal arm between the locking peg and the lock itself broke off. No one made or sold that part anymore. I thought I'd have to finish my last year without a car, and then my first couple paychecks after that trying to get a newer one. The mechanics at Mitchell machined a new part and then installed it for about $20. The car saw me through commissioned officer training in the Air Force, and my young family to our first duty station on the East Coast. I'll always be grateful to Mitchell's for going beyond expectations, and at the same time being super understanding of where I was in my life, how needed the car was, and how limited of a budget I had.

Chad was very straightforward and honest and was making sure I stayed updated the whole time during…read morethe repair. Auto mechanics get a bad rap for a lack of transparency and arbitrary charges, but this shop proves every negative stereotype wrong. They have fair prices and are customer centered. My new exclusive auto repair guys as long as I live in Provo. Thanks Chad.

We are so SO SOOOO grateful for this Automotive Repair Shop!!…read more Our previous mechanics weren't being honest with us and messed up some parts of our car so that they could charge us more for services and repairs! But it was also a blessing in disguise... because if it wasn't because of the dishonesty of the other mechanic shop.. we would've never came to C Jae's!! And they're sooo honest here!!! great people and amazing services!!! They helped us fixed the actual problem, fixed some more minor issues for free AND they have life time warranty for the major fixes that they did for us!! They found the root cause of our problems and saved us so much more money!! SERIOUSLY!! I couldn't recommend them more!!!! If you're looking for someone honest, reliable, and great at what they do. This is it! No need to go any where else!!!

Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

Porter did an excellent job replacing brake pads and rotors. His communication was consistent…read morethroughout the process. I also loved the fact he came to me instead of having to drop a car off!

These guys know their stuff. By far best experience with dealing with automotive mechanics. From…read moretheir professionalism to how great they communicated with me on progress and issues with the car. Their pricing is worth it with how quick an efficient these guys are. 10/10 would recommend.

This place is beyond fair. They are nice and quick and they don't overcharge you for literally…read moreanything. I love it.

As a single mom watching her budget Sorensen's Auto is my go to for any car repair. They are…read morehonest, explain everything really well and make sure you understand before proceeding with the repair, and charge a fair price. Can't recommend them enough!

Place is absolute trash. I gave them my car to inspect and they said they would finish it the day…read moreof. They forgot about my car and had do it the next day. They tried to charge me double the price any other place would charge me to get my transmission replace. I stopped by at 4:30 because they close at 5:00 to pick up my car and no one was there. Guy working there gave me the excuse that he was tired so he closed the place early even though the hours online are posted online that they close at 5:00.

Dropped off my car here and they told me the work would be done in 2 hours. One week later and my…read morecar still hadn't even been looked at.