Remove and Replace siding..have had to redo or have things redone/finished already ..no…read morecommunication once they got the down payment with signed contract the sales person ghosted me I had to make myself a pain in the ass moved up the food chain in management to find someone who got stuff done but it still took a lot of time and effort with a few MIA days on their part with no communication to get a reply on any questions took days at times the left hand has no idea what the right hand is doing..had to have some structural work done (tuck pointing) they were to comeback and finish like one panel..They have been ignoring my calls to the point of Oh we are sorry and wIll pass the info along and someone will get back with you to resolve and Im still waiting . They have not finished a new overhead garage door trim and a panel on the front of the building to be hung . The quality of workmanship ... meh ..50/50 ie covering holes in the underlayment base with tyvek and tape in stead of cutting a patch/plug to fill the hole securely kinda slip shod ignore lots of small things no attention to detail..They charge TOP DOLLAR but really don't deliver they are actually a factory authorized dealer thats the main reason I choose them means nothing..Ive had smaller contractors do a much better job. Would I use them again or recommend . NOT !!!!!! They did call once last minute said they were on their way over to finish with no warning or heads up " we'll be there in 10 minutes" Problem was I was heading not of town and materials were locked up and I dont trust em to be alone had to cancel I had to cancel the appointment . Update So made it thru a winter unfinished and the some of the caulk is starting to separate going to have to be redone. The last contact I had from them was Feb. 4 2026 from the owner saying he was going to check it out to see what the situation was and get back to me. Never happened !!

I don't know about their windows, but when I stopped in to discuss windows for my home, they were…read moreVERY rude. It was surpring to encounter that treatment especially since I really want some new windows.

These folks did a great job restoring our thirty-plus year old wood windows by replacing the rotted…read morewood and compromised double pane glass. They were on schedule and cleaned up at the end of every day. The cost was very reasonable when compared to replacement. AWS Lincolnshire, IL June 3, 2026

Igor arrived promptly, gave us a fair quote and was friendly, knowledgeable and very professional…read more He estimated our windows would be ready in 3 weeks and to our surprise they were ready a week early! Our installer arrived on time and did a fantastic job! I would highly recommend Authority Window and we definitely use them in the future.

Bob was amazing from start to finish. Quality windows at a…read moregreat price. The job was done in a timely manner. He was accommodating and kind to a fault. I would highly recommend this small business. What a delight . Thank you so much for the dramatic home improvement. The windows are exceptionally amazing !!!!!!

Just had a few windows replaced by this Company and they are great. I had a few quotes from the big…read morebox retailers and they are so much more expensive. Bob came home and gave a no pressure quote. I call him the next day and in a matter of three weeks my project was completed. Great company to work with. Highly recommend it.

We needed some new windows, and Tony from Olson Windows walked us through the whole process…read morethoroughly. We got to see the windows at their showroom, so we knew what to expect. Tony was very knowledgeable and answered all our questions. The pricing was comparable to another estimate we received, but we are confident that these windows are better quality and will last longer. They included a fix for a hole in our siding without trying to upsell us for all new siding. We ordered in October and the manufacturer had our windows ready for installation in December. The crew that came out were so friendly and very respectful of our home. Scheduling the installation, painting, cleanup, and finishing touches was a breeze. The winter weather did make it difficult for the crew to clean up nails and debris on the outside, but they did come back when it was warmer to clean up. We look forward to hiring them for other services, possibly roof and siding.

My home was sorely in need of an exterior renovation. 1970's aluminum siding had chalked off the…read morepaint, caulk had either disappeared or hardened like rocks, weather worn soffit and fascia. It was a mess. I carefully researched companies that did exterior work. I ultimately chose Olson on the basis of their reputation of doing high-quality work. Shortly thereafter I met with the project manager (Joe H) and he was helped me get the colors and materials picked and ordered and the project was underway. When the install day arrived, I was introduced two a 2-man work crew that would be handling the bulk of the work. In the course slightly more than a week, they totally rebuilt the full exterior of my home. The results are amazing and the home feels new again! Two things really stood out to me and my experience with Olson. 1). The work ethic of that two-man crew. They worked as hard as anyone I have ever seen. Except for lunch, work was non-stop from sunrise to sunset. This was hard and grueling work, especially the demolition of the old siding and stone fascia. They showed up every day like clockwork, and cleaned up after each day. 2). The quality of work they demonstrated. They absolutely knew what they were doing, and they were very good at it. Everything was installed true, level, without gaps, etc. Caulk lines were perfect etc. Everywhere they worked you could see the pride in what they do, and it was very clear there were no shortcuts taken. These two gentlemen were expert craftsman and I can gratefully say my house now reflects that. It turned out more beautiful than I'd ever imagined. I have never nor will ever receive any compensation for this review. My sole motivation for writing is to share the positive experience I had with Olson. Finding a trustworthy company for a project of this size and investment is daunting. Olson, especially their work crew, deserves recognition for a job well done. I can recommend them without hesitation for their quality work and attention to detail. They should be proud of their accomplishments, and I am proud of it too.

I'm contacting them again since i need a screen door repaired. They did a fabulous job replacing…read morethe glass in a sliding patio door and a window that had lost its seal. Please see my earlier review for details on that.

I had the most disturbing experience.with a girl at Boom Windows. I have never used them before. Mc…read moreCain Windows recommended them to replace a seal on a small window. I really think MC Cain Windows is wonderful and I would highly recommend them. They are very customer service oriented which is why I am so surprised that they would recommend Boom Windows. Nobody answers the phone at this co. Apparently their employees think everyone is attached to their phones so they can call you on their schedule. I don't know about you but I am not allowed to walk around with a phone during working hours. I would get fired. This girl that called me has absolutely no customer service skills.It just so happened that I took the day off today. I answered the phone and thanked her for calling. She kept using the word explosion. I had no idea what she was talking about. I told her many times that I never had an explosion of any type at my home. I also told her that she must have me confused with someone else. She said she wanted to read me notes from an employee from 2919.I had no idea if this employee is even employed by this co. She said the word explosion again. I can honestly say I have never called this co. before. They never did any work for me nor did I have anyone to my house. Apparently their policy is that any employee can write anything about anyone and get away with it. There are so many scams today and an unstable individual is allowed to do this to a potential client. We all try to help small businesses but I find this appalling. I have no idea if there is a new owner or why this is allowed but this girl was out of touch with reality it how customer service operates. I personally will not do business that enforces a policy like this. I would think you would feel the same. She sets the tone. This is the first person you talk to. Would you want to do business with a co. that treats customers like this?

After researching several window companies, I ultimately chose Window Door Pro for my project,…read morewhich included replacing my original 1976 white casement windows with ProVia Aspect windows and installing a new ProVia sliding glass door (replacing a patio door that had been installed by a previous owner in 2011). From the beginning, Robert stood out because of his extensive knowledge of ProVia products, window installation, and the industry as a whole. He took the time to answer my questions and explain my options, which gave me confidence that I was making the right decision. The installation itself presented an unexpected challenge when the crew discovered that my original windows had virtually no existing frame. They had to build new framing, which required additional lumber, but it was the right solution and not entirely unexpected given the age of my home. I was also impressed that the team completed the installation of my second-floor condo in under five hours without using scaffolding. They also went above and beyond by concealing some unattractive roof flashing that had always bothered me, which made a noticeable difference in the finished appearance. The final result looks fantastic. I've received numerous compliments from neighbors and even other contractors on both the style of the new windows and the quality of the installation. No project is without a few hiccups, and I did have a handful of post-installation issues. Shortly after installation, the secondary bottom lock on the sliding door would not engage, the screen needed adjustment, and the door required more effort than expected to close and lock. Robert personally came out, adjusted the sash and locking mechanism, and the door now glides effortlessly and locks exactly as it should. On another visit, Robert replaced a weatherstripping bulb seal on one of the casement windows that had been manufactured too long and wasn't sealing properly. He also cleaned adhesive residue that had been left on the exterior glass after installation. While the cleanup inside and around the work area was very good, the adhesive marks on the outside of a second-floor window were difficult for me to access, so I appreciated that he came out promptly to take care of them. Overall, my only suggestion would be a more thorough quality-control inspection immediately following installation. While I understand that new windows and doors may need minor adjustments after settling into the home, catching a few of these items before the project was considered complete could have eliminated a couple of return trips. What truly sets Window Door Pro apart is Robert's commitment to customer service. He stood behind his work, responded quickly to every concern, and made sure everything was corrected to my satisfaction. It's refreshing to work with a company that doesn't disappear after the installation. I would confidently recommend Window Door Pro to anyone looking for quality products backed by exceptional service. The only reason I did not give a five-star rating is because I believe a more thorough quality-control inspection immediately after installation could have identified and corrected these minor issues before they became service calls. That said, Robert's responsiveness and dedication to making everything right were exceptional, and I would not hesitate to recommend Window Door Pro to others.

I had a time sensitive need to replace two windows. They were not standard size and needed to be…read morecustom ordered. I shopped around, and decided to go with Robert. He came out, was well versed on window styles in the neighborhood and our home and matched it accordingly without being asked. He was very communicative, understood the quick turnaround needed, expedited the custom order with low expedited fees, and he installed them the day after they arrived. Best of all, he went above and beyond in coming out a separate time to look and quote one of the other windows in the house that would fall spontaneously. It ended up being a fix that could be taken care of immediately, and he did it at no charge. I really appreciated that beautiful, quality work that he did. He has a great company and stellar customer service with quality work.

Top notch communication, service and installation! We had 2…read moreentrance doors replaced at our business and received timely communication and service from quoting to installation. Each person that came to our location during installation and inspection were extremely polite, respectful and very knowledgeable. I highly recommend G&C Glass, Mirror and Construction.

Customer Service was over and above! Work was done ahead of time, had great prices too! Extremely…read morenice people to work with!

Reliable Window Repair is basically two guys - Gene and his right-hand-man Nick - and they are…read moregreat vendors at what they do - window and door repairs.  They do quality work at reasonable prices and I'm happy to have used them and now also highly recommend them for any of your window or door repair needs.  I think Gene said they have been at it for 4 years now. I found them via word of mouth referral from my neighbor, and who in turn had done the same from another neighbor.  Our community's townhomes utilize casement windows (Pella brand but it doesn't matter on the brand). Casement windows after a couple of decades have a common issue and that is rotting wood on the bottom sash that ultimately will prevent crank operation of the window.  Even the non-movable center window experiences bottom sash rot and Gene and Nick also repaired two of these center windows for me.  They also repaired a side casement window and the repair cost was about $300 per window.  They use high quality cedar wood for their repairs.  In case you were wondering, a new small Pella casement window costed me $850 9 years ago because I replaced one, not knowing then that I could have had it repaired like new by these guys. Gene and Nick are honest, courteous, keep their word, work cleanly and neatly, and have a good work ethic.  They hail from Moldova, and that may not be here nor there, but some cultures just generally breed a good work ethic and I think that is the case here.  When done, they cleaned up, vacuumed, put moved furniture back in place, and left our neat place as it was when they started.  Big thumbs up and thanks again for the great work, Gene and Nick!

These guys were knowledgeable, quick to identify our window issues, and reasonable. I'd recommend…read moreReliable Window Repair to anyone looking to extend the life of your windows. Gene and Nick were great.