We had a drain that would not clear. I used a 25 foot powered snake and it did not clear. Larry…read morearrived on time and was great. He took a look at it and went to get his equipment. He was done within the hour. It only took that long cause he was making sure we would not have the same problem in the future. I would definitely recommend this company. Thanks Larry!

vonkoch…read more The company supplied the best available hot water heater on the market. The installation was quick, efficient, and very professionally conducted. The installer was friendly and very knowledgeable in his trade. The installation was a somewhat difficult one. Both the owner and installer came to the work site and immediately resolved all problems. The cost for the installation was quite reasonable, I intend to use this company in the future and would certainly recommend contacting them for any hot water heater installations

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

A new technician performed our annual heating service yesterday. I was very impressed when I met…read morehim - an excellent representative for your firm: competent, skilled, with great interpersonal relations. He gave me confidence our heating system is in good hands.

Over the years, we have called maybe three times for emergency service. We have always been made to…read morewait at least four days before they visit. If a part is ever needed, they do not have it, and hope to find/order it and install ASAP. We have waited as long as two weeks for problems to be resolved after already having to wait for the initial visit.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

Raw sewage was coming out of my walls. it was 6pm on a Sunday. My rental agency told me to pound…read moresalt. I called this guy and he was there in 10 minutes. Fixed the problem. Gave me a good deal. Was cool. 10/10 would use this business again.

I had Done Right over last May to remove old and install new fixtures and sink in my powder room. I…read morewish I could remember his name - hard worker, strong, honest, decent and kind. Did a great job! So when I needed a plumber again for a Shower drip and a toilet leak, I called again. Made an appointment for 1 pm. Waited all day and finally came at 5 pm. I was upset but I had already waited all day so I went ahead. Blaise showed. I took him to the drippy shower. I had the part already. It was a matter of taking the faucet off and replacing a washer filter. The second project was the dripping toilet. Blais said that it was a faulty flapper and he didn't have the part but would run to the Lowe's to get one. A BASIC flapper and he didn't have one with him!! I asked - before he went to Lowe's - to tell me how much the project would be. He said $300!!! for a detachable flapper and a washer in a shower where I provided the part?! I said never mind, he was free to leave. He said he knew what the going rate was and his price was fair. I told him "Fair or not, I'm not paying $300 for a 15 minute job and especially since you kept me waiting for 5 hours." Blais said "What do you care, you work from home! " I asked his name and he told me but then asked if I was leaving a review. I said I probably would. He then offered to do the whole job for free as long as I promised not to leave a review! As if I'd trust him to do anything ever in my home!! I asked him to leave and he started yelling that I was going to ruin a man's business and livelihood over being late and expensive! (You can't make this stuff up!) I had to sternly demand that he leave my home at once!!! He did. And I then fixed the shower in 10 minutes on my own. The next day I bought a $17 Fluidmaster kit and fixed the toilet MYSELF! He had misdiagnosed the problem. It wasn't the flapper, it was the gasket. So for $17 and 30 minutes of my time, I save $300. The lady who answers the phone (Blaise's wife) is very professional and considerate and accommodating And apologetic. But Blais behaved horribly, was irresponsible and inconsiderate in 5 hours tardiness, was rude to expect me to be inconvenienced in such a way because I work from home, and didn't even diagnose the problem properly! Thank you, YouTube and DIY channel. It has liberated women like nothing else has! I'll never call Done Right again!

If you need plumbing or heating work done, at an extremely reasonable price, I highly recommend…read moreHastings plumbing and heating! Today they came to install 2 new vanities and ran a new water line n the basement. Their professionalism is beyond reproach and their ability to explain what they were doing and why was so appreciated.

Jim and Jim did a fantastic job almost immediately after I called for a pretty ugly job in an old…read morebasement crawlspace. They were real good guys, explained what exactly happened, what they were going to do to fix it, and left me with some tips for a sink issue I was having as well. Pricing was simple (lots of payment options) and very reasonably priced. You'd be making a mistake to call someone else for your plumbing needs!

Deserves more than 5 stars. Came out on a Saturday with short notice. Stabilized the situation…read more Returned on Monday as promised. Julio's work (and his word) is too notch. He was prompt, professional and did an excellent repair at a very fair price. I would recommend him without reservation.

This is the 2nd time I had work done by Philadelphia Plumbing and I again want to compliment Julio…read more Julio did an excellent job and showed his plumbing competency. He is very professional with a consistent and pleasant personality. I highly recommend them again!

Incredible service and quality…read more Excellent preparation and cleanup Knowledgeable and confident

We were desperate. Our prior HVAC simply threw up their hands when looking at our system. No…read moreinterest in helping, but was able to charge a hefty fee for simply condemning everything ! Then we called Cermignano. Their tech. tried a few things and said their sales team would be in contact to give us a few options. As it was about 90 degrees inside our house, he said he would put in the request as practically an emergency. And within 24 hours a wonderful sales person stopped a promptly provided replacement options/recommendations. We accepted their recommendations and within 3-4 days the new system was up & running.....and all this during a tremendous heat wave. To squeeze us in like that is worth more than 5 stars. Unbelievable professional & personal follow-up & communication. And we had no history with them.....we were totally new customers. Stupid other company with lack of professional approach lost a large sale. We are so glad to have found Cermignano. I never write reviews but these people deserve one. They went above & beyond for us.