My family and I just got home from a week long stay at The Grand at Moon Palace.
I really wanted to give acknowledge the service of the staff at J.C. Steakhouse!! While it did take us a couple days to get an open reservation for our group, we finally got in on our last day at the resort (12-20-2018)! Our waiter, Carlos Perez, was AMAZING!!! We ordered the slider burgers, fried calamari, the black pepper crust bacon, and the smoked short rib tacos for starters. While I was drank a glass of Don Leo ZInfandel, my husband ordered a Bourbon and Coke, and my sister and her fiancee ordered Margarittas. The bartender, Alain, mixed a mean drink while our waiter Carlos made sure that those glasses were never empty!! Along with the rolls that are placed on the table, we were in heaven from the onset of the meal! While we wanted to try out the Tomahawk cut, we thought better of eating that heavy knowing we'd be leaving the next morning. So instead, we all ordered steaks - Ribeye for me and my husband, Strip for my sister and her fiancee. Carlos made excellent recommendations on what we should eat and when we couldn't decide on side dishes, he brought what we asked for (garlic mashed potatoes - which were EXCELLENT and sooo buttery) but also brought us the creamed corn! I'm from the Midwest, so I have eaten ALOT of steaks, but can rate the 10 oz rib-eye that I ate among the top 5! The marbling was amazing so the steak was so tender. I'm usually hesitant to order steak medium rare as it too often is overcooked, therefore I've ordered my cuts rare for years. I can tell you that my steak was in fact a perfect rare, and my husband's medium-rare was spot on!! The chef, Jose Tuyub, knows what he is doing! The bus-boy, Jorge, was quick to clear off dirty dishes and answered any questions that we had about the meal. About half way through the meal the manager, Carlos Reyes, came to our table to check on our experience. As is the case with all employees of The Grand, he was friendly and so welcoming. He told us about the history of the resort, the Palace Foundation, and J.C Steakhouse. He was so knowledgeable and I could tell that it really was a pleasure for him to serve customers. When our meal was coming to an end, Jorge and Carlos brought our table 3 of their favorite deserts to complete the meal! We had Iava cake, a deconstructed carrot cake, and a strawberry cream drink that was to die for!!!!!! I couldn't recommend this team and this restaurant highly enough!!! Thanks for making our last night so memorable!! read more