Have gotten glasses several times over the last few years no problem; good service. Went to get eye…read moreexam this time however. Was given the clipboard to fill out my life story...ugh...and being exhausted from no sleep due rotator cuff surgury and just getting off work my filter was down, i was a bit grumpy and so i grumbled about having to fill out one of those yet again. Said nothing untoward, no bad language not loud. The clerk said all she needed was name an adress. I just finished saying "i can do that" when the good doctor came out and said "Office policy, if you dont like it, get out" Well I did just that. Plenty of other optometrists out there.

shady. doctor wont give pupilary distance unless you buy glasses from them. making prescription…read moreworthless.

Glasses are expensive, so you want them to fit properly, look interesting, and stay in good shape…read morefor three or four years or until your prescription changes. This vision specialist accomplishes that. I especially appreciate the office staff who help you choose the perfect frame, adjust it for your face, and keep it in good repair. They follow the quarantine guidelines, keep the area sanitary, and are very pleasant. I highly recommend this optometrist.

I will say that the staff is wonderful and friendly. While I didn't catch all names, Erica was very…read morefriendly and went above and beyond to help my daughter find glasses that works for her. She also wrote down the times I can come in to pick them up. Doctor Desimone is quick and knowledgeable throughout his exam. The appointment for us took less than 1 hour for 3 people from exam time to picking and ordering glasses. So much friendlier than my previous doctor and the service is outstanding!

The ladies that work there are so friendly and nice! The actual optometrist I see is Bob Newhart…read moredry but he gets the job done!

I've always been treated respectful and today I had an accident at work and broke my glasses. I…read morestopped on my way home to see if they could fix them and Patty was more than helpful. She got me fixed up within minutes. Very grateful for her help. I would have been in a bad place without my glasses.

I continue to be pleased with Dr. Heidi Loy and the staff I interact with at this facility. With a…read morefamily history that includes glaucoma and macular degeneration, I have always maintained annual visits that include careful testing and examination. Dr. Loy is focused and takes time to explain things carefully. I am also being treated for dry eye and she taught me how to use very expensive eye drops in a more economical way. The choices in eye wear are not as expansive as in some of the chains, but that has not proven to be a problem when finding both regular and sun glasses.

I have been going to Family Vision Care of Alliance as long as I can remember starting at its…read moreformer location when Dr. Robenstein was the sole doctor. He was always great and I mostly see Dr. Loy now since she's available in the evenings and she is absolutely wonderful. I always have a very good experience and feel my questions and concerns are fully answered. I trust them to conduct all the tests needed for me and the testing process always seems super thorough to me with the reading tests, lens tests, light tests, etc. I am given the glaucoma test each time I go because my family history means I am likely to inherit the condition and she very kindly does the puff test for me since I prefer it. Because I am lucky enough to enjoy very good vision at the moment, I have never had to order prescription glasses or contacts. However, I would certainly trust their prescription and recommendations and I know they work with my insurance to get what expenses they can of my costs covered. I would certainly highly recommend Family Vision Care of Alliance for anyone in the area looking for a wonderful vision care experience.

I haven't been to get my eyes checked in a long time..I feel bad that they were busy,.. but love,…read morelove how much they spend with each customer!.. I had an awesome experience! When I pick up my glasses, there was a customer already there, they were helping him.. another person came in. She did not have patience ( shame on her)! She could clearly see one person ( Steve) I think that's his name.... He did an awesome job , I had to wait, but did not care.. he is so thorough.. which is great!!. I will definitely go there again!..

Hello.Stopped at Steven's Optical this morning as my wife's glasses broke over the weekend. The arm…read morebroke off the frame. We were outside the warranty, however, Steven was able to find a frame, on site, at an extremely reasonable price, that he could put my wife's lenses' in! Within 15 minutes of entering the building, he had a solution to the broken glasses, repaired them, and we were on our way!! His level of service, and willingness to go the extra mile to solve this issue, is VERY much appreciated. We are very proud to have a local business in our community that serves our area so well. Thank you for your help with this. Dan Jones

Ruined my eye during cataract surgery ! Put in eye drops for 5 mo with NO improvement …read more Office staff was very nice .

I literally cant say enough nice things about Dr Joseph and his staff. I was a patient of Dr…read moreJoseph's when he was in Hermitage but had not been to see him since 2019 (because of the world ending) I called on Monday and needed an appt as soon as possible. I explained my situation and the receptionist said "Can you come in tomorrow at 8?" I was floored. Everyone in the office was so nice and went out of their way to accommodate me. I was a fan of Dr Joseph before but his front end staff has made me a patient for life. Couldn't ask for a nicer group, if you are looking for an eye doctor this is the place to be. And the office is clean, welcoming and beautiful as well

Heather was an amazing sales staff/ assistant manager; took the time to find the best insurance…read moreoptions for us, and made us laugh so hard -- even while we were spending money --that is rare and unique skills and talent! Thank you for such a positive experience!

I was referred to this location by a LensCrafters nearer to my home that was not able to…read moreaccommodate my urgent and very specific eyeglass repair. Amber and Megan did a phenomenal job handling my problem on the phone and in person, from locating my account info and hunting down the correct frame, to making the actual repair and getting the adjustments just right. I am so impressed with both their kindness and competence that I am strongly considering driving the (significant) extra distance to have my future glasses made here as well. They certainly went the distance for me today! Thank you both!!

I was a Hard Contact/Gas Perm user for almost 50 years! Although I heard that Soft Contacts may be…read moremore comfortable, I also heard that I will never be able to get as sharp of a vision with them. The doctors at Eye Catchers Optical in Columbiana and Boardman Ohio worked very diligently with me through multiple visits toFINE TUNE my vision to the BEST that it has EVER BEEN!! Eys Catchers Optical is a FAMILY-OWNED practice that had showed me a level of dedication, professionalism and attention to detail that I have NEVER SEEN BEFORE with any other medical professional. They spent as much time (and ran whatever tests) that they felt were necessary to get me to the MOST PERFECT VISION that I ever had. They are, by far, the BEST eyecare professionals that I have ever come across. I cannot recommend them enough!!!

I recently made an appointment with Eye Catchers Optical in hopes of improving my vision with…read morecontacts. I had a phenomenal experience from the moment I entered the building for my appointment. I felt prioritized and taken care of by each staff member and Doctor I spent time with. Thank you especially to Bria, Terri, & Jasmine for the communication, kindness, and help. I will be using Eye Catchers Optical for all of my vision concerns from now on.