Very laid back, but professional demeanor. He makes getting an eye exam very easy. It is fast and…read moreaccurate.

Customer service. My appt was 5:30. The office closes at 7:00. At 6:55 I told them that I was…read moreleaving. Was never seen for my appt. Was never approached about any delays. Unacceptable and will not return. Selection of eyewear wasn't great too.

Shame on me for giving Americas Best 3 chances. Every pair of glasses I've gotten have lasted maybe…read more4 months before the "scratch resistant" lenses looked like I cleaned them with sandpaper. I always used the proper methods of cleaning and they all were useless after 4-5 months. The old saying is true, "you get what you pay for". Spend the extra $200 and go to a locally owned reputable place that provides better quality.

Went there today with my prescription for eyeglasses. All their frames are gone and there's a sign…read morethat this location is closed until further notice. Guess they didn't get enough business to stay open.

From the owner: At JCPenney Optical, we want you to look and feel your best. That's why we offer comprehensive eye…read moreexams, contact lens fittings, and a variety of lens options and fashionable frames that reflect you!

I went in and asked for JUST glasses. They gave me an exam for contacts and wanted 60 for the…read moreexam. The also wanted to charge an extra fee for the glasses. I felt so misguided and hustled that I left with out any glasses. BTW, my insurance covers all my optical needs. Beware!!

Have been going here for years but new office staff in place now. They are very unprofessional,…read morerude and disrespectful of their patients. Making fun of a patient to another patient is unacceptable in my book. The office is in disarray and unorganized. They have lost me as a patient and will lose many more if this continues. Also, their selection of glasses is very poor and outdated. I say find another office to get your eyes examined.