This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

We couldn't be happier with our experience with The Pool Boss! From our very first meeting with…read moreChris through the final touches, the entire team was professional, knowledgeable, and genuinely cared about making our vision a reality. The communication throughout the project was excellent, the workmanship was top-notch, and every detail was completed with care. The finished pool exceeds our expectations and completely transformed our backyard into a beautiful space for our family and friends to enjoy. A special thank you to everyone at The Pool Boss for making the entire process smooth and stress-free. If you're looking for a company that delivers exceptional quality, outstanding customer service, and truly stands behind their work, we highly recommend The Pool Boss. We couldn't be happier with the final result!

Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

Brian and his associate are extremely knowledgably with all aspects of pool services. I was…read morestruggling with my opening not getting the proper circulation. Brian determined the root cause pretty quickly and made the repairs needed. They saved the day and my pool is officially opened for the season. Thanks for a job well done!

Can't say enough about the service. Pool opening was quick, clean and everything was checked and…read moreput in place. Came back for cleaning and did m exceptional job removing all leaves and debris from the bottom. Pool is clean and all ready to go........great job!

My husband and I were having a difficult time with our in-ground pool and suspected that it may be…read morethe motor. We called Chris for a service and he was so knowledgeable, without seeing it, he knew the exact motor we needed. He offered to come out the very same hour and quoted us a more than fair price for the parts and labor. When he arrived he diagnosed the issue and immediately fixed it. He gave us advice and told us how to fix the issue of corrosion from a leak. He didn't charge us since it was a minor problem and wouldn't even let us tip him. I cannot recommend him enough, we will be using his services from here on out!

very helpful and patient large inventory of parts and…read morechemicals and knowledgeable help to get you through your DIY repairs

I needed to replace my existing hot tub. The staff were very helpful and I got a good deal on my…read morenew hit tub. I had some questions with the county permit and they called, cleared it up and saved me a lot of worry. I highly recommend Aquacare.

Very unreliable pool service we hire to clean our pool 1st the gentleman that came stated that he…read morecould clean the pool. Filled the pool up with water and put a chemical in the water for all the leaves and sediments to go to the ground we had hopes to use the pool atleast for a couple of weeks . We paid 1/2 of the service fee and didn't even get the bottom of the pool cleaned. We are Very disappointed with this company service.

Very discouraged with this company. After leaving several messages, I was finally connected with…read moresomeone who requested I fill out a form. After doing that I was told someone would be in touch with me, that person never called me. I was then turned over to a project manager, who scheduled an appointment which both my wife and I left work to attend. After waiting half an hour for someone to arrive, I called the company only to find out the person that scheduled the appointment quit the previous day. To make matters even worse, I was told "we really don't have a project manager at this time" Certainly not the way you'd want to start a project of this scale.

Masterson built my pool about 10 years ago. They were not the easiest people to work with but their…read morework has stood the test of time. Pool construction and the surrounding coping and patio have held up very well and looks almost as good as new. If you don't need your pool builder to make you feel all warm and fuzzy I would recommend Masterson.

With the decline of customer service generally these days, Jim's service was second to none. I…read moreleft a voicemail with Jim about the issue concerning my bathroom jacuzzi. He promptly responded saying that he was out of town for the next 2 days, and he would respond when he got back into town. He responded at 8:30 pm on the day he said he would return. He asked for pictures of my bath jacuzzi which I sent. We connected the next day and troubleshot the problem over the phone. After we decided it didn't need his visit, I offered to pay him for his time. He declined my offer. This type of thing never happens in the world today. I would highly recommend Jim.

Jim was extremely accommodating. It was the night before Thanksgiving, after calling others who…read morecouldn't help us til Monday, we were so fortunate to find Jim. He answered the call ( and the multiple calls after ) All after hours on Wednesday night, he took our calls, walked us through diagnosis and solutions, and helped us solve a major problem. He could not have been nicer or more informative. I LIVE IN WESTCHESTER, NEW YORK, NO idea why yelp has me on the other side of the country. I am sure I hit enter prematurely and should have noticed. REgardless. JIM WAS WONDERFUL

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Hired him to fix gaps in lining last summer, in picture you see them coming out after he opened…read morethis year. Hired him to close and open pool which he guaranteed any issues when opening g if he closed. He started opening asked to be paid for though would be back, paid him expecting he would be back and finish job , though like other reviewers stated as soon. as you pay him that's it he stops returning calls . Picture shows how he left pool. Keep away from Pete's Pool service

First time in my life that Ive taken the time to write a review, but I absolutely felt it necessary…read moreto WARN you all about this company. STAY AWAY!!!! Overpriced. Dishonest to a point bordering on fraudulent. Incompetent. We hired the company to "open our pool".....$1000 bucks (which is ridiculous)....and they leave a note that says: "Will have to come back to finish the vac, backwash, and balance the chemicals *Pool was a bit murky, so we left the system running 25/ in service until we return" Im not sure, but sounds to me as though they didn't finish the job and they are coming back, right? NO!!!!!! I called to ask when and they said they would send someone out for and additional $500 bucks...and stupid me, I agree!!!!! because Im the type of sucker that a business like this relies on taking advantage of. So thats the end, right? NO!!!!!!! They don't show up and when I call again, its my fault!!! So now we are two weeks and about $1500 bucks into getting this pool open and still no end in sight. But is that the end? NO!!!!!!! We were charged nearly $1000 bucks to replace 15 small tiles!!! Why? IDK....perhaps they flew artisans in from Italy. $2500 bucks....15 small tiles.....and a bowl of water I can not swim in.....do yourself a favor.....find someone that has some pride in their business, some sense of value for the customer, and frankly someone that will be around next year.......because these guys will go under and deserve it. AND SHAME ON YELP FOR MAKING ME GIVE AT LEAST 1 STAR!!!!

My ~45 year-old in-ground vinyl pool finally succumbed to all it's electrical, plumbing, equipment,…read morecoping and deck problems just before COVID started. We spent over a year trying to find a fair priced, communicative, and quality contractor who was even available to do the renovation work. We had ridiculously high quotes, quotes not itemized, blatant gouging, and folks who would not even return phone calls. Then we found Brian and Northstar Pools. From the first moments, I knew this was not your average NJ contractor. He was extremely polite, knowledgeable, humble - and clearly held to their mantra of providing only caring and customer-focused service - but he really knows his stuff on top of that! His prices were fair and enumerated in detail, so I knew exactly what I was getting. But it took a couple of months while I did more research - and during that time he was ever so patient, answered all my questions, and helped me arrive at a plan that worked. Once work started, he and his crew worked very hard and efficiently to tackle this beast of a project. As I was juggling the logistics of the other related landscaping and electrical work (and not to mention the weather), Brian was super accommodating and patient in coordinating all the work with me. When the inevitable need for plan changes occurred - Brian took everything in stride to make sure I was satisfied. The DIYer and engineer in me forced me to ask a LOT of questions as work progressed (and I mean a LOT). Brian answered every single one of them patiently and professionally - even the stupid ones. His craftsmanship and attention to detail were clearly evident. He even crawled ten feet under the new liner he just installed to remove a few pebbles that had found their way underneath - on a nice hot August day no less. Thank-you Brian and your great team for the work you did - and the manner in which you performed it. We are so blessed that we found you.