Had a fantastic experience at Twin Village Music! I'm relearning an instrument and didn't want to…read morefeel dumb because I haven't played in 20 years. The staff at this store, especially Ken, made me feel right at home. He recommended exactly what I needed to get going. I saved some money because of the recommendations and felt super confident in my purchase of some supplies and a book. I've been able to play clarinet again and really enjoy it already. I'll be back!

Twin Village Music is a great music store. They have highly qualified employees to help with all…read moreyour musical needs. If you're looking for an item and they don't have it, they will source it for you. They repair all kinds of instruments. The technicians available to repair your instrument are very good. I've taken my flute many times and I am never worried - I've never had a problem and the repairs have been perfect. They have a great selection of accessories and also provide lessons for a variety of instruments.

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

It's a real, old school music store. Lessons and rentals seem fairly priced. The owner and his wife…read morerun the business there for the past 30 years.

Had a small repair. Figured I'd have to leave it, but it was fixed immediately, and at a very…read morereasonable price. Great place to do business!

The storefront is closed and is for lease. My husband bought a used trumpet and brought it there to…read morebe repaired. Guess we lost his trumpet

Holly is a wonderful ambassador for local school music programs and private music studios. She…read morestocks a great collection of music books and supplies. Her instrument repairs are professional and priced fairly.

these guys saved the day after i was scammed by some other movers. came the same day and did…read morefantastic work. very on time as well. im eternally grateful they were able to schedule me in on such short notice!!

I reached out to a handful of providers before deciding to go with Truck and a Trailer Moving. The…read morecompany responded quickly to my request and offered a lower price point than every other company I spoke with. I was given a 2-hour arrival window for the move day and they called me ahead of time to let me know when they were on the way. The whole team worked hard and took great care with my belongings as they loaded them into the truck and transported them to my new home. They even fished quicker than the initial quote. While I'm hoping to never move again, I would hire them again if I needed to.

DO NOT COME HERE IT'S A SCAM I returned my instrument in…read moreFebruary 2023. This place continuously still charges me every month. I took it up with their customer care through music and arts. They said it was no longer going to happen that my account was closed yet. I still keep getting them to take out money from my account. This place is a scam. Do not come here. I now have to go to the bank to get this issue fixed and then change my bank card information so this place can't continuously steal money from me. Do not come here waste severe time waste of your money. They barely call you back when you leave them. Multiple voicemails and emails. It's now May 15th, and my account was again charged today!

Pete is the man! Years of knowledge and experience with all the instructors. A great , more…read moreintimate setting to learn in! Highly recommend lessons here for beginners to advanced!!!

Rebecca was in and out, very professional and had me in tune and ready to play. After 20+ years of…read moresitting between moves, my upright sounds brand new!

We wanted to get our daughter's piano tuned before she came home for Christmas. Our last tuner had…read moreretired, so I tried Rebecca. Rebecca is on maternity leave, Sabrina filled in for her. In short, Sabrina was great: pleasant, careful, capable, efficient, reasonably priced, and communicative about future maintenance needs. I saved her number for next time (and for when it time for repairs).

Tom Miller and his crew have moved the "Pianos in Public Buffalo" pianos. They know what they're…read moredoing when it comes to moving pianos. He also can repair and tune pianos.

Mr. Miller did an excellent job tuning my grand piano. He also adjusted the pedal mechanism that…read morewasn't functioning properly due to moving the piano from Texas to New York. There was no extra charge for the pedal adjustment. And he also provided a pin for the music holder that was missing due to the moving. I highly recommend him because he is very knowledgeable and caring.