We recently had our 90-year old baby grand piano restored and refurbished by Joe and his team, and…read morethey did an incredible job! It was in decent condition originally, but needed total refinishing on the outside and a good chunk of work on the inside. Joe and his team coordinated moving it across states and did a phenomenal job restoring this family heirloom. We couldn't be more happy with how it turned out and would recommend Illos Piano to anyone that asks!

This review is only for Illos' piano moving service--I'm sure that they do other things well, but…read morecan't speak to that. I had been looking for months to find a pump organ in Buffalo and when I did needed someone to pick it up and take it to my apartment in North Park. Illos took all my info by phone (type and size of instrument, stairs, entrances, etc.) and then gave me a quote that was a hundred bucks cheaper than anyone else I spoke with. Come moving day, they were at the pickup location right at the beginning of the scheduled window, had it loaded up before I even realized they were there, glued some damage that they hadn't caused in order to stabilize a part, and then met me back at my apartment. There, they assessed the three possible ways in, got the organ up a half flight of stairs without having to take the railing off, loaded her onto a dolly, and had her where I wanted within minutes. I am so glad that I paid pros instead of trying to move a heavy, fragile, 140-year-old musical instrument myself. Booking, communication, and service were all excellent. And I got this.

Tom Miller and his crew have moved the "Pianos in Public Buffalo" pianos. They know what they're…read moredoing when it comes to moving pianos. He also can repair and tune pianos.

Mr. Miller did an excellent job tuning my grand piano. He also adjusted the pedal mechanism that…read morewasn't functioning properly due to moving the piano from Texas to New York. There was no extra charge for the pedal adjustment. And he also provided a pin for the music holder that was missing due to the moving. I highly recommend him because he is very knowledgeable and caring.

Jason and his staff are incredible! Put my mind at ease as well as the stress involved with moving…read more He has built himself a very great reliable Dependable business. Very affordable prices fully insured no hidden prices he and his staff were very professional and courteous. Very prompt treated my items with Professional Care and respect. I would definitely recommend these gentlemen to totally take the anxiety and stress involved in moving you will not be disappointed. they will put you at ease as well is your precious household items. Call and ask for Jason I cannot say enough great things about his company.

Excellent, prompt, and attentive service, fantastic overall experience…read more I had an excellent experience with B&F. Their movers (the owner and his son) arrived on time and came fully prepared with furniture pads and the necessary tools to transport all my furniture (even being prepared and easily able to transport an oversized couch down over an exterior balcony when it would not fit through the stairs)! They were courteous and clearly experienced and took time to ensure none of my belongings were damaged during the move and that they were securely packed in their truck for transport. For some of my items that needed to be placed into storage, they helped me organize everything "Tetris" style to the point where I was able to use a smaller storage unit than originally expected. The savings from using a smaller unit alone will likely pay for the entire cost of using movers over the next few months! All in all, I was extremely impressed with my experience with B&F and look forward to using them for my next move (whenever that may be).

I have been purchasing from Thorold Music since they have been in their current location.They have…read moreprovided excellent, experienced help with sound systems, keyboards, portable amps and guitars and accessories. It seems like there isn't anything they don't know! You will not be disappointed!!!

I'm a long-time professional lead guitarist-vocalist who played full-time in the 70's and early…read more80's, ending up in Toronto working through agents. As a non-smoker, non-drinker, I remember those decades, and what a music store meant for musicians. I became good friends with Al, the father and original owner of Thorold Music. It's not the same today, technology and the economy taking society away from live bands, but I see Thorold Music as finding a nice balance to keep the love alive, enough to make me leave my home town of Welland to make it there. I also respect Leo, one of Als' sons who manages the store, as a keyboard player, and every employee there has shown a mature and talented ability on guitar. I wouldn't necessarily say "Woohoo! As good as it gets!", because when I'm not there the light of Jimi Hendrix, who I saw in Toronto, doesn't shine as bright... and... sometimes it takes a lefty to show you the left-handed world. The new millennium is in my brain, lately these signals, they don't feel the same. It's not very funny, the music that people want to buy, 'scuse me, while I diss these skies. Thank you again, Leo, Conrad and staff at Thorold Music, for your kind and generous treatment. as always, John Watt

It has taken me much to long to get this review done! Had Carl come to look at a 1926 player piano…read morethat we inherited. Not good news! It was badly out of tune because of a major issue with the straps that control all the hammers for the 88 keys had rotted and fallen off! There was also a crack 8n 5he sound board. The major components of the player part were in really good condition. We decided that the piano held many cherished family memories and proceeded with the repairs. It took several long 8 hour sessions along with our assistance for the job to be completed. The entire piano was taken apart to access the hammers and sound board. We left plenty of time between sessions for us to refinish all the wood while it was apart. We could not be happier with the finished results! It sounds awesome thanks to Carl and looks good too after all our hard work refinishing along with tips from Carl. He has been back twice to tune and we will hav3 him back yearly to keep the piano in shape. I highly recommend Carl for tuning, repairs and he also gives music lessons. Not only does he provide awesome service but he is a very remarkable person!

Wow. Just, wow. I have owned an 1897 Bush and Gerts Cabinet Grand Piano for 14 years or so. I had…read morenever had it worked on. Carl put 4 hours of love into her. And, wow! Speechless. I haven't had a piano until yesterday. Thank you, Carl. You are an artisan and a gentleman. She sounds celestial.

i absolutely love this place!!! I've been taking voice lessons with Zach Carr for about 5 years. He…read morehas definitely taught me everything I needed to learn And more he took me from my classical training to a more temporary Christian voice! thank you Zach, Cathy, and the entire Matt's team! Gary Marinellij

Matt's has spent decades as one of the most reputable purveyors of musical instrument sales,…read morerentals, accessories and most notably, lessons. While I've known of this store and the Piorkowskis for some time, it's only within the last year that I've become a customer. Both of my daughters have begun lessons here, on piano and guitar. The staff is extremely accommodating, matching the student with the most suitable instructor. They will ask if you're serious about formal training, or would rather take a more casual approach. They will also work with you to accommodate your scheduling needs. The current rate is $16 per half hour, which is very reasonable. Payment is due at each lesson. If you have to cancel and can give at least 24 hours, you won't be charged, and you'll be offered a makeup date if you'd like one. The joint is always jumping - there will likely be at least a dozen students across two floors. It can get cacophonous in the waiting room, but the energy level is inspiring. I might just take up some lessons for myself.

I have brought in three high value guitars to sell as I'm downsizing and the rude staff said they…read morecan't take it. my guitars are professionally set up and your "expert" said it needs a setup. Maybe hire staff who know what they are doing.

Great Products, but if I had other options, I would choose to shop elsewhere. The staff comes…read moreacross as very impersonal, and you can sense it as soon as walk in the door. After 45 days don't expect them to stand behind there products or help you with manufacturing warrantees, unless at the time of purchase your willing to pay an additional 30% percent for extended store warranties.