Bought two guitars at the shop and had an older guitar repaired. Awesome selection and service!…read moreGreat guitar lessons too! Strongly recommend!

Awesome service. Great products…read more I have taken lessons from the owner, Vince, for years. I could not rate this place any higher. It has that old-school store vibe, but all the latest and greatest in everything. So much better than buying from a corporation and not seeing where your money goes. Prices are always as low as Musician's Friend or any online retailer. Great selection of used gear in the back room. Service is great because all the employees are actual musicians and not college kids looking for part time jobs like the competition has. Keep the locally owned dream alive! You will love the service and the products. It seems like just a matter of time before Vince sells a guitar to some kid that goes off and puts Buffalo back on the musical map!

Wow what a great experience. I met with Chris Williams to purchase some new PA's. I have been in…read morethe music business for 30 years so I know what I'm after, but Chris helped me in ways I didn't know possible and information that I thought I knew but didn't . He was very informative and courteous listening to my needs and steering me in the right direction. This purchase was made so easy and effortless . If you're looking for any type music equipment see Chris Williams at Guitar Center and ask for him by name you will be happy you did!

Lots of guitars to look at. My son loves playing different models. The staff is friendly and…read morewilling to help.

It's a real, old school music store. Lessons and rentals seem fairly priced. The owner and his wife…read morerun the business there for the past 30 years.

Had a small repair. Figured I'd have to leave it, but it was fixed immediately, and at a very…read morereasonable price. Great place to do business!

Absolutely wonderful. Impeccable workmanship, friendly and professional. Reasonable pricing and…read morehands down the best in the area!

They did a great job on setting up my guitar. He adjusted the truss rod and other things.read more

i absolutely love this place!!! I've been taking voice lessons with Zach Carr for about 5 years. He…read morehas definitely taught me everything I needed to learn And more he took me from my classical training to a more temporary Christian voice! thank you Zach, Cathy, and the entire Matt's team! Gary Marinellij

Matt's has spent decades as one of the most reputable purveyors of musical instrument sales,…read morerentals, accessories and most notably, lessons. While I've known of this store and the Piorkowskis for some time, it's only within the last year that I've become a customer. Both of my daughters have begun lessons here, on piano and guitar. The staff is extremely accommodating, matching the student with the most suitable instructor. They will ask if you're serious about formal training, or would rather take a more casual approach. They will also work with you to accommodate your scheduling needs. The current rate is $16 per half hour, which is very reasonable. Payment is due at each lesson. If you have to cancel and can give at least 24 hours, you won't be charged, and you'll be offered a makeup date if you'd like one. The joint is always jumping - there will likely be at least a dozen students across two floors. It can get cacophonous in the waiting room, but the energy level is inspiring. I might just take up some lessons for myself.

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

I take guitar lessons at Planet Music and I couldn't be happier with the place. Everyone's friendly…read moreand experienced with music and the café next door has great food and great live music. I take guitar lessons with Drew who is an amazing guitarist and an even better teacher. He helps me figure out exactly what I need and want to work on and makes learning it fun and interesting. Drew really helped me find my passion for music and guitar and thanks to him, it will certainly be a life long hobby of mine.

From the owner: We offer Private music instruction from some of the areas top teachers. Our teachers not only have…read moreextensive training and degrees from leading conservatories but are also active musicians in the music scene. Lessons in guitar, bass, keyboards/piano, drums and more Let us help bring out the music thats in You!

Alder Creek Music is my recommendation to you if you or someone you love has a band instrument in…read moreneed of repair. The owners are expert musicians and craftspeople that will have your instrument adjusted and in tip-top shape in a reasonable time at a reasonable cost. Alder Creek also sells and rents instruments. You can't go wrong - these folks will stand behind what they sell, and provide the knowledge and support you'll need.

I force myself to round up to a Star after the poor service and scolding I just had with the female…read moreclerk at Alder Creek. This isn't the first time I've left there wondering what has happened in her life to make her so miserable? I took a rental in to be looked at because one of a key's wasn't closing. As I was inquiring about the issue I started to sense an attitude from the female clerk. Maybe I as a customer gave up those rights of inquiry when i signed the rental agreement (?). So, I with a little annoyed inflection in return inquired about her unnecessary attitude. Her loud and scolding retort informed me it was because she was out at the counter while 'he' (the owner) was in the back eating dinner and that this was the second instrument that I've brought back for repairs due to dropped damage! And that I was given a big break on the last repair! So my loud and excited reply was to apologize for stopping in during normal business (and apparently) dinner hours. I also apologized because I didn't realize and show my appreciation for the "big break" I got on the last repair! I also apologized and was very sorry that I rented many instruments from them over the course of years for our daughter and son... and that I would be sure to inform others of my unpleasant experience. Customer service - and honestly human decency - is just severely lacking. Our son won't even go in there to purchase reeds or other supplies anymore because this lady has been so miserable when we've stopped in the past. Perhaps this damage was our fault - perhaps not, however, does understanding the depth of the repair and the cost seem an unreasonable request? We've spent so much money there through the years, it's unreal how we've been treated when we came in for a repair request. The owner did come out to address the situation and although we've found him to be decent in the past, he didn't apologize for the terrible treatment by his female clerk...and that is failing at Customer Service 101.