I had been searching for a local dentist since relocating to Palm Beach. I found Care Dental right…read morehere on yelp. Booking the appointment was easy and I didn't have to wait weeks out for an appointment which was a plus since I was due for a cleaning. From Linda at the front desk to the hygienist to the dental assistants, the experience is more than pleasurable. Typically these days, staff can sometimes act as if they're doing you a favor by serving you but not here. One can tell that the staff is genuinely happy to have you there and also love their job which is always a plus. So after my cleaning Dr. Sutton came in to greet/meet me, checked to make sure I received a thorough cleaning and also did a new patient assessment. When he walked in I was like whoa! Can we just pause to acknowledge how beautiful he is?! Aside from that, he was very very gentle, super friendly, and very interactive. Not to mention super hilarious. He constantly informed me on what he would be doing, what he saw, any concerns, and complimented wherever applicable. He recommended a follow up which I went back for and let me tell you, you would not want a better dentist. As I said, you always know what he'll do next before he does it, any feeling or pain to expect and how much longer the procedure will take. You won't feel like a patient on a surgery table being worked on like meat, and I wasn't a drooling slob during any of the procedures. The interaction provided the assurance/reassurance you need as he makes progress. Im always so thankful to find a great healthcare provider, especially one that makes you feel like you're truly the focus of the care being received, rather than just another number. I look forward to seeing him and the staff every 6 months for my cleaning. Will totally recommend to anyone looking for a dentist. Even if you already have one, I'd even suggest switching.

I have been going here for years. I love the quality of care. The dentist cares. The Dr. is clearly…read morenot in it for just the money. He is always kind and has gone out of his way to help me. They have a wonderful young lady taking care of the front desk. She is on top of everything and is very professional. The office is clean. They have started doing a follow up call the next day to make sure the procedures went well. That is another way that keeps this office separating themselves from the rest of the offices. There are many choices in dental offices in this area, but this one is really running smoothly and truly care.

This is the best dental group in Palm Beach County. Everyone does their best to make you feel…read morecomfortable. Each is superior in their field. If you don't need a procedure they will not push you to get it. My ride didn't show up and several of the staff offered to drive me home! Palms Dental is everything you want.

I am a new patient to Dr Kyle Kromrey and he is fabulous. He explains each process step by step!…read more Very compassionate and caring with patients. I am a big baby when it comes to the dentist and he makes every visit a joy! Haven't said that in many many years!! Thank you for being you, Dr. Kromrey! Professional and knowledgeable! Now let's move on to the hygienist, Karla! What a gem! Karla is kinda and considerate and funny!! Richard was helping Dr. Kromrey with my crown today. He is there as a potential new hire to the staff at Palms Dental. I was asked my opinion of him as a new staff member. I was very impressed by Dr. Kromrey that he values the opinions of a patient. Even as new as I am! And once again, Richard is a great person who will be a wonderful asset. It is that gentle hand! There is one other girl that helped a few weeks ago, with my root canal. Both Dr and assistant were outstanding! I did not feel a thing!! And last but never least is the office staff. Always a smiling face to greet you and a cheerful smile when you leave. They will take excellent care of you. I also have to comment on timeliness! I don't care what time my appt is, I am always taken back and procedure begins within 5 minutes after I enter the office. That is such a fabulous plus for a person that is working and running to dental appts on her lunch hour! :) Hats off to the entire office at Palms Dental Care!! See you in two weeks! Annette

I thought he was a great dentist till I saw a new one that had a lot of concerns, first off Dr…read moreCrane pulled a wisdom tooth out and a month later the molar he used as leverage broke, by this point I no longer had insurance so nothing could be done. Last month I went to a new dentist and he wants to pull my tooth out that Dr Crane did a root canal and a cap on. I've only had this cap for 5 years! I floss and brush daily; shouldn't the cap last a lot longer? New dentist says it was put on incorrectly and the tooth underneath was left decaying and there was no chance in saving it. I signed papers when I went to Dr Crane so I can't even do anything about this (basically) malpractice.

I went for a cleaning and xrays. The lady who cleaned my teeth was fine and Dr. Crane came in and…read morewas very nice. The reason I would never go back here is because of the receptionist Mary. I have never experienced someone ruder to deal with on the phone and in person. When I asked for my dental records she had the nerve to ask me what the price is that she gave me because she gives different prices to different people. I have read other reviews about this place and multiple included how nasty her demeanor is. Sorry but you have lost my business mostly because I would never like to deal with her again

I was recommended by my friend. I'm glad he did. I went in for a cleaning and xrays. Haven't…read morebeen to dentist for 3 years. (co vid). Matthew was my technician. He was very professional, and I was explained to about the issues I have. I set up a follow up appt. and left very satisfied with my care. The office is modern and clean. The staff was friendly and knowledgeable. Mary from West Palm Beach

I called to schedule an appointment for a routine cleaning. Initially it was slightly off putting…read morebecause I had to schedule the appointment with an AI machine. Also be prepared to be asked for your insurance at every turn and take photos for them lol. I had to give it to the AI machine, upload it to there site on two different areas. When I came into the office, two different receptionists asked for the insurance. Honestly it was slightly annoying and made them appear unorganized. I have an extremely popular insurance carrier so I can't find a way to understand why they were forgetting. However, I understood they were trying to make sure the paperwork was completed. One of the receptionist that reschedules your appointment did not fit the brand of everyone else who worked there. She was slightly rude and discussing people's personal business in the office. I came in for my appointment at 2pm and the wait time was almost nonexistent. I only waited for about 4 minutes before they took me to the back to do ex rays. My experience with the actual dentist was extremely pleasant and he explained everything going on with my teeth in a way I could easily comprehend. He was also very warm and welcomed any questions I had. The hygienist who did my cleaning was sooo gentle and the best experience I've ever had. However, afterwards the reception staff was a nightmare. I had to be a constant mediator between them and the insurance company. After months of back and forth they received their payment from the insurance for the cleaning but it was such a hassle I've never encountered. Such a shame to walk away from them but I don't have 3 months after I get my cleaning to instruct them on how to deal with insurance companies. I'm still not sure about the real issue of why I had to heavily get involved but nonetheless I've decided to just make the long drive to my old dentist office for my cleaning. I might try them again if I walk by and the front staff is different lol just being honest. The dentists are top tier. I recommend if you don't mind the front desk staff

I've been a patient here about 10 years, maybe a little less. All was great. There at the end when…read moreI said I had to find a dentist out West, closer to me it changed. I received a bill and as always I just paid the bill. I called my insurance company to question why a cleaning was so high. They were never billed for the service. At the very least the practice should have knocked it down to the insurance negotiated price. When I called the office they had billed old insurance and never billed my new insurance and then refused to work with me on getting in covered by the new insurance. So sad. R J

Dr.Amy is no longer here. Dr.Anna is no longer here at this time- she may or may not be returning…read more Dr.Peter is no longer here. This office is currently falling apart. Their receptionist is rude, hostile and inexperienced- and doesn't check to see what's covered with your insurance. They currently do not have a dentist in this office. The hygienist is wonderful however she can't run the practice unfortunately. I would not recommend this practice.

Very Warm and Comfy environment. Staff are always very pleasant and personable. No long wait…read more Clinician is very knowledgeable, kind,caring and compassionate.

Both the Dr. and her staff are excellent, friendly, and the treatment of each one of them is…read moreimpeccable. The doctor listens to you and explains everything step by step, she doesn't let you leave until she is sure that you don't have any questions. I recommend it 100% and with closed eyes

Wasted my time. Dentist on duty has no idea what to do when…read moreI appear with pain and a broken tooth. After putting me through 5 ex rays and a mri twice..he said he cannot see my tooth..I went in pain.they billed my insurance and did nothing!! I am still in pain.

Everyone was so wonderful Dorothy is caring and just amazing. Dr H was so wonderful and gentle made…read moreme feel so safe

Any one who writes a bad review has not gotten past the front desk! After a stroke I have seen 3…read moreother neuro docs and Dr. B is BY FAR the BEST! Learned so much talking to her for 30 minutes vs all the rest! GREAT experience!

Dr. Buczyner is amazing! She's nice, knowledgeable, and willing to work with you. She's recommended…read moreother doctors for me to see who I love as well. I wanted to change my migraine medicine and she worked with me until we found something that worked.