Was just starting the shopping process and Lorie was so helpful. the install crew of Caine and…read moreKirk were amazing. GREAT place to shop and they do repair services! go find that at Home Depot......

From the owner: Since 1977 Carl’s Appliance has been family owned and operated. Carl has focused on building his…read morebusiness for the community. Taking care of his customers not only through the buying experience with his no pressure Sales Representatives but, also providing a Professional Installation Crew to install your investment. Carl takes great pride in his quality appliance repair service with Factory Certified Service Technicians. For all the DIY customers out there contact our parts department for all your appliance repair parts needs. Carl’s Appliance is a local small business that is here for you! Being a member of the “BrandSource Buying Group” we can offer competitive prices on high quality brands featuring Speed Queen, Kitchen Aid, Whirlpool, Maytag, Amana, Frigidaire, Frigidaire Gallery, Frigidaire Professional, Sharp, Broan, LG, Bosch, Thor and more. Carl’s Appliance was voted “Michigan BrandSource Dealer of The Year” and “The Best Place to Buy Appliances in Genesee, Lapeer, and Northern Oakland Counties” by The Flint Journal Survey!!

Anthony came out to look at a washer that wasn't draining. He checked the pump and the board and…read moreit was the board. He told me the price to replace the board and then showed me other issues that were likely to come up with the machine. He said all things considered, he recommended a new machine. What an honest and well spoken gentleman! I highly recommend Anthony for any appliance repairs and will definitely call him in the future if needed.

Anthony came becuase I thought there was a serious problem with my LG washing machine. After not…read moreusing it for several months I forgot what all the button are for. He could have pretended to fix it and even charged me for parts. Insead, he explained and reminded me of how to use it. I think he is a wonderful very honest man! I highly recomend him!!

Not a review but to let anyone calling that the phone number listed is incorrect. 810 922-2109 is…read morecorrect. Someone turned the 0 and 1 around. Did call, talked to owner Shane and made him aware of the issue.

From the owner: Servicing All Makes & Models! Call Today And Get 10% Off.read more

Easy to get an appointment. The technicians were friendly and knowledgeable. I would use them…read moreagain. Replaced the gasket in my refrigerator.

I had used JD's service at least two times in the past and his service was fast, reliable and…read morepriced accordingly. I recently tried to replace my water inlet valve on my washing machine, (just trying to save $$),needless to say I had no luck reassembling the machine. I called JD, explained my issue and was promptly told that he was not going to touch my machine, he said it was an insult to his work that I didn't contact him first before attempting to fix it myself, I explained that I didn't mean to insult his business but was only trying to save money. I made a mistake and I was very willing to pay him whatever the cost would be. Needless to say I threw away his business card that I've had attached to my fridge for a long time. I feel terrible about his response to my request for service.

Prompt, neat and knowledgeable. Walked me through the issues with my Whirlpool dishwasher and…read moresuggested I plead my case to the factory. They are sending out a rep. After only 22 months in service don't know if I would recommend Whirlpool but I sure would Andy!

Andy is wonderful we had 2 burners out on our Bosch stove and he came out immediately and fixed it…read morebetter than new!!! Other appliance repair company we have used in the past have never been successful it cost more to fix than the appliance is worth or they can't get the parts!!! I so recommend Andy!!

I had the opportunity to speak with Carl directly while shopping for a new washer. He walked me…read morethrough the options and all the pricing and installation costs. I bought a Whirlpool washer and it was delivered and installed promptly. Carl thanked me personally and said the purchase supports the livelihood of his team and he considers them family. The process was great, the product is just what I need, and I could feel that I really mattered as a customer to this business. Highly recommend.

"shop else where" after the purchase, we identified that the…read moreinstall crew did not complete their job properly. this required a call back from the service tec who did the minimum so he could leave. after I got a chance to call back for a revisit. the owner made a unwelcome surprise visit where he admitted the draws were not working properly and needed help. he then proceeded to inform me he will do nothing about it and will not stand behind the workmanship of his staff. I would shop else where if you want a company to stand behknd their work and products.

Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

He hung up on me when I didn't know the model and again when I called him back with it. Look if…read moreyou don't want to work today that's fine but don't be rude.

Very disappointed! I usually do not call for repairs but my refrigerator stopped working and…read moremanufacture service was 3 weeks away. I called A1 and told him exactly what was going on. He came out same day , this was the only postive thing about the experience. They took the back off the fridge and told me exactly what I told them on the phone and asked for my paperwork for the warranty that they didn't honor (I was aware of) but it's 90 degrees out and I have no fridge. So they came to my house to do absolutely nothing but stand and talk about how he can send me someone to fix my problem for more than my refrigerator cost brand new. Not only was it a waste of my time he wouldn't shut up and leave my house after taking my money for doing absolutely nothing but telling me what I already told him when I called. Never again. Beware of this scam artist.

Nice, knowledgeable man! Prompt service. Fixed dishwasher. Fair price! Fixed in under an hour.read more

After having my dishwasher sit in the corner for about 1 year, we decided to call another company…read moreto look at it. Since Daniel had no answer to what the exact culprit was. Called Kersley Appliances here and within 30 mins he precisely detected what the culprit was. Daniel said it was something else (the motor) which would cost $400 +, well it was a $100 part. Daniel charged for a service call and did not resolve or provide any resolution for the dishwasher, $35 down the drain. He fixed it and it works like a charm. Will use Kersley Appliance again!