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    Jeeves Florida Rentals

    1.4 (80 reviews)
    Open 8:00 am - 10:00 pm
    Updated 2 months ago

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    Filthy outdoor kitchen
    Sarah K.

    We recently rented a 8 bedroom home that was maintained by Jeeves Florida Rental (Encore Resort 372 - rented through Top Villas). Upon arrival it was evident the house has not been cleaned - the floors were sticky, kitchen counters were grimy, and the garbage can was filthy with crusted on grime. Additionally, the furniture (couches and chairs) were stained. There were bugs (ants) all over the house and small roaches were found too. The house has an outdoor kitchen, this was filthy as well - grill with caked on food and the sink was full of bugs and caked on dirt. The house has not been maintained well at all. In order to turn on lamps, they has to be plugged into wall (no on / off switch). Curtains rods were falling off the wall, remote controls for TVs missing and TV's did not work. One TV actually would did not work due to the Direct TV bill not being paid. Upon arrival, I called to report concerns - the only thing addressed was an additional remote control provided and curtain rod was repaired. No other follow-up to concerns that were brought up.

    there's only one noticeable towel thats should be replaced. Others need to be washed, but cleaning team wanted new towels! Not on my dime!

    If you are an African American family, do not book with these racist people! my family spent a great amount of money on a beautiful home & was discriminated against upon checking out. We were billed over $600 for bath towels! If you don't want a black family using your towels & sheets, make that known in your mission statement! The cleaning team was not able to clean the linen LOL. If you choose to book with this company, I hope they clean enough to your standard because apparently, the cleaning company doesn't do their job. We were told in an email that because the company employs "black people", they cant be racist (per the manager). Like what company says these things. We were not able to watch any of the tvs in the home & no one ever came out to check. The pool was also filthy, as we werent even able to swim. We have stayed in reunion, plenty of times. I recommend booking directly through the resort because the homes are actually beautiful. Shame on this company for their fraud! Show us the stains??! you sent us pictures of clean towels!! Show us the $600 stains!!

    Orange Cheeto stain on sheets with someone's hair

    Never in my life have I encountered such a horrible rental. Beware if you are renting 265 Auburn Ave, Kissimmee FL rental (it is listed both on Jeeves website and as a Marriott Homes & Villa rental, which we rented through unfortunately unknowing it was outsourced to a 3rd party). From the moment we stepped in this house it was a nightmare and honestly the most dirty place I have seen in years. Checking in at 4pm to the house, we sat outside the rental as two cleaning attendants struggled to finish well past check-in time (never a good sign). Upon walking in, the space was clearly either super dirty from the previous guests or just rushed with no care about actually having it cleaned. One of the beds contained an orange stain on the sheets (clearly not washed from the last guest as their hair was all over the sheets as well). Kitchen counter had old food stuck to it and the floors and carpet were filthy with leftover popcorn and debris. Step on main staircase was held together with duck tape (no joke). Debris and stains left all over couches and dining table seats. When we attempted to pull the vacuum out (not something we should have had to use), it became obvious that it was broken (and judging how dirty the place was, cleaners had been using a broken vacuum for months). We called Jeeves Rentals at 4:30pm that same day to request someone come back to change our dirty linens and clean more. Had to follow up again to actually get someone out by 5:30pm. The sheets were replaced and we showed them that they had been using a broken vaccuum. Cleaner said they would send someone the next day with a new vacuum to clean. What ended happening the next day however was they dropped off a new vacuum (in a box, unassembled) and left. Clearly meaning for us to do the work. We assembled the vacuum with a spoon (no joke, as it requires a screwdriver), bought cleaning supplies and cleaned the house. It took three hours and the dirty and hair and grime we picked up shows this had not been cleaned in months. The floors came back black on the mopping, the vaccum was almost full after just 1 pass on the floors and on the couch and ottoman had toenail clippings on them. The next day it got worse. After eating dinner one night and heading to bed, we happened upon the largest cockroaches ever, who ran under the oven. Over the next few days we saw their offspring frequently and would have to keep the lights to avoid them coming out. Throughout the house we found cockroaches in the bedrooms and bathrooms as well. On our 2nd to last night a heavy rain storm came, showing 2 old leaks in the ceiling; causing rain to drip onto the carpet. These leaks were not new however as their drip locations showed old water stains from previous leaks. Multiple attempts to have a manager call me back have been ignored. We reached out to Marriott (who would only email as they have no phone number for their rental program). We are still waiting for compensation back from them (though they have responded, unlike Jeeves). Do not book here. Save yourself a headache and money.

    Broken Spindles on Staircase

    Do not book through Jeeves - this place is an absolute joke! We paid over $5000 for the week for one of their homes and we were treated like garbage even before check in. We get a text message telling us we can check in at 4:00 pm. We had arrived the night before and stayed in a hotel because we had a 14 hour drive. So that morning we all ate breakfast, walked around some outlet malls and then around 2:30 decided to head to Walmart for our food for the week, mind you there were almost 20 of us and we had 5 cars full of people. We had over $1000 worth of groceries between the 5 families. At about 3:30-3:45 I received a call from Jeeves stating our home wasn't ready yet due to a late checkout and we couldn't check in until 6:00 pm. I'm in line with frozen items checking out at this point so I advised the woman to figure it out and we were on our way. Even if they were cleaning when we arrived we at least needed to put our food away. I never heard back. We left Walmart around 4:15 and I called Jeeves back and they stated the home was done and we could go in. I'm not sure how it went from 6:00 pm to being done but hey I took it at that moment because we had all that food. The home didn't look bad which is why I gave them 2 stars but the rest of what transpired and their customer service is why! So we paid extra for a grill. The first night we fired the grill up and one of the burners didn't work. We texted the company and they assured us we would get a new grill the next day...we never got a new grill...the entire week, no one ever brought a new grill! That first night we also decided (the adults) to take a nice relaxing dip in the hot tub...well that didn't happen. The hot tub was colder than the pool water. I immediately texted them and they advised us the pool and hot tub are on the same heating element and in order to have a hot tub you also had to pay for pool heat. Now mind you, it's the middle of July and it's over 100 degrees in Florida, the pool felt like bath water, why heat it up? How refreshing would that have been to get in a cold pool at the end of a hot day?? It made no sense and I was so irritated, they refused to come turn the heat on in the hot tub even though it was not advertised we'd need pool heat to turn hot tub heat on. So no one touched the hot tub the entire time!! They asked me if I wanted to pay half off, it was $40 per day for pool heat (ridiculous) and told me I could pay $20 per day, I refuse to pay for an amenity that you should already be providing - what a joke! To top it off the shower in one of the main bedrooms had a drainage top on it that when you took a shower it popped off. The drainage top was in the middle of the shower right where the water hit (makes no sense) so you're standing on top of this thing while showering and it pops up so much that it's definitely a fall hazard, I slipped several times. It pops all the way off and I finally got a look at what was under there one day and it was filthy under the drain. There was MOLD in the showers also. The spindles on the staircase were coming off so if you grabbed one you could have broken through it. The fridge didn't get that cold! There was also no where near enough pots and pans to cook for as many people as this house held. They had one big pot and one big frying pan for almost 20 people. It was impossible to cook, the grill they gave us was tiny and again the burners didn't all work so this made it so hard for us to cook for our large group! The speakers in the theater room are completely messed up, there was stains on the towels and sheets, the whole place was ridiculous! I will NEVER EVER rent from Jeeves again!

    carpets and rugs worn and dirty.  Within minutes all our feet were black with dirt from the floor.

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    Rundown and dirty, don't stay here. Carpets are so old they are falling apart. Old smelly beds, broken washer/dryer.

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    We called Jeeves and they sent over the nicest maintenance guy.

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    Emerald Island Resort - Stitch magic  (interior)

    Emerald Island Resort

    2.4(55 reviews)
    1.5 mi

    Emarald island resort is a massive resort featuring condos and homes for rent or purchase…read moreconveniently located just a few miles away from the Disney parks. Very large neighborhood that seemed to have as many live in residents as it did tourists like ourselves who was renting a house while in town for our daughters cheer comp and to visit some Disney parks. As you pull into this large gated community you are met with lovely dolphin water fountains and 24/7 on site security. Once you pass through a security you see the fountain which is the center point for a roundabout. The forsr exit leads you into houses the second exit into soem condos and more homes which are further down the road. The 3rd exit will take you into the welcome center. The welcome center is where I assume condo renters check in but it also where you get your badge for the severity gate. In that welcome center is a fitness area, free on site putt putt course, an outdoor swimming pool and access to the first of 3 neighborhood playgrounds. Across the street was a small, simple and nice email as use land resort walking trail. We stayed in a house called stitch magic in the back of the neighborhood a few miles from the welcome center so we didn't spend hardly any time there. Although on one visit we noticed the pool Area had a live dj and a pretty busy tiki bar. The free putt putt course and walking trails were a nice and fun touch. Our house we rented was very large and very clean and well maintained. You walk in and imemditly to the left is one of the queen sized bedrooms. To the right was a bathroom, wall in laundry and entrance to the garage. The garage was turned into a game room and features a ping on my table, dart board and other gaming options. Walking back inside and continuing on to the left Last the first bedroom was a dining area off the kitchen with a large table. Off that room was a full Kitchen and another small dining area and table. If you. I've on past the kitchen you walk into a large open living room With nice couches and a large tv. Off that room was access to the main level master bedroom with a king sized bed and personal bathroom. Also off the living room was a set of stairs that takes you up to 3 more bedrooms and 2 more bathrooms. The bedroll Immediately to the right features two kids beds decked with Pixar deformations. The room next to that was a Disney princess themed room with a queen sized bed. Back out in the hall way the room next to the princess room was another full bathroom. Next to that bathroom was another bedroom with a queen sized bedroom that also boasted its own personal full bathrom. Downstairs off the kitchen dining room And master bedroom you had sliding doors that take you into your own personal covered pool that was a nice size and featured some on site water inflatables. Overall we had an amazing stay here with the house we rented called "Stitch magic". Very large and clean. Very close to the ESPN WideWorld of Sports where my daughter was cheering and very close to Disney parks and all kinds of good dining options. The resort had really cool And nice on site amenities. My older daughters enjoyed walking to the nearby on-site playground as the one here was more secluded and not very busy. So something enjoyable for everyone while boasting good comfort as well.

    8565 La Isla drive, Kissimmee Florida Morning, Dory's…read moreMagic owner Sri Gogineni I checked into this rental property 12-22-21 at 7:00pm. Surprisingly enough I was very disappointed , the house smell like mildew, the carport clearly NOT clean. And one of the sinks in the upstairs bathroom backs up with black particles. The security lock to the pool area is hanging off from the wall. I've added the pictures to this email. I've contact property manager to fix the sink of course I got a voicemail. I had to cover the furniture to sit down because it's NASTY!!!! I was waiting to send response and photos at the end of my stay. However my family and I are disappointed. I'm sure as we continue our week. I will be updating the home website with my pictures and reviews. I would hate for ANYONE else to be in the position. To my surprise I couldn't add my review to their website. And when I checked a few weeks later the owner updated the website site with a great review during the dates that I stayed at the property. False advertising!!!!

    Photos
    Emerald Island Resort - Nature walk trail

    Nature walk trail

    Emerald Island Resort - Nature walk trail

    Nature walk trail

    Emerald Island Resort - Nature walk trail

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    Nature walk trail

    Magic Village Views - Paints on the wall

    Magic Village Views

    2.8(12 reviews)
    0.9 miDisney World, Horizons West / West Orlando

    Thank you so much for welcoming, such a great place to stay with family and friends. Nice place to…read morestay in Orlando , and close to shopping area. This was a two story house with a big and full kitchen area plus outdoor siting with the grill. There is also a bathroom included with every bathroom and even an additional bathroom on the first floor, totaling up to 4.5 bathrooms for us. There was also an included laundry service, pool, tennis court, volleyball court, fitness room, and even a huge life-size chess set. This is a very kid friendly place and would highly recommend staying here! Great restaurant on premises ! American Japa sushi restaurant will surprise you with the best quality, great selection and friendly service. Highly recommend.

    My family of 6 (5 adults and one child) recently stayed here for a week for our Disney vacation. We…read morebooked only about 2 months before our trip and although we usually stay on property at Disney, there was nothing that would work for our family available, so we tried Magic Village Views. We arrived after check in, and were told we were VERY lucky that our house was available and clean. There were several groups waiting to have their houses cleaned before being able to check in. Pros 1. Very spacious - each bedroom has its own bathroom and then there was an additional bathroom off the kitchen 2. Spacious common area and kitchen, as well as outdoor area with a grill 3. Close to Disney parks, especially Animal Kingdom 4. Easy access to Walmart (about 2 minutes away depending on the stop light), Target, or Publix (about 10 minutes away) 5. Washer and dryer in unit 6. Easy parking Cons 1. Carpets were filthy in our condo. Tons of stains and we didn't want to walk around barefoot at all, and all of our socks were filthy after walking around. 2. You basically have to bring everything you need. They start you off with minimal supplies, but we had to buy everything from toilet paper, to paper towels, to laundry detergent and garbage bags. 3. The pool area had very few umbrellas. There were 3 daybeds with canopies, but if you didn't get those, you were in full sun. 4. The kids play room had sporadic hours. You have to go through the little store to have access, and one morning when I went after 9am, no one had opened it up still. I asked the front desk, and she told me it opened at 9am. I informed her it was 9:30am, and she shrugged her shoulders. Overall, the condo was okay. We didn't have any major issues and we enjoyed our time. The space was the best part. Would I go back? I think so, the amount of space for the price was very nice.

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    Magic Village Views - View from the second floor

    View from the second floor

    Magic Village Views
    Magic Village Views

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    Summerville Resort

    Summerville Resort

    4.5(2 reviews)
    1.3 miHorizons West / West Orlando

    My family and I booked this resort for Spring break and it was truly phenomenal! The townhome was…read morespectacularly decorated and the price point was great for our budget. Initially we had trouble with the hot water but one call to the office and maintenance arrived pronto. No further issues while there. The home was fully furnished in addition to travel friendly amenities. The location is close to almost everything you could ever want to do and/or need. Many restaurants, gas stations, shopping plazas, etc. We have decided that anytime we decide to vacation in Orlando we will be sure to stay here again. If you're in the area I suggest you check out this location. You will NOT be disappointed!!

    Nice place and nicely decorated. We were here almost 2 weeks on vacation and the only complaints I…read morehave is they didn't supply enough toilet paper, even though we requested and didn't respond back. They did send out maintenance once to replace all the tv remote batteries. Out of 3 maintenance requests, that was the only thing that was taken care of. Being a private townhome rental, there's no maid service but they do have washer and dryer's. Quiet place, daily trash pick up and you park right in front of your front door. Easy to get to and there's plenty of stores and restaurants nearby. Not far from Walt Disney World. I would give it five stars except we were a disappointed in the unanswered maintenance request responses.

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    Summerville Resort
    Summerville Resort
    Summerville Resort

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    Villa Marquesa at Regal Oaks Resort

    Villa Marquesa at Regal Oaks Resort

    4.2(6 reviews)
    5.2 mi

    Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

    We stayed here for one week, my family has three children under the age of five. The owner is very…read moreinvested in this new property and nice. She is happy to reply to questions and accommodate however she can. Since it's a newly renovated townhouse everything is new, which is nice. Pots and pans aren't scratched up. The townhouse itself is modern and nice, but not great for very small children. The owner welcomes kids and even has a high chair and plastic dish ware but the stairs are steep and uncarpeted(this wasn't false advertising, just wanted to let people know), dangerous for little legs. It would be great with older kids for sure! My review reflects the overall experience of staying at the place. The surrounding area is a little trashy. The Regal Oaks isn't really regal. The neighbors spend their afternoons fixing cars and smoking cigarettes on their stoops. They are perfectly nice but i hate cigarettes. When you walk around you notice everyone has reinforced door locks(I felt safe until i noticed that even though i have no reason to think these extra locks were needed ). And there is trash strewn around from the raccoons at night, one of which made it to the pool so the water slide was closed down to be cleaned and shocked. The pool water is a little murky looking and both my son and I developed a slight rash while we were there that disappeared after a week so it wasn't serious. We aren't sure if it was the pool or a sensitivity to detergent. The great perk is that it's really close to Disney and you can walk to "Old Town", which is also trashy but fun. There is a decent pizza place there too! If you aren't on air bnb and want to stay here, you can go directly through Regal Oaks and find different rentals there through them and don't have to worry about the air bnb process. It's perfect for older families(my father in law loved it) or young adults who want to be near Disney, a resort and in walking distance to some bars.

    Photos
    Villa Marquesa at Regal Oaks Resort
    Villa Marquesa at Regal Oaks Resort
    Villa Marquesa at Regal Oaks Resort

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    Windsor Hills

    Windsor Hills

    2.5(4 reviews)
    1.5 miHorizons West / West Orlando

    THE GOOD: It's located in very close proximity to all the parks in Disney World and Universal…read moreStudios, you don't drive more than 15 minutes depending on traffic. There is a Walt-mart less than 2 minutes away, for all your basic needs. You are not in a hotel. THE BAD: The gate keepers remind me of Border Agents at immigration checkpoints, if you have guests visiting it's a little of a hassle. You are renting from homeowners, so, keep that in mind, they want their peace and quiet, so, you really can't get too loud like playing music too loud and such. We checked in on a Saturday and the water slides and splash area we closed, and they remained closed for the entire week! That's is BS! THE UGLY: A lot of this homes have turned their two car garage into the play room area. So, the entire garage is set up like a man cave, which is awesome, except that the garage doors in this particular home weren't sealed properly. And we found a lot of bugs creeping their way in. It's humid it's Florida, I understand but just keep that in mind. And found some cockroaches inside the house too. Overall, not a good experience maybe someone else will. Judge for yourself.

    I would have to agree with the last reviewer. The security up front would be very impatient and…read morerude. One night I came back after the Disney parks and my pass wasn't scanning and I had done it exactly as it's shown in the example that's in the front. The security was being condescending and rude--mad that he had to come out of his little office and help me. (Isn't this your job?) I was trying to show him how I did it and he was tugging at my pass aggressively, insisting that what I was doing wasn't the right way, when it's clearly pictured how to scan the pass on the scanner. When he scanned it, he used a different method so I had every right to have had trouble. I said "have a good night" and he yelled at me "SAY THANK YOU". Terrible ugly people. Every night for the 3 nights I've stayed they treated me like I was some sort of criminal. I'm paying good money to stay in this community on vacation only to be treated like trash Other than that the house and the community is quiet and relaxing, but the experience I had with security would keep me from staying here ever again. .

    Photos
    Windsor Hills - Windsor Hills Exterior View

    Windsor Hills Exterior View

    Windsor Hills - Air-conditioned Games Room

    Air-conditioned Games Room

    Windsor Hills - Living and Dining Room

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    Living and Dining Room

    Jeeves Florida Rentals - vacation_rentals - Updated June 2026

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