Emarald island resort is a massive resort featuring condos and homes for rent or purchase…read moreconveniently located just a few miles away from the Disney parks. Very large neighborhood that seemed to have as many live in residents as it did tourists like ourselves who was renting a house while in town for our daughters cheer comp and to visit some Disney parks. As you pull into this large gated community you are met with lovely dolphin water fountains and 24/7 on site security. Once you pass through a security you see the fountain which is the center point for a roundabout. The forsr exit leads you into houses the second exit into soem condos and more homes which are further down the road. The 3rd exit will take you into the welcome center. The welcome center is where I assume condo renters check in but it also where you get your badge for the severity gate. In that welcome center is a fitness area, free on site putt putt course, an outdoor swimming pool and access to the first of 3 neighborhood playgrounds. Across the street was a small, simple and nice email as use land resort walking trail. We stayed in a house called stitch magic in the back of the neighborhood a few miles from the welcome center so we didn't spend hardly any time there. Although on one visit we noticed the pool Area had a live dj and a pretty busy tiki bar. The free putt putt course and walking trails were a nice and fun touch. Our house we rented was very large and very clean and well maintained. You walk in and imemditly to the left is one of the queen sized bedrooms. To the right was a bathroom, wall in laundry and entrance to the garage. The garage was turned into a game room and features a ping on my table, dart board and other gaming options. Walking back inside and continuing on to the left Last the first bedroom was a dining area off the kitchen with a large table. Off that room was a full Kitchen and another small dining area and table. If you. I've on past the kitchen you walk into a large open living room With nice couches and a large tv. Off that room was access to the main level master bedroom with a king sized bed and personal bathroom. Also off the living room was a set of stairs that takes you up to 3 more bedrooms and 2 more bathrooms. The bedroll Immediately to the right features two kids beds decked with Pixar deformations. The room next to that was a Disney princess themed room with a queen sized bed. Back out in the hall way the room next to the princess room was another full bathroom. Next to that bathroom was another bedroom with a queen sized bedroom that also boasted its own personal full bathrom. Downstairs off the kitchen dining room And master bedroom you had sliding doors that take you into your own personal covered pool that was a nice size and featured some on site water inflatables. Overall we had an amazing stay here with the house we rented called "Stitch magic". Very large and clean. Very close to the ESPN WideWorld of Sports where my daughter was cheering and very close to Disney parks and all kinds of good dining options. The resort had really cool And nice on site amenities. My older daughters enjoyed walking to the nearby on-site playground as the one here was more secluded and not very busy. So something enjoyable for everyone while boasting good comfort as well.

8565 La Isla drive, Kissimmee Florida Morning, Dory's…read moreMagic owner Sri Gogineni I checked into this rental property 12-22-21 at 7:00pm. Surprisingly enough I was very disappointed , the house smell like mildew, the carport clearly NOT clean. And one of the sinks in the upstairs bathroom backs up with black particles. The security lock to the pool area is hanging off from the wall. I've added the pictures to this email. I've contact property manager to fix the sink of course I got a voicemail. I had to cover the furniture to sit down because it's NASTY!!!! I was waiting to send response and photos at the end of my stay. However my family and I are disappointed. I'm sure as we continue our week. I will be updating the home website with my pictures and reviews. I would hate for ANYONE else to be in the position. To my surprise I couldn't add my review to their website. And when I checked a few weeks later the owner updated the website site with a great review during the dates that I stayed at the property. False advertising!!!!

Looks sketchy in the daylight, but was a nice place inside…read more Check in was easy. Staff at front desk was nice and helpful. We made reservations thru Airbnb. A few issues during our 2 night, 3 day visit: AC didn't work properly, horrible coffee, ice maker in refrigerator didn't work, refrigerator filter was out, we had to pay a cleaning fee but clean up and do laundry before we left. Was a quiet sleep, but I was exhausted from driving so..... The pool was warm, not a way to cool off anywhere on a hot day. Also was told that it was $100/day to use the pool!!!! We didn't pay, but it wasn't advertised as costing more, so..... I probably be back here.

Overall the pictures are a lie. It's very spacious for a party of 8 however very dirty. The reviews…read moreare pretty honest and the hotel just needs a deep cleaning. Our rugs and some linings just smelled a little weird. We asked for extra toilet paper and the receptionist advised us there was an extra charge... ok. I asked for extra towels and never received them. 150 cleaning fee and resort fee was added in the end. Eh I wouldn't stay here again based on how dirty things were.

It's been very relaxing here close to attractions just a nice place to visit,very nice sunset,…read moreclose to all very nice restaurants and attractions

We stayed here through my timeshare for our Disney trip. It's conveniently located close to all of…read morethe Disney theme parks and about 30 minutes from Universal in Orlando. The resort is very clean with lots of great amenities. Every resort has little differences that are interesting. This one had a market near check in which was overpriced, but very convenient. They also had multiple luggage carts which not all of the resorts have. There is a beautiful pool area with hot tub and a small kids pool. There is also a volleyball net and a life size chess board located in the pool area. There is also a basketball court, tennis court, movie theater, activity center and game room. There are daily activities planned. Some are free, some have an additional cost. We had a 3 bedroom with full kitchen, multiple bathrooms and washing machine inside the room. The outside patio was closed in and had an overhead fan which was a nice touch. Overall the staff were friendly. However, there were a few that seemed like you were bothering them if you asked for something or asked questions. Checkout was very easy. I would stay here again if the option was available.

My family and I booked this resort for Spring break and it was truly phenomenal! The townhome was…read morespectacularly decorated and the price point was great for our budget. Initially we had trouble with the hot water but one call to the office and maintenance arrived pronto. No further issues while there. The home was fully furnished in addition to travel friendly amenities. The location is close to almost everything you could ever want to do and/or need. Many restaurants, gas stations, shopping plazas, etc. We have decided that anytime we decide to vacation in Orlando we will be sure to stay here again. If you're in the area I suggest you check out this location. You will NOT be disappointed!!

Nice place and nicely decorated. We were here almost 2 weeks on vacation and the only complaints I…read morehave is they didn't supply enough toilet paper, even though we requested and didn't respond back. They did send out maintenance once to replace all the tv remote batteries. Out of 3 maintenance requests, that was the only thing that was taken care of. Being a private townhome rental, there's no maid service but they do have washer and dryer's. Quiet place, daily trash pick up and you park right in front of your front door. Easy to get to and there's plenty of stores and restaurants nearby. Not far from Walt Disney World. I would give it five stars except we were a disappointed in the unanswered maintenance request responses.

The house is AMAZING! Very good place to stay in when traveling with family and friends…read more Very clean and lots of towels to use. The pool and spa were really nice. They are heated and the temperature was perfect. There is a game room and our kids enjoy that everyday. The house has plenty of board games as well. The layout of the house is very nice as well. Every room has its own bathroom. The location is great. There is an Walmart 5 minutes away. Parks are really lose and Coco beach is one hour away. We had great time and will go back soon.

The house is GREAT and close to amenities and parks! Perfect place to stay in when traveling with…read morefriends. Very clean, lots of cookware to make meals, the pool and spa were really nice and everyone used it every night and there are plenty of towels in the house. The game room is REALLY cool and the house has plenty of board games.

The property was clean, comfortable, and located in a quiet neighborhood close to everywhere we…read moreplanned to go. They responded quickly to any questions I had. I look forward to working with them in the future when I return to the area.

Have rented homes from villa 4 times first time was good second house air did not work so they…read moreswitched homes on me and it was not up to par for what we originally rented third home the neighborhood was not the best and the 4th home the game room games did not work they didn't turn the heat on the pool till the third day after I called and complained and the offered no reduction in price for not turning heat on. I have asthma and therefore I keep my home at 70 degrees only to get here and find they will not allow the A/C to be lower than 73 degrees. We also had ants in 2 of the bathrooms that we called and complained about but never got resolved. I doubt I will rent from them for a fifth time.

Overall, my experience was very disappointing. As an active-duty member of the U.S. military, I…read morebooked this property well in advance and expected it to be clean, properly maintained, and ready for my family's arrival. Unfortunately, that was not the case. When we arrived, the previous guests' trash was still outside in the trash can. I reported it immediately because I understand guests can be held responsible for issues like this. Inside the home, the kitchen drawers and several other areas were dirty, the air vents were covered in dust, and the overall cleanliness did not meet expectations. One of the main reasons we chose this property was the theater room. However, the theater screen was torn down when we arrived. I reported the issue immediately and requested that someone come repair it because my family was looking forward to using it. Unfortunately, no one ever came to address the problem. On our first day, we found a small black snake in the pool. A maintenance worker came the following day to add chemicals, but the pool should have been cleaned and serviced before our arrival. There was also no pool net available for us to remove bugs or debris from the water. In addition, the bedroom sheets did not appear to be clean. The air conditioning was not working in the downstairs bedroom by the pool, where my 75-year-old mother was sleeping, making her stay very uncomfortable. To make matters worse, the ice machine stopped working during our stay. I documented these issues with photographs and reported them during my stay, yet many of the problems were never resolved. I will be submitting a Memorandum for Record (MFR) to the company along with the supporting photos and will be requesting at least a 50% refund due to the condition of the property and the lack of timely response. If the matter cannot be resolved fairly, I will consider pursuing legal action. This experience was extremely disappointing and fell well below the standard that was advertised. I hope the company takes these concerns seriously and improves its property maintenance, cleanliness, and customer service so future guests do not experience the same issues.

Terrible company, I blame myself for not checking here before booking with them. We spent our…read moreentire vacation calling these people with our issues and they couldn't care less. 5 days with no water pressure, 3 days with ice cold water, we were only staying at this place for one week! Maintenance guy came once, doesn't speak English and doesn't fix the issue, like why even bother showing up! We were told management would contact us, never happened. We were told someone would contact us on a refund, also no. This company is a complete joke.

Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

We stayed here for one week, my family has three children under the age of five. The owner is very…read moreinvested in this new property and nice. She is happy to reply to questions and accommodate however she can. Since it's a newly renovated townhouse everything is new, which is nice. Pots and pans aren't scratched up. The townhouse itself is modern and nice, but not great for very small children. The owner welcomes kids and even has a high chair and plastic dish ware but the stairs are steep and uncarpeted(this wasn't false advertising, just wanted to let people know), dangerous for little legs. It would be great with older kids for sure! My review reflects the overall experience of staying at the place. The surrounding area is a little trashy. The Regal Oaks isn't really regal. The neighbors spend their afternoons fixing cars and smoking cigarettes on their stoops. They are perfectly nice but i hate cigarettes. When you walk around you notice everyone has reinforced door locks(I felt safe until i noticed that even though i have no reason to think these extra locks were needed ). And there is trash strewn around from the raccoons at night, one of which made it to the pool so the water slide was closed down to be cleaned and shocked. The pool water is a little murky looking and both my son and I developed a slight rash while we were there that disappeared after a week so it wasn't serious. We aren't sure if it was the pool or a sensitivity to detergent. The great perk is that it's really close to Disney and you can walk to "Old Town", which is also trashy but fun. There is a decent pizza place there too! If you aren't on air bnb and want to stay here, you can go directly through Regal Oaks and find different rentals there through them and don't have to worry about the air bnb process. It's perfect for older families(my father in law loved it) or young adults who want to be near Disney, a resort and in walking distance to some bars.

THE GOOD: It's located in very close proximity to all the parks in Disney World and Universal…read moreStudios, you don't drive more than 15 minutes depending on traffic. There is a Walt-mart less than 2 minutes away, for all your basic needs. You are not in a hotel. THE BAD: The gate keepers remind me of Border Agents at immigration checkpoints, if you have guests visiting it's a little of a hassle. You are renting from homeowners, so, keep that in mind, they want their peace and quiet, so, you really can't get too loud like playing music too loud and such. We checked in on a Saturday and the water slides and splash area we closed, and they remained closed for the entire week! That's is BS! THE UGLY: A lot of this homes have turned their two car garage into the play room area. So, the entire garage is set up like a man cave, which is awesome, except that the garage doors in this particular home weren't sealed properly. And we found a lot of bugs creeping their way in. It's humid it's Florida, I understand but just keep that in mind. And found some cockroaches inside the house too. Overall, not a good experience maybe someone else will. Judge for yourself.

I would have to agree with the last reviewer. The security up front would be very impatient and…read morerude. One night I came back after the Disney parks and my pass wasn't scanning and I had done it exactly as it's shown in the example that's in the front. The security was being condescending and rude--mad that he had to come out of his little office and help me. (Isn't this your job?) I was trying to show him how I did it and he was tugging at my pass aggressively, insisting that what I was doing wasn't the right way, when it's clearly pictured how to scan the pass on the scanner. When he scanned it, he used a different method so I had every right to have had trouble. I said "have a good night" and he yelled at me "SAY THANK YOU". Terrible ugly people. Every night for the 3 nights I've stayed they treated me like I was some sort of criminal. I'm paying good money to stay in this community on vacation only to be treated like trash Other than that the house and the community is quiet and relaxing, but the experience I had with security would keep me from staying here ever again. .