Finally got to stay at the Grand Floridian being a GF DVC owner. We stayed in the Villa building,…read morein a Lake View deluxe studio. The room was much bigger than I thought! It was beautifully decorated. The only complaint was there was not enough places to store things. I feel that the Disney cruise ship room has more space to store personal belongings than the GF Studio. Being in a Lake view room, I could see the Epcot fireworks, and the electric water parade. I could sit at the balcony and just enjoy everything if I have the time. There is a free laundry room on the 4th floor. I was even offered free laundry detergent! It is about a 5 minute walk from the villa building to the bus stop or monorail station. I hope to be able to stay here again!

On our honeymoon, my wife & I each chose I week. I immediately said The Grand Floridian Resort and…read moremy wife chose Jamaica. After my week was up she didn't want to leave the hotel. There was no Victoria and Alberts on our honeymoon but the property was so close to the Polynesian as well as arriving by monorail to the Magic Kingdom. The Grand Floridian, I've always stated is my personal favorite hotel which prompted us to initially purchase DVC. We've made so many family memories over the years in Disney, my son proposed marriage at The Boardwalk Hotel. 2022, I planned a nice anniversary for my wife, so I booked a stay at The Disney's Grand Floridian Resort Villas. There are no more front desk check ins, everything is now done on the Disney app. I checked into the hotel, opened my room with my phone and made lunch reservations by the time I walked out of the hotel lobby. Once we unpacked our personal items, it was time to explore. I want to point out, we stayed in The Riviera DVC resort in March. The skyline access into EPCOT was amazing. The lobby??? Yeah.. It's a little weak (Still in my top 3 Disney hotels) The GFV lobby is unmatched in terms of hotel lobbies. It is simply magnificent and you're greeted by a live piano playing during the day! At Christmastime, they have the famous Gingerbread House on display along with a freshly cut Christmas tree in the lobby. Sounds amazing right? Staying at the Villas, you'll see none of it. The Villas are a separate wing, when you walk into the DVC lobby, they're building a Penguin fountain for your visual pleasure. It's not the same but DVC is showing you some love with their pretty lobby. They are also building another section that is closer to the pool. The new concept are studios with Murphy beds, they created a larger studio for more people. During our stay, I used all of the Grand Floridian amenities. I booked a couples massage, afterwards we had lunch at the Grand Floridian Cafe, that night walked to the Polynesian to sip cocktails at Trader Sams while watching the fireworks and in the morning I walked over to Kona Island for a coffee press pot. It's a Grand Floridian way of life son! Are you feelin' me Yelper? Here are my top three DVC Disney hotels, I also have a Vero Beach contract, this is my Disney Property list: The Boardwalk (our First DVC Hotel) The Villas At Disney's Grand Floridian Resort The Riviera Animal Kingdom/Wilderness Lodge 4th Don't bother me with Saratoga or OKW! Bay Lake, Copper Creek are still on my list as I have never been. A 50 point Grand Floridian DVC add on is sounding really nice. I gotta work on my wife :D

Pulling up to Portofino was a very exciting moment! It does look like a little town on a European…read morebay. The grand entrance for drop-off reminded me a bit of medieval times! It'd Italian, I know, but it's also constructed by Americans, right? So to me it was a mix of Italian, but also kitsch. Entering the lobby area, I had a similar feeling. Ornate, grand, but slightly gaudy. It kind of reminded me a Real Housewives circa 2011. Definitely unique to Universal properties, but also a tiny bit dark. There was a bit of a wait at check-in but the staff was on it! So many different needs and questions, and they handled it all. Kelly checked me in and she was awesome. I loved her authenticity, helpfulness, and honestly, she really reset my energy after a long trip in. I didn't get into my room until around 4:15pm. I did request a room in a the West wing, and would probably skip asking for that in the future if the wait will be so much longer. I didn't get to try the restaurants I wanted, I was just so tired. Sal's deli and service was really cute, though! But I wasn't crazy about the sandwich (for another review). The winner in Portofino for me? The pools. I really, really loved the quieter pool away from the big pool with the slide. Now that truly felt like I was not in Orlando. The slide in the other pool is fun! The energy is high, playing top 40 hits and such. Great for kids. But the other pool? Playing old school italian music, with mostly adults, and a true villa feel. I think I would go again with family just for the pool. Though finding your way around can lead you to many stairs and a bit of a "maze" feeling. That part did feel authentically Italian, though! Ha.

What an absolutely gorgeous hotel! My friend and I stayed here for 2 nights and I was blown away…read morewith our experience. We spent the majority of our time at Universal, so unfortunately we didn't do full exploring of the hotel. I decided to just do a pros and cons list below of our stay. Pros Express passes are included in the stay! It was super nice to be able to not wait in the general population lines at Universal & Islands of Adventure. Express lines still had a wait, but it was a fraction of the regular line. The hotel was BEAUTIFUL. Everything was well kept and clean. The hotel room and bathroom are extremely spacious. Easy access to the parks! We took a boat ride in the morning and evening to and from the hotel. Cons Something to keep in mind is the hotel is GIANT. I think it's a good thing, but others may not like it if they are trying to get around quickly. I ordered an uber in the morning and it took almost 10 minutes for me to get from my room to the front. Don't order an uber from your room and wait for them to arrive. You should make your way down to the lobby before their arrival or you will miss your ride. The line for the boat at the end of the night from the park was very long. It took about 3 pick ups before it was our turn. I wish they had more boats running at night between the hotel and park. We left the park at around 7pm so I can only imagine the even bigger wait when the park is closing. Overall, absolutely lovely stay! If I am ever able to return, I would need to check out their pool because I hear it's amazing.

Fabulous four bed villa with a heated pool, just minutes from the Disney World resort.read more

This is a beautiful vacation resort property out near Disney…read more Fun fact! It's the only property on "Disney property" that is not owned by Disney! I came here for a timeshare presentation (yep, I got roped in) and did a property tour. The property is beautiful! The rooms are massive and gorgeous! The "lake" around the property is beautiful too! It's a peaceful spot to lounge and relax. They have "George Washington" Ducks walking around the property too, they're adorable and walk right up to you to be pet! There's also a coffee lounge in the lobby and an arcade around the corner! I can see why this is popular, but the whole "timeshare" concept isn't right for me. The staff were friendly with the presentation and were not rude or pushy!

We are Presidential Reserve founders and Yassin assisted us. Unfortunately he either didn't have…read morethe proper training to cope with situation that might be off script. Luckily Franklin stepped up to the challenge and understood our concerns and cut through the red tape and got us our suites. Thank God Wyndham has staff members like Franklin.

Looks sketchy in the daylight, but was a nice place inside…read more Check in was easy. Staff at front desk was nice and helpful. We made reservations thru Airbnb. A few issues during our 2 night, 3 day visit: AC didn't work properly, horrible coffee, ice maker in refrigerator didn't work, refrigerator filter was out, we had to pay a cleaning fee but clean up and do laundry before we left. Was a quiet sleep, but I was exhausted from driving so..... The pool was warm, not a way to cool off anywhere on a hot day. Also was told that it was $100/day to use the pool!!!! We didn't pay, but it wasn't advertised as costing more, so..... I probably be back here.

While at first glance it appears to be nice, it clearly is in need of a thorough cleaning. Carpets…read moreand floors were dirty and there were stains on the couches. We checked in very late at night and went right to sleep so we didn't really have a desire to check the cleanliness and we went straight to a park the next day. As the week went on, my husband and I had been experiencing respiratory and skin issues that got progressively worse, especially when we went to bed. This definitely made the trip less enjoyable as it lasted well after we left the resort. We just assumed it was poor air quality in the unit. At the end of our stay, as I was reaching under the sink area, I viewed visible black mold and the area was wet. We went to the front desk and reported it and showed them pictures. Clearly, the cleaning staff should have seen that during their regular cleanings, but failed to do anything about it. It took management 2 weeks to get back to us as we at least wanted our cleaning fee refunded and possibly some compensation for our discomfort and inconvenience for their negligent cleaning practices. After several follow ups, they only agreed to half of the over $200 fee. For what we paid to stay there, and the poor condition of the place, charging a cleaning fee is an absolute joke.

My family and I attended a wedding in January Very nice…read morevenue one of a kind experience

Fun, fun and more fun. We had our 2014 family reunion here and it was amazing. What a great place…read moreto stay with family and friends. So much to do right on the estate. The kids couldnt get enough of the pool, gameroom and ball pit. The movie theatre is comfy. They also have zip lining, trampoline and fishing. Me and my friends are already planning to come here next year. Now one thing I must say..if u are a city girl like my self there is some wildlife that may scare the crap out of you and this place is in the middle of no where. I can never get use to the sight of an armadillo.

This place is awesome great location at the heart of all the attractions all the parks and things…read moreto do are a short distance away while still being just far enough to not have to deal with the traffic from the attractions! The inside is beautiful and gives such an amazing and cozy feeling I really enjoyed my stay! Would highly recommend if you're looking for a get away stay here!

Have stayed here for 4 years, checked in and they want to charge us for 2 houses. Guest services…read morewas so rude and won't help us. They are stealing money from us.

**Avoid This Company at All Costs - Terrible Experience from Start to Finish**…read more I wish I had listened to the many negative reviews about Orlandovacation.com. Against my better judgment, I decided to give them a chance--and I deeply regret it. The only helpful person throughout this ordeal was DeeDee, who was kind and responsive, but unfortunately, she didn't have access to the systems that actually mattered (like rental homes or ticketing). I booked a rental home for my family well in advance, expecting a smooth check-in after our cruise. Instead, I didn't receive *any* information about the property until just two hours before check-in, despite multiple attempts to get in touch for confirmation. I was left completely in the dark, not knowing if my family--including my husband and in-laws--would even have a place to sleep that night. It was embarrassing and stressful. Trey finally told me that due to an error on their end, the home I initially booked was no longer available. He promised to "find" us a replacement--*hours later*, we were placed in a home that was nothing like what we reserved. It was outdated, clearly much cheaper, and absolutely not comparable in quality. To make matters worse, no one has followed up with me about a refund, a discount, or even an apology. As a short-term rental host myself, I would *never* treat guests the way this company does. You don't leave families guessing where they'll be sleeping just hours before check-in. I was so stressed about the situation that I couldn't even enjoy time with my family at Disney Springs. The anxiety this caused completely overshadowed what should've been a relaxing part of our vacation. To top it off, I had to call and email multiple times just to get our Disney tickets delivered. DeeDee did her best to help with that, but it shouldn't have been such a struggle. Trey showed no urgency and barely communicated. He hadn't even arrived at the office by 11 a.m., while my family was left scrambling. I'm currently pursuing a refund and, unsurprisingly, haven't received any response from Trey or anyone else. Bottom line: this was a nightmare. I will *never* use Orlandovacation.com again, and I urge anyone considering them to look elsewhere--Airbnb or any other reputable service would've been a far better choice. This company is disorganized, unprofessional, and completely unreliable. Don't make the same mistake I did.

Now the 22nd of November and they have canceled my order with no explanation. I will now have to…read morepay a premium for park tickets as our trip is a couple days away. Good thing I didn't book my whole trip with them...

We've already pre-paid for our upcoming promotional Hilton Grand Vacations trip and property tour,…read moreand are already unhappy with how it's been handled. Two months ago in January, we requested a stay at a beach property for our Anniversary. Our rep said that he'd call us back to confirm, yet he never did. He has never even returned any of our calls to his voicemail! We've since called the main number, only to be told that this property is now all booked up. They then sent us a confirmation for a property we didn't want (claiming that it is now the only one available in the entire area). We paid almost $500 for this "vacation" stay, but my wife and I now suspect that a "Bait and Switch" has been pulled on us. I've emailed guest services, I've repeatedly called guest service, yet no one is willing to escalate this to upper management to find out what happened back in January. My email to their "Guest Experience Team" has gone without reply. Since they already have our money, we have no choice but to stay where we don't want and take their mandatory tour. But, the way that we've been treated, I would never want to invest in their timeshare program. They simply can't be trusted!

We were cornered at a Bluegreen timeshare meeting and threatened that if we did not upgrade before…read morethe purchase by Hilton Grand Vacations, we would lose access and value. We had to make this upgrade that day or lose the opportunity. Bluegreen told us knowing we would believe we were going to lose more money and manipulated with this misinformation and high pressure. Hilton Grand Vacations has done nothing to help us and will not answer our calls or letters. The timeshare companies only focus is on making sales. Jose Lopez

Thank you for the expensive experience. My review is intending to catch the eyes of those looking…read morefor what could possibly go wrong with the above management company/property... 7708 Excitement Drive AKA Excitem-ANT Drive. (Ants a lot of them) We walked into a home that was not cleaned from the previous tenants. Getting that across to the management office was like pulling your own teeth. I called the number they provided for issues. I got a message saying application error after being on hold. Then I repeated the process x14 times before I pushed the emergency button. I got someone named Stephanie on the phone that took care of me. We talked often as she seemed to be the only one who got stuff done at the company! Kudos for getting in touch with her!! Night one the management company put us in another one of their homes and refunded us night (still haven't seen the refund) took them the better half of a day and a half to get us in the original house. When we did the ants were still there Say it to yourself out loud....I am willing to go on family vacation and look at ants daily in the kitchen and be okay with replacing all food items that were purchased and washing all dishes that ants were in contact with. They were in the kitchen. Property management sent out pest control. The put bait out. And the ants loved it. It was like a daily buffet. We didn't use the kitchen counters or the space because this to my family isn't clean. (Talking with on staffer at the property management office said they are sugar ants and not a big deal - put your food with sugar in the fridge. Another staffer told me they are sugar ants looking for moisture. Both staffers acted as if in a million dollar VACATION home this is an expectation.) Maybe the people I communicated with about my issues this is a normal day in their life dealing with the insect at their house. Definitely not okay at my house. . If I owned the house I would be embarrassed. Just as I was to introduce this experience to my family. Every day the family mentioned the found more ants in a different part of the house. I sent a text emails with pictures of a snapshot of what we got to experience. It was handled with a service person for ants, So good on the management company on responding right!? Getting ahold of anyone at the company was difficult. On check in day alone I spent hours trying to get ahold of someone. Finally figured out they answer the emergency (press 5) on the phone number.. all throughout my VACATION I spent dealing with all issues at the house. Leaky laundry washer, malfunctioning smoke alarm, ants, algae in the pool. Explaining the ants infestation to the family members you invited on vacation and your children....fun right on vacation right!? We booked this rental because it looked phenomenal. I don't know how I ended up paying the price I paid $3100 to do experience a vacation home uncleaned night 1, with ants, leaky washer, with a private pool that ended up with green algae/moss. My wife will not let us and our family return to this property.. Explaining daily why we have to buy new food because the ants took it over is not something someone should have to do on vacation. Nor is it a vacation when you see 2 different house service people. (Maintenance, pest control) there are so many places to do business with down here.... Unfortunately this was a tough expensive experience. I don't know what the fix should have been...(maybe finding us a property that could get us in if vacant) another idea is that when a service needs to happen....should I bet the person to be taking to the pest control or should there be a liaison from said management company there to handle it.... However I wasn't able to book another property after day 1 and 2 and 3 of issues. I would have loved to book a hotel for 8 or get out of this infested house... But that's not possible when you are binded by the money you already spent on this rental. Again a truly expensive experience lesson learned. Make it make sense. Reach out for questions. I have pictures of the roaches and will upload them if this could help someone else decide who to do business with. bryansmithatc@gmail.com reach out This might be standard for some companies to respond this way. After all is done - we checked out on Monday and the management company allegedly is only refunding a night with all these issues I encountered. I fully expect the response to be something similar to [ Thank you for taking the time to review Florida Vacation Homes. We work very hard to provide every customer with excellent service. We are sorry we did not meet your expectations. Please contact our manager at (866) 314-7386. We would be happy to hear more about your experience and properly assist you.] Of which when trying to call and get ahold of someone to do anything...it's leave a message or application error message. Comical. Unfortunate Respectfully, Bryan Smith Oklahoma City

We are staying in a unit at the Reunion Golf Resort. We locked our valuables in the provided safe…read moreand now it won't open. It appears that the safe battery is too low to retract the bolt. We complained to the staff and they sent out a tech that didn't have a master key to the safe. I asked them to have a locksmith come out to open the safe but they declined and decided to try to drill the lock on the safe themselves. They did not know what they were doing and drilled it wrong and now it won't open at all. The process has likely damaged our property inside the safe. This started at 7:00 pm and It is now 8:45 pm with no solution in sight. I called the support number for Florida vacation homes and the guy that answered wasn't even located in the USA and said there was nothing they can do. We check out tomorrow morning at 10:00 am and they aren't sure they can get someone here by then to attempt to open the safe. I asked the person for a supervisor or manager and was told there isn't one. These people are absolutely useless, they don't care about their customers and are just generally garbage people.