I ended up at Dr. Moxley's office in terrible pain due to an impacted wisdom tooth. When I informed the office of my extreme pain, they scheduled the extraction for the next morning which was a godsend (thank you!). Once at the office, the staff was very kind to me as they could see I was in pain, and Dr. Moxley was very thorough in his explanation of what needed to be done. Next thing I know, I'm very quickly in a sedation dentistry chair, being calmed by the staff (totally in tears, I'm terrified of general anesthesia) who engaged me in conversation to the point I didn't know I was "going under" and then picked it right up as I awoke so I didn't even notice it was over until they told me it was! The entire experience would have been 5-stars except that I had my surgery on a Friday, so when the pain medication made me incredibly ill, I called the "afterhours" number (Dr. Moxley said it was his cell phone) and between bouts of dry heaves left him a polite message to please call me back. He didn't, but luckily I didn't give myself dry socket. I did have to endure serious pain because I was afraid of taking the meds, however. I still have to get the other 3 impacted wisdom teeth removed, and I will definitely use Dr. Moxley and his "Moxley Crew" again, but I will schedule it earlier in the week - just in case. read more

Went in to get my upper wisdom teeth removed and had a great experience .I was referred to Dr Moxley by my dentist and he was nice, professional, and answered all my questions. His Staff are super nice and are all professional. My procedure went well and I had no pain or issues, I was nervous and anxious about getting my wisdom teeth removed at my age(49) but dr Moxley assured me it was going to be fine and not to worry. Thank you and your staff Dr Moxley you are all great!! read more

I took my 15 yr old daughter to get her wisdom teeth extracted, under the assumption she would only put put under local anesthesia. Guess I didn't make that clear to Roseman University Orthodontics. They send everybody to Dr. Moxley for tooth extraction. I didn't want her under general because she has JIA and is taking two injectable meds- 5 per month. General anesthesia is more risky. The x-rays show these wisdom teeth don't even have roots yet...should be easy to extract. I called their office first to ask some other questions, and the receptionist put the doctor on with me. The first thing he said was, "This has to be short, because I'm in-between patients" which kind of put me off. When we went in for the appt, he says that the tooth up against the wisdom may have to eventually come out too. First I heard this. Going back to Roseman Orthodontics for more information. Needless to say, we just consulted, then got charged, and I'm going to try to find a dentist that will do what I ask them to do. I might add that Roseman Dental used to have a doctor from Utah come in to extract teeth, and he did my 15 yr old son's wisdom teeth with JUST local. No problem. I'm told he is unavailable now. read more

my husband has head and neck cancer. He needed a tooth pulled before radiation treatment. He has never been a fan of dentists. Dr moxley did an amazing job. My husband had no pain and has healed quickly. We are very appreciative to dr moxley and his caring office staff ! Thank you ! Tracy and Thomas rund read more

Do not go to this doctor. I paid cash for two implants. I thought that would be the end of my financial obligation. Boy was I wrong. I got a bill for $2,700 for a supposed sinus lifts. Dr. Moxley had MULTIPLE opportunities to tell me I supposedly needed these procedures but he never did. I was awake during the the implants and he never told me that he was doing something extra. I do not believe he did anything extra. Nothing seemed special or out of the ordinary. Do not go to this doctor. His practice is a scam. I do not recommend Jeff Moxley unless you want to be scammed. read more

I cannot speak highly enough of Dr. Moxley and his entire team. I was admitted to UMC as a trauma patient with 5 mandible fractures and my front tooth knocked out. Moxley was my assigned surgeon and I am so grateful! He is the most professional and careful doctor I've ever been to. He is a sincere person and truly loves his job. And his entire staff always greets me with a smile and makes me feel comfortable. Since my accident I've been to several dental specialists (dentists, ortho, and perio) and every other doctor and even assistants that I've told Moxley is my surgeon just rave about him, too. He is a very highly respected and experienced surgeon and I can certainly see why. read more

Amazing! Amazing! Amazing!! Dr. Moxley and staff a very courteous and professional. They're removed four wisdom teeth from my daughter and made her feel so relaxed. I don't like to go to a dentist, let alone have surgery but I will definitely go to Dr. Moxley's office and, I definitely, definitely recommend this to everyone thank you again Dr. Moxley and staff!! read more

Prior to going to Dr. Mosley's office I was pretty terrified about having all my four wisdom teeth pulled. The whole process scared me. Once I went into the office and went through the consultation I felt so much better. Himself and his staff were super friendly, accommodating and made me feel as comfortable as possible about the process and very knowledgeable. I didn't feel a thing and the healing process so far has been very easy. It's uncomfortable and frustrating with the not being able to eat solid foods but it is surgery so it's expected. Overall I am extremely thankful for Dr Moxley and very happy with the results. Would recommend to anyone. read more

Dr.Moxley made me feel very comfortable. Letting me know what his going to do to me when I go to surgery. He also let me know if I have any question I'm able to call the his facility or his cell phone. The surgery for my wisdom teeth went smoothly ... everyone that work their are friendly read more

Dr Moxley and his Moxley Crue have the Moxey! This doctor and his staff are a true credit to the medical profession. They have so much integrity and their work is flawless. His office is immaculate and his staff are beyond compare. The whole operation runs like a perfectly executed machine, that leaves room for human interactions. They are so caring and helpful. You cannot find better servants to the public than the people of this office. They truly embody the very best of the very best. I am so grateful to have met them. It was one of the best and most important decisions I've ever made. Thank you and God bless you all! read more

Hope you've got time to kill and aren't too attached to your wishes, cause that doesn't seem to be a thing for them. I was called back late for my appointment (we were there on time), waited for 20 minutes in an exam room with nothing but me and monitors, and after requesting multiple times at every stage to keep teeth and having it marked down on my sheets, they were thrown away and unrecoverable. The surgery was fine but maybe you'll find people who pay attention to patients a little better elsewhere. read more

Dr. Moxley and his office staff are amazing!!! My son had his wisdom teeth out today, and from start to finish from scheduling, dealing with insurance to today everything was handled for me so I didn't have any worries. The office staff was so professional and was there for the millions questions I had about procedure and the recovery. I would highly recommend Dr. Jeff Moxley. read more

Dr Moxly is the best. I've had numerous procedures done and all have been flawless. Today, he worked on my wife, preformed an extraction that another dentist had botched. I went in feeling very uncomfortable after saying her in pain for the last week that he took care of it and got it taken care of and done in a matter of minutes. Thank you thank you thank you read more

Dr Moxley is one of the most knowledgeable, skilled & caring doctors I have ever experienced. He is an expert in his profession. He really listens to your needs and concerns and offers several options and his professional recommendation on the best treatment plan for you. Briana, the office manager was so understanding and very attentive to the urgency of my pain, all my questions and concerns and scheduled an appt for me right away to see the Dr. The staff is not only professional but efficient and kind. Most importantly, I felt comforted, safe and at ease with my overall experience and would highly recommend Dr Moxley and his staff! Thank you for getting me back to life and feeling back to myself again ! Sincerly Melanie Martinez read more

I was refer to this office for emergency my wisdom teeth since January . My thresh been hurting I couldn't eat sleep or lower my fevers. When I went in look decent and clean the assistants smile and were nice the doctor total professional . So I left with my information submitted so my insurance can approve it. I been constantly calling because wisdom pain nobody can be waiting in pain It's going to be May now and still can have my paper work submitted the right way. Today was the last strike Giselle the assistant scream at me over the phone and got into I'm right your wrong attitude such unprofessional screaming at me who do you think you are ! So from overwhelm patience now just some annoying wrong customer who cannot be attended properly I ask to speak to the supervisor dr and was just transfer to a voicemail Giselle the assistant you owe me an apology for screaming at me i am waiting for a more professional call to respect me and tell me my paper work been done correctly Because my insurance called directly and were told that they submitted it like they been telling me but it been months if calling back and forth on my insurance I get apologies and best wishes but on the dentist office that told me months later that it didn't go thru after my insurance told me now Gisele is saying that it is not on their behalf and it is nothing to do with them hello I accept one time but second , third fourth and still can't get my paper work correctly is not fair I'm aggravated tire and now I have to put up with scream now that I cannot take some unprofessional screaming at me girl of back go school and re read respect to patience. read more

Go elsewhere! They set up an appointment knowing I wanted my Medical folder and they refuse to give me a copy with the lamest excuse in the book: By law they have up to 30 days ahaha if this is true just why they didn't tell me that at the phone instead of wasting my time, because time is money! They lost business with me now because unethical and disgusting behavior! I did a wisdom tooth extraction the doctor left a piece of bone inside my jaw creating an infection that didn't clear up with his 21 days of anthibiotic because it was the dead bone not properly flashed out to create an infection! I actually had to flight in my country to have the bone removed from my jaw after the second surgery (because the fragments were moved but there were still creating pains! In Italy they remove it ... THe doctor claimed I signed a liability and he was safe! I contacted an attorney and also an expert that told me the same because I signed papers! But I can care less of liability because what all this people are trying to do is just covering up this disgusting person. I will file a small claim soon read more

My son had an appointment at 8:30 am for wisdom teeth extraction. We arrived at appointment at 8:25am. However the waiting room was packed clearly indicating that many other patients also had 8:30 appointments. We waited in the waiting room for 45 minutes then were brought to consult room to review procedure then back to waiting room again. Felt pretty good that it was almost our turn. However epic scheduling fail on dr Moxleys staff. This time we waited 2 hours until my son was called in. So in total it took 2 hours and 45 minutes after scheduled appointment time to just get back into dentists chair. I understand that sometimes procedures can take longer than expected. But I am paying for a service and this wait isn't acceptable. Sadly I will not refer to this dentist even though he was very good due to his scheduling problems. My time is just as important as his and his staff. read more

I stopped using Yelp a few years back but logged in today just for this facility. I have no complaints about Dr. Moxley himself but have a plethora towards his staff and lack of business ethic. On 06/07/2013, I called to set an appointment for a referral. She took all my info, gave me a date, and confirmed that they are accepting online submission of patient forms(website gives that option.) Arrived on 06/17/2013 and was told there is no record of an appointment and none of my forms are in their system since it's still under construction. I supplied the name of the girl I spoke to on 06/07/2013 and she just shrugged it off and said wait 30mins and they'll fit me in. I was finally taken back and the whole consultation took less than 5 mins including the "new" set of xrays(since mine were insufficient.) The doctor quickly looked at them and told the assistant to book surgery. The assistant lead me to the front explaining that pre-auth takes up to 6 weeks, expect a call to schedule surgery, and that they will call if there are any issues. FAST FOWARD to today. I called my insurance, no pre-auth was submitted. Called Dr. Moxley's office, was told that he will no longer be accepting my insurance as of 07/31/2013 so THEY DIDN'T BOTHER submitting the pre-auth since the approval could take up to 6 weeks. I have waited over a month while my file was pushed back to the bin with no common courtesy to say, "Hey, you might want to look for a new doctor since we can't help you!" I will NEVER refer anyone to this doctor due to his incompetent staff. read more

I came to Dr. moxley's office after I was referred from another dentist. Every single person I came in contact with at his office was extremely nice! Dr. Moxley explained everything that needed to be done and he and his staff took car of me quickly and efficiently. The previous doctor I had seen told me I would have to have an incision in my gum to remove to tooth but it wasn't necessary at all. Kudos to Jeff Moxley for not putting me through unnecessary pain and a costly procedure. I will definitely recommend to anyone. read more

Dr. Moxley removed all of my wisdom teeth in 10 minutes. I was not under general anesthesia, because I chose local for the experience. This doctor's middle name is "E" for "Efficient". read more

The worst experience ever. I dont want to give one star. I can't believe how rude the staff was I ended up taking my business elsewhere. I had an abscess tooth and an appointment for the 14th of March to get my wisdom teeth pulled the abscess developed over the weekend, so I called well begged to get in earlier to take care of the abscess tooth and the staff told me well you better find someone else who can fit you in we are booked. Even with an emergency and as much pain as I was in, they didn't care. I went to Steven Huang and I had the best experience ever with that crew. His office is on green valley and wigwam. Behind the Walgreens. Big fan go see them. Do not go to Moxley. read more

I an 4 months pregnant, and a tooth pulled by Dr. Moxley 2 days ago...I must say he was the most professional, kind dentist I've ever met. I had a lot of anxiety about the procedure, he was so patient with me, and understanding. He also did a great job! Still in normal pain from having it pulled but he had my tooth out within a minute. Staff and assistant were also very nice. Would highly recommend this dentist. I know a lot of times when you read reviews on yelp you have to wonder if it is a friend of the doctor, nope I just met him for the first time, I was so impressed I had to write a review. read more

Dr. Moxley is the worse oral surgeon in the valley. He did not do the proper surgery on my jaw (otherwise known as orthognathic surgery) and then he acted strange at follow up appointments like I was going to sue him (which I probably should have pursued). I cannot stress enough that there are actually good oral surgeons in this town and Mr. Moxley is definitely not one of them. The office staff is also questionable at best. I wouldn't recommend going to him for even a simple tooth extraction. Please do your homework, I wish I had. read more

I went in for wisdom teeth removal. I can't say how happy I was with this experience. Wait time was about an hr but worth it. The nurse was super friendly & Dr Moxley was casual and comforting. Very quick and no big deal. I'll be referring him to everyone I know who needs oral surgery! read more

We waited for 2 hours for my daughter to be called in. Appt was at 10 and we were not called in until just before 12. People were everywhere. There were at least 6 children and 1 adult sitting on the floor and 3 adults standing against the walls. No water, no snacks, not even a Keurig machine and they do not allow you to leave if you are a driver. read more

My daughter needed 3 wisdom teeth removed, they got me in within a week, they were professional and the Dr. moxley went over everything, the nurses were nice.. Made us feel at ease, within moment of her being put under general anesthesia she was done 10 minutes. They gave me the instructions and it's been 24 hours she's great the doctor gave me his cell number to call for any kind of concern after office hours . Overall good experience considering. read more

Dr. Moxley removed one of my wisdom teeth 4 years ago and did an excellent job. Recently I went back for another wisdom tooth removed, excellent job again. Staff was friendly and professional. read more

Dr Moxley was great and fast! His nurses were so kind and helped ease my anxiety with reassuring me that everything was going to be fine. They even brought me a blanket because I was cold while I was waiting in the chair for the numbing to set in. The hardest part were a couple of shots in my mouth to numb the area. Then he came in and gave it a little push one way then the other way and he said that's it, you're done. In less that 45 seconds it was out and I didn't feel a thing as far as pain, just a little pressure and that was it! I was worried it wasn't numb enough but I was wrong. I asked to keep my tooth as a souvenir and he let me. Pretty crazy how deep, long and heavy your wisdom teeth are. Definitely recommending this office to my family and friends. Thank you Dr Moxley and staff! Victoria F read more

Dr. Moxley is a genius! My jaw is locked from a genetic condition and he was able to pull a back tooth with zero pain and within seconds! I'm very grateful and appreciate his philanthropic work in the community as well! Thank you also to his amazing staff for making me feel so welcome!! read more

They have extremely horrible customer service from the manager at this place. I was referred to this doctor for an emergency extraction & I had talked to the receptionist multiple times on two different days, asking if it was okay I be billed for my copay, & I was assured that , It was okay & told I could be billed for my copay. The day of surgery I get there & everything is going smoothly, then they say oh no we need the 327$ today. That I can not be billed for my copay, even though I had just confirmed that it's the receptionist two hours ago that it was okay. They have horrible customer service & communication. They waited till after the consultation to tell me that I could not be billed my copay, just so they could still charge my insurance something. On top of that Dr. Jeff doesn't listen & does what he would prefer to do treatment wise, just to get his pay. I'm letting my general doctor know to never refer people here again. Such a waste of time & money with them. read more

I had all 4 of my wisdom teeth removed. I had a coworker recommend Dr. Moxley and I'm very happy that I decided to come here. I had been putting off getting them removed because 2 were impacted. Dr. Moxley did an amazing job at making me feel comfortable about the procedure and the office staff was great at making sure that I had my x-rays emailed over. read more

AWSOME AWSOME AWSOME I was scarrrrreeeedddd to death and the nurses calmed me down I remember dr.moxley talkin to me next thing I knew I was on my way home they are wonderful treat you like family ...... read more

Staff is extremely rude and doesn't even try to help the patients out. Tried to explain the situation but the employees wouldn't listen and kept interjecting their over the phone assesment. Doctor wouldn't bother to call back or get on the phone and the employees weren't going to get him either. If you want poor service and don't mind them wasting your time this is the place for you. read more

This office claimed to be in network providers for a dental PPO, but they actually weren't. I verified this with the office several times and each time they claimed to be an in network provider. They ultimately sent me a bill for $400 because they weren't a participating provider. I called the office manager to try to work something out, she gave me a ridiculous "deal" and threatened to ruin my credit. Save yourself the hassle. Go find someone honest and honorable. read more

After reading so many bad reviews about Dr Moxleys office I was very hesitant to bring my daughter there. I went in with all guards up on 01/06/17 and to my surprise the staff there was fabulous! Dr Moxley went over the entire procedure with my daughter & I after the surgery he came out & comforted me by letting me know she was coming out of the anestia and would be ready to come home in 10 minutes. Mind you we were in & out of the office in under a hour Four wisdom teeth removed & a very happy mom! Thank you Dr Moxley BTW My daughter was severely nauseated the next day 01/07/17 I phoned Dr Moxley on his cell phone & he instantly called in anti nausea meds for my daughter read more

Dr Moxley is very personable and does great work. My son had a procedure a few years ago and it went very well. Unfortunately, I cannot recommend and would highly encourage others to stay clear of the office based on our experiences from October through December of 2016. The office staff was not helpful, they did not properly communicate with us. After the initial visit, It took 3 follow up phone calls just to attempt to schedule the procedure. Each time I was told that nothing had been approved by the insurance. During my 3rd follow up phone call I was advised that no insurance pre approval is needed and we can just schedule the procedure. They acted like I should have knowing this information and that it was my fault we had not scheduled the procedure.. It is frustrating to find out that we were waiting on insurance to pre authorize, then come to find out 2 months later no pre authorization was needed. Especially when you child needs work done. Each time you call or speak to the staff they are unhelpful and seem to bothered by your inquires. A little patients and communication would go along way. read more