Great staff.large selection of products.great return policy.great location. Prices good on some…read morethings. Such as friskies.

Grooming. NO! Do…read moreNOT use Dawn. The 9:45 appointment lasted until well after 2pm and we just "happened" to pull up to store and she was walking in and said our pet was "still damp" but we could take her.... WTF!? How is your 3rd appointment of the day not done? And THEN when we got our small, easy pup she was so butchered. Dawn even said she was very well behaved so... wth is her cut so erratic!?

Walked in for a pickup order, nobody said hello or acknowledged any of the people standing in front…read more.

I have a large Alaskan Malamute. This is not the first time that I brought my dog to PetsMart on…read moreManhattan Blvd to be groomed; but, it is certainly the last! When I dropped her off this time, I asked about the little table that I saw a small dog on getting groomed. They called me an hour later saying they could not groom my dog because she would not get on the little table. "Even the dog knew she could not fit on that table"!!! When I picked her up, the groomer (Angela) said absolutely nothing to me. She took the dog off of the leash and pushed her towards me. I found that very unprofessional and I am currently searching for another groomer.

Great place to go when you want to spoil your pet. I love to go there on my dog's birthday (or…read moregotcha day, or any other "special" occasion) to buy one of their peanut butter pup-cakes. They're quite pricey, but our dogs only get this one go-round with us. Might as well enjoy it! They have a selection of toys, collars, and other treats, as well as a grooming section, and baths in the back. I walked in the other day with my pup to get her nails done there (for the first time). Call ahead, as the groomer isn't there full-time, but once I had figured out she was there, I walked right in and it took about five minutes (they were long and needed a clip, then grind). Other than cost factors, and a limited selection (small shop, limited space), I think it's a great stop to treat your dog without having to go to a bigger, more corporate store.

I've been a long-time customer, but this experience ended the relationship…read more On my last grooming visit, my dog's tail was cut unevenly and inconsistently. When I asked the groomer to fix it, she acknowledged she didn't know how. At checkout, after reviewing the issue, I was given a 50% discount, which I appreciated as an acknowledgment of the poor work. However, the bigger issue came next. I scheduled another grooming appointment three days in advance, received confirmation, and made arrangements to get my dog there. When she arrived, the groomer refused service -- with no advance notice, no call, and no apology. I had to call the store myself to find out what happened. I was told the groomer is a private contractor and could refuse jobs at will, and that nothing could be done except "leaving a note for the manager." Regardless of internal arrangements, customers schedule through the store, receive confirmations from the store, and reasonably expect professionalism from the business they patronize. Denying service only after a customer arrives -- without notice -- is unacceptable. Grooming quality here has been inconsistent, but customer service and accountability have been consistently lacking. After years of loyalty and multiple chances, I won't be returning.

Brought my my previous dog Romeo ( a special needs senior)…read morefrequently for about six years... and now my current dog Leo goes for boarding/daycare at least one week every month... they're just as wonderful with him. The staff is excellent, I love the webcams, suite options, and the staff is always attentive and focused.. I never see them on their phones or distracted, and it's obvious that they truly care about the dogs. Also appreciate that timely updates about anything unusual are thoughtfully communicated so I don't panic. Ive tried most of the boarding places in town- this one is the best. ( And I have English Bulldogs which are notoriously high maintenance)

Our dog Sydney was very happy here. She has spent two days there so far and didn't mind going back…read more She got a good report card and we were able to see her on the oh doggy cam. The only thing I wasn't crazy about is that she kind of smelled like a kennel but how could she not with all the dogs she was playing with. No big deal. We just gave her a bath.

Been goin there since i was very young...and still do..wonderful folks....know thier stuff and are…read morevery helpful...always big smiles...family owned and operated...go see em..u won't regret it.

I get my fish from here, plus my daughters bunny supplied..The staff is very friendly and…read morehelpful..I love this place

I could not come here and not get Cako a toy! She'd be so upset! LOL! Cute little shop. Lots of…read moretoys and clothing for your canine or feline! There were also a number of treats to choose from. Cako got a crawfish! No peeling but lots of shaking! Cako Approves!

Such a cute boutique. Perfect souvenir to bring back to the pup. The collars were super affordable,…read morecouldn't resist $20 for a quality and unique collar. Workers were very friendly.

The staff is so helpful and nice fantastic selection of plants and fish and fair pricesread more

They're too intrusive on how you maintain or manage your aquarium. They treated me like a novice…read morewhen I have 12 years of experience with aquariums. I was done when they required a sample of my water upon the next visit before they sold me another fish. I took my business right back to petsmarts

This is a cute little store in New Orleans. The staff was super friendly and struck up a…read moreconversation with me. They were fantastic. I love that they are so welcoming. I bought an adorable little fabric flower for my pup's collar and some treats. They have adorable little cookies in their bakery case. This is a must stop shop if you have pets.

Their kitty corner is small, but it exists! As a cat mom, that was my ask when I popped in. The…read moresweet lady working brought me right back to it and let me know they planned to expand it. She recommended an alligator toy filled with catnip that cats absolutely love. I purchased that as well as a king cake toy, and I'm here to say she was quite correct about the alligator! My cat started going crazy the moment I walked in with all my gift bags, and he dug into the bag and pulled that darn toy out immediately! He loves it! Definitely buy that!!!

Wonderful little boutique filled with handcrafted dog costumes and accessories! The two ladies…read moreinside were very kind and helpful. They offered my pup a bowl of cold water and even showed me some of their new capes they hadn't put on the shelves yet! You can find anything from wigs and costumes to socks and sweatbands. I especially loved the Mardi Gras costumes-super cute! Everything was reasonably priced and very nice quality. If you're ever in Nola with your fur baby, visiting this shop is a must!

If you have pets, or know someone that does, this is hands down the BEST shop that we visited in…read moreNOLA!!! Sweetest, most friendly owner. Unfortunately the street in front of the shop is currently under construction - making it a little more challenging to get to this jewel - but please don't let that deter you! Truly the best way to shop local!!!