This is the 2nd review I have left for Dr. Whitlock's Dental office. I have been going here for…read morewell over a year now and I have nothing but positive things to say about their staff!! I had some composite bonding done here awhile back. I left a message after hours to see if there was any possibility they might be able to see me the very next day to repair a small chip, as I had a formal event that weekend and was hoping to have it fixed before then. They squeezed me in during their LUNCH hour the next day to repair my tooth! Their customer service is wonderful and their staff are always so incredibly kind and helpful! I would highly recommend this dental office to anyone!!

Very pleased with my experience at Dr. Whitlock's office. After a long and challenging implant…read moreprocess with a different dentist, Dr. Whitlock was recommended to me. The initial appointment where the impression of my teeth was taken was a bit weird. It was late in the day, there was a big remodel happening at their office and a patient fell down on their way out of the exam room. It wasn't a great first experience. The appointment to have the crown put on my implant went much better. Sadie, who was working with Dr. Whitlock, was very nice. Dr. Whitlock did a great job explaining to me what he was doing. The procedure was painless (except for the sting of the Novacaine shot) and the crown fit perfectly. I will be going back soon for a cleaning. Happy to have found a new dentist.

They told me I didn't have an appointment today, but I did and I have the appointment card to prove…read moreit. The woman at the front desk acted like I was crazy out of my mind for saying I had an appointment today . They offered no apologies. and made no attempt to reschedule. They did tell me that I could wait an hour because the hygienist had a patient at 12:30, which was supposed to be me. Prior to this, I had billing problems with them. One time they didn't bill my insurance. When questioned, they said it was because the image of the card I sent them was blurry. Instead of telling me that it was blurry and asking me to send a new one, they just didn't bill insurance and kept sending me bills. ??? I sent a new clearer image to the 2-to-3 different phone numbers they told me to text it to and I guess one of them finally worked and they billed insurance. Then they told me there was a balance still due so I called and the woman, and over the phone she said the remaining balance was $23 so I paid it. Two days later I got a bill for $44. It's just these weird expenses and a very disorganized scheduling and building system. Today the woman at the front desk, even though I was clearly upset when I left shouted "have a nice day!" after me in a passive aggressive way. The hygienist I had was good but the billing and front desk staff are unacceptably bad. I'm happy to be moving.

Always been exceptional and outstanding. With Dr. EADS retired now, not sure how it will be going…read moreforward.

Excellent care. Highly recommend. I had implants done and am extremely pleased. Dr. Sutor and his…read morestaff are extremely kind and supportive.

i came here for some periodontical work. i discovered the staff to be thorough, friendly and…read morehelpful. They worked to allay the patients fears. We worked through the initial process and set up time for the procedure.

Very nice, super helpful and careful! Everyone there was great about communicating everything!! Dr…read more Starr was excellent, and I definitely recommend!

We had a great experience with Dr. Starr and team for our daughter's wisdom teeth extraction!…read moreThank you all so much for the care! Highly recommend!

The staff and Doctors at Jackson Creek Dental are all professionals and very good at what they do…read more That's why i keep coming back for maintenance and specialty work. I trust them to do what's right, and to help me learn what I need to do to have the best possible dental hygene.

Dr. Tschetter and staff are professional and made me feel very comfortable before, during and after…read moremy crown procedure. I would highly recommend this office to anyone looking for a team that will help you to understand what you need to know about your options, recommendations and general, dental maintenance.

Front desk gals are not very nice and do not cater to patients…read more For a long time patient I do not recommend this operation at this time

Super impressed. I have been seeing another dentist in Bloomington since 2016. I liked his office,…read morehowever, their dental equipment is not modern (you rinse with a paper cup and spit into a sink) and I never felt like I was getting the best possible cleaning from the hygienist. My partner has been going to BFD since we moved here, so I decided to give them a try. Went in today and had x-rays taken with state of the art equipment. Andrea, the hygienist, was great. She explained everything she was doing. She then gave me a really excellent cleaning. I honestly felt like the first REAL cleaning my teeth had since moving to Bloomington (even though I just had one at my other dentist's office four months ago). Dr. Shirley examined my teeth and talked to me about a filling that I have lost recently. He was friendly, explained everything that would be done when they replace the filling and spent a good amount of time with me, answering all my questions. Andrea explained the cost of the upcoming filling procedure so that there will not be any surprises when I return. Large office, plenty of parking. A bit weird getting in and out of the lot due to road work but that should be completed soon. All in all, a really great experience and I am one of those people who really HATES going to the dentist. Now I just need to call and cancel my cleaning appointment at my former dentist's office, because Bloomington Family Dental has won me over. I am an avid Yelp user and the negative reviews of BFD had kept me away. Regardless, don't let the negative reviews sway you. If you are looking for a Bloomington dental office that is modern, friendly and thorough, I highly recommend this office.

Do NOT go here. The…read moreoffice is dingy and Lisa herself can come off as rude. A friend told me that she overheard her talking about how "gross" a patient was when they were across the room from her! She personally wrote up a ridiculously expensive and extensive treatment plan for me, which I showed to another dentist and he agreed it was ridiculous. She was polite but that's about it. Take your money and time elsewhere.

I have been going to see Dr. Lisa Baker for the past 2-3 years. I have always had a great…read moreexperience and the dental hygienists and reception staff are helpful, friendly, and kind. Almost every time I go for my 6-month visit, I wait less than 10 minutes in the waiting room before my cleaning and less than 10 minutes between my cleaning and for Dr. Baker to finish the appointment. They always compliment me for the effort I've put into my dental health and I leave feeling excited to go back again! I've never felt that way at the dentist before so this is all to say that Dr. Lisa Baker is a fantastic dentist and Bloomington treasure. I will miss her and her great staff when I move in the next few months!