I cannot say enough about how fantastic Sweetwater Jewelers is and I just have to spread the word…read more After my husband passed away I finally decided that I wanted to have a pair of hoop earrings made from both of our wedding bands. I could not let something that special just get put away to sit in a box. I had an idea in mind but after researching was doubtful it could be done at all let alone be affordable. I decided to check with Sweetwater Jewelers and was ecstatic when Michelle not only told me she thought she could split each band in half but also may be able to keep some of the original pattern in each ring! I also wanted a part of each band together in each earring. She was able to do it ALL! They came out so much more unique and beautiful than I ever could imagine and I am thrilled! THANK YOU THANK YOU THANK YOU MICHELLE!! I had another ring sized and batteries put in four watches and everything was very reasonable!

This morning (Friday, 23 January 2026), I paid a visit to House of Time in Gainesville, FL, to see…read moreabout having an old pocket watch repaired. I handed the watch to the lady working the front showroom and shared what I knew about the watch's provenance; I also mentioned that I had just casually looked online for information about the maker (Wuesteman), the watch itself, etc. Before I could continue (to mention that I was interested in having my watch repaired), the woman, in a very harsh tone, said, "If you are looking for information, you will have to talk to my boss." To say that I was shocked by her abrupt interruption is a gross understatement. I quickly considered how the conversation had progressed up to that point and came to a conclusion. That she assumed I was only looking for information about the watch was, in my opinion, arrogant. After I asked her to return my watch to me, I replied to her - in a similar tone of voice - words to this effect: "You just made a big mistake. I was going to ask if my watch could be repaired. You assumed that I was only looking for information. You ASSUMED that." With that, I walked out the door. Yes, I could have continued with my request after her initial reply. A fully rational person might have been able to do that, but the manner in which she spoke to me soured any desire I might have had to do business with this establishment. I am reminded of the old saying, "You get only one chance to make a first impression." Bearing that in mind, someone with a more personable affect in customer-facing situations would be a great improvement to your business.

I brought a watch that I bought online to have authenticated at House of Time. While the watch was…read morereal, Michael was so informative and spent some time showing me the poor craftsmanship that was done. He went over and above explaining things about the watch and even did a depth test on the watch which it failed! He didn't even charge me! I'm so happy that I went to House of Time because if I didn't, I would have lost $17K on a defective watch.

Starla and Mike are great. I have a gold cuban necklace that I had split into a shorter necklace…read moreand bracelet. I went to Klaus to have it reconnected and I was extremely happy with the quality of the work and turn around time. I'll definitely be returning to Klaus for any jewelry purchase or repair needs. Thank you!

This is the best jeweler I've ever used . Exelent work at very fair price. They are superb ! Carl…read moreSalvati

I had a ring that needed some repairs and Rob was amazing. He fixed it right there on the spot. I…read morewill definitely return and shop in the future. So glad I found them on this northeast side of town. Thank you Rob!

Fast and friendly service.Limited parking at times. Open 7 days a week…read more I am getting some jewelry repaired. Cost is a little high, and jeweler needs 1-2weeks to complete repair. Overall, I think they have been there a long time with a good record.

I stopped in this morning to inquire about the value of some old family jewelry, Michelle and her…read morestaff were so generous with their time and knowledge. They took the time to go through each of my pieces for me without making me feel like a chore or a nuisance. Thank you all for a great experience.

: WE visited Lady Jeweler today. The owner Liz Cline was VERY nice, intelligent, articulate, kind…read moreand fair with her prices! Her jewelry is GORGEOUS! I only needed a repair today, but we WILL return when we want to buy jewelry!

I took my engagement and wedding bands to Jewelry Works, needing help because they were too large…read moreand could not be resized. I'd taken them to another jeweler previously and had a bad experience, so I was hesitant about anyone working on the ring. However, I had an excellent experience with them. The sizing beads turned out perfectly, and was exactly what I needed for the ring to fit well. They also tightened all the stones throughout the setting. I would recommend Jewelry Works to anyone in need of jewelry sizing or repair.

great/ quick/ pleasant and knowledgeable service with quality merchandise to choose fromread more

Amazing service when I needed a Omega watch sized for a graduation gift that was purchased from…read moreanother store not in Gainesville. They were courteous and ready to help us in a tight timeline. I gave my son a watch for graduation the night before the graduation ceremony but didn't fit his wrist. I called a few watch / jewelry stores in Gainesville via google search for option. The first two were a disappointment. I asked a for simple quote on being able to add 1 or 2 links to a new watch with one store wanting to charge $45 for a 5-10 min job and the other vendor would not even bother to quote. Oaks said cost will be around $20 depending on complexity but it is a new omega speedmaster and we know it is straightforward to solve. "We know he wants to wear for graduation so just come in and we will adjust it while you wait" That is exactly what they delivered and very satisfying to make it easy to do business with people who understand service and sense of urgency. They also told me the business has been in Gainesville for a long time and now you know why Thank you Oaks Jewelry!

After reading some very positive reviews on this site, I decided we needed to stop there. My wife…read morewas looking to sell a pair of diamond earrings. We went to a pawn shop that we've used before and their offer was a joke. We met Kim and Sydney and another lady that were very patient with my hear of hearing wife. Kim offered considerably more than the pawn. My wife eventually walked away with a beautiful watch, a new high end brand purse & more $$$ than the pawn offered to start with! A beautiful store with quality pieces and a wonderful staff.