I've been getting tape-in extensions for 12 years, have worked with many stylists, and tried…read morecountless hair brands. After moving to NC from Los Angeles, I had the most unprofessional and inhumane experience ever at this salon, leaving me stuck with extensions I dislike and $1,000 poorer. Lindsey, a young stylist in training, installed my extensions. She had previously done my hair under supervision with great results, so I trusted her again. I paid $906 for 24" Hot Heads in medium brown (#3), which had always matched my hair perfectly. However, when the hair arrived, it looked much darker. I asked if she was sure it was the correct color, and she insisted it was the same, just longer. After installation, the extensions were clearly much darker than my natural medium brown hair. Lindsey said the color would lighten after a wash. It didn't. After a week, my hair still looked black, while my natural hair was brown (see photos). I called the salon, and Lindsey admitted Hot Heads had sent the wrong color. She offered two options: wait until January for the correct length and color or switch to the Babe brand in the same length and color. I confirmed over the phone that I wanted the exact same color and 24" length. Lindsey reassured me this was possible and even said she'd pay for the replacement extensions herself, as the salon owner wouldn't help. Embarrassed by how bad my hair looked, I agreed to the Babe extensions. When the new extensions arrived, the color blended better, but the length was noticeably shorter than 24". I asked Lindsey why, and she claimed she didn't know, as she had ordered 24". When she compared the Hot Heads extensions to the Babe ones, the new ones were about 3" shorter. I was livid. I paid nearly $1,000 for extensions to add length and ended up with hair barely longer than my natural hair. Lindsey said she'd try to resolve it with Hot Heads but doubted anything could be done. She then offered to resell me extensions at a salon discount. After already spending $1,000, I refused to pay more and just wanted what I had initially paid for. Lindsey told me to text her directly, not the salon, because the owner was rude and had caused her to lose clients. She claimed he was retiring soon and that she was trying to ensure I had the best service. After texting her for updates and receiving no response, I contacted Hot Heads directly. They were willing to fix the issue if the salon opened a claim. However, when Hot Heads called the salon, Lindsey was "unavailable." Frustrated, I went to the salon in person. Lindsey was there, but before I could speak, the owner came out yelling. He claimed the salon had ordered the wrong color and length, directly contradicting what Lindsey told me. He then accused me of agreeing to shorter extensions, which was untrue--I have text messages proving Lindsey promised 24" extensions. The owner became aggressive, pushed me, threatened to call the police, and began recording me. This entire experience has been horrific. I now have extensions I dislike, which are the same length as my natural hair, and am out $1,000. Do not go to this salon. Their negative reviews are filtered, but if you dig deeper, you'll see similar horror stories. I wish I had.

This salon actually cares about its patrons. They don't push their own agenda, but rather listen to…read moreall your hair-brained ideas (pun intended) and then tell you why 1/2 of them won't work and then help you get to the 1/2 that will and you walk out every, single, time amazed at their latest creation. Lindsey has worked with me for over a year now-coming up alternatives to my crazy ideas. She has never failed to make me laugh and never failed to impress me with her talents.

The hair cut was done so well ! It was very hard to find a perfect spot for hair services and now…read moreI'm in love with this place ! Can't wait to go again and again ! Absolutely loved the way the place has the vibe with lovely service and people

Megan does my hair and my little guys hair. She is awesome! Fun shop with character. Self care…read moreis important and this is the first hair salon I've been loyal to in forever. They treat me decent and make me comfortable which is hard to find. I always get a decent cut and don't worry about what they are going to do to me with the scissors.

My husband and I went to Fire Salon for much needed haircuts. I had Tori and my husband had Oscar…read more We were so pleased with our hair cuts. Real stylists, making our hair look fantastic. I actually look pretty. Total consultation first and explaining what she was doing.We will be back. It is the best haircut i have ever had.

Scheduled appointment to find doors locked nobody there. They were quick to rectify and offered…read moreanother appointment next day at discount or free. Stylist was friendly enough took their time and I was there four hours and still have severe black roots in front of my hair. She bleached me white blonde and no dimension like I asked for. Billed over two hundred upon leaving called next day apparently they took 100 off AFTER my voicemail. It will cost a lot more than that to fix this fake looking hair. The salon is not very aesthetically pleasing to be in either. Very drab with no natural light.

I been going to Brenda since I moved down here from NY in 2011, she is the best. Here knowledge and…read moreability it awesome, I have never been disappointed. if your looking for a great hair dresser or need a change ,you must check her out.

Michael has been doing my hair since 1990! He has always given me the best version of myself in…read moreany and all of my life's stages!!!!! Here's to the rest of my years with them!!!!

The best salon ever! Stylists are top notch! Some of the best around…read more Beautiful clean facility. Great products.

I needed a new stylist when I moved to the triad from Buffalo, NY. I have curly/wavy hair and only…read morefound out a few years ago that there are really specific techniques stylists can use to add lightness and layers to my curls that help them to hold their shape. It's different from traditional layers. Kameron knows the technique! I walk out of the salon with bouncy, light curls, every time. Kameron is so nice, too. I feel like I've caught up with an old friend every time I leave.

The service here is impeccable. The stylists are well-trained, and I would trust ANY of them with…read moremy hair, and I am picky!! My personal stylist, Rebekah, is especially skilled in colors & cuts. The downtown vibes feel so cool, and the salon is decorated in a boho chic: eclectic. They use the best products and offer you complimentary beer, wine (), soda, coffee, or water. If you are in the market for a new salon, don't think twice!

I moved here 7 Months ago, have been on a mission to find THE Hairstylist that could please me, and…read morelisten to what I would like. Yesterday I was fortunate to find her. Her name is: Jennifer WALKER (they have 2 Jennifers at CHECKERS). She listened to what I was wanted, and I am so pleased. I WILL be back in 4-6 week for her to maintain this style. She is Fantastic!! Give her a try, I think you will be pleased, and she has a great personality!!!

We were in town visiting and in need of hair care. We were lucky enough to get short notice spots…read morewith Trina and Lauren. They got us fixed up and presentable! Location is convenient and the business offers a comfortable pleasant place to get your hair taken care of.

I'm an average looking guy and needed help with my hair. I didn't have an appointment, but Charlene…read moresaw my desperation and somehow managed to work me in. I normally brush my hair straight back and admitted to needing professional help. "Do whatever you need to do", I hopefully offered. She cut my hair while providing sincere conversation. She ended up parting my hair on the side and now I have to use my golf clubs to keep the women off of me and look forward to my GQ photo shoot! (That last sentence was an exaggeration/ whopper -but the rest is true) I also got 4 compliments the following day - that is true!

Darlene is a fantastic hair stylist. I found this salon years ago after a bad experience elsewhere…read moreand she kindly and patiently listened and worked magic to fix a terrible cut. Since then I have been very pleased with the atmosphere and work ethic at Hair Kutts. Sincerely good people run this establishment and they give each client complete attention. Darlene is a very talented hair stylist.