I have been a paient of Dr. Brown for the past nearly 2 years. My experience has been always amazing. They have great staff. , always answer the phone. Recerntly i was in need of an urgent consult. The office manager got me in right way the next day. Dr. Brown was wonderful and very supportive , explaining in detail everything I needed to know. . His visit and his detail explanation of my dianosis gave me such a peace of mind. Thank you Dr. Brown and staff. read more

We've been seeing Dr. Brown for several years now. He was referred to us by a neighbor when our previous eye doctor sold his practice. We have been very happy with the quality of care we've received and would recommend Dr. Brown. His staff is also very professional and helpful. read more

Dr Brown office is very professional and has cared for my eyes for over 20 years. Always provides what is the best solutions for my vision needs. Keep it up hopefully I can visit for another 20 more. read more

Easy to schedule appointments. Office staff is very friendly and helpful. I love supporting someone who lives in and serves our community. Highly recommend! read more

Been going to see Dr Jeffrey Brown for years now! He's a very good Dr! Very professional I definitely trust him and appreciate his business for sure! read more

I would definitely recommend Dr. Brown as an optometrist. His quality of care is amazing and everyone in the office is super friendly. They really treat you like family. read more

Dr. Brown knows what he is doing. Suck it up with his front staff. He needs workers when most kids don't want to work. Who cares you not there to see them your there to see Dr. Brown. read more

Doctor is great. He really cares for his patients. And doctors assistants are also very helpful. service is fast never need to wait too long too be seen. I can come in same day if I have an issue with my glasses. But Front desk are not very friendly. Never even look at you when they are talking to you. read more

Jeffrey H. Brown, OD - Optometrists Near Me - Costa Mesa, California

Thank you for helping with my dry eyes. I read the reviews and decided to book my appointment. I've been suffering from dry eyes due to Lasik surgery and weather allergies and too much working on my computer. I have tried LipoFlow twice and had great results. What is LipiFlow?LipiFlow is a treatment device designed for effectively removing blockages from the meibmomian glands, allowing them to properly function and produce the oils that make up the top protective lipid layer of the tear film. It was very relaxing I felt like I was taking a little nap during the procedure and I would highly recommend it if you suffer from dry eyes uncomfortable contact lenses or any dry eye symptoms. The doctors really personable and explained everything so that I understood what was the cause and how to prevent it and what to expect. read more

Dr. Brown is a great doctor. The front staff is very incompetent. I went here years ago and had a great experience and decided to come back and also recommend other family members. So now (2024) coming back has been a horrible experience. Most of staff is rude and pushy, and have no true costumer service skills. The guy that's been hired for the front in my opinion has no reason to be there. He acts as if he hates dealing with people and they are a burden to him. Also literally told me a problem that happened concerning my ordered glasses way my problem and was extremely rude. I feel bad for recommending this office to family because it has not held up. Even the family I've recommend had bad experiences. read more

Continues to be the very best eye doctor you will ever find. About one year ago, I experienced a serious retina detachment (macula off). Dr Brown met me at his office (on his day off!) and proceeded to call around until he found a specialist he was satisfied with to send me to. I spent the next several months going through procedures & convalescing and Dr. Brown stayed abreast every step of the way. Because of his care, I have my sight. He is amazing. read more

I have been going to Dr. Brown since I was probably about 6 or 7 and he has always taken amazing care of my family. Not only is he an amazing optometrist, he genuinely cares about his patients. The staff has always been kind, patient, and helpful. read more

The Doctor is a great guy. The staff is rude, and do not follow up on there work. They are condescending and could care less about you or the work they need to do. Again the doctor is great he just needs to remind his staff that customer service is the way to build and keep business. I would give more stars to the doctor and I want to give less stars for the staff. read more

I found it extremely bizarre that they would not see me without my SSN? I've been seeing physicians, specialist, and optometrist with my same insurance company for the last 5 plus years and never asked for my social security number by any. This seems sketchy. So I declined to schedule. Can they not call my insurance company, a national insurer to verify my coverage!?!?! read more

Dr. Brown and all of the office staff are so great. I've been with them for just under a year, and every time I've called or had an appointment they've treated me with genuine kindness and concern. I always feel comfortable asking them questions about the health of my eyes and the options available to manage my vision problems. It's good to have a provider can alleviate the stress around my health instead of adding to it! read more

Dr. Jeffrey Brown provided me with an outstanding level of skills, friendliness and utmost respect. Very meticulous, treated me like family. I've lived in Orange County my whole life and wear glasses for decades, never had a chance to see Dr. Brown. What a professional with a greatest assistance! The best Optometry Doctor I've seen in my lifetime. The City of Costa Mesa ought to be proud to be home of having a professional such as Dr. Jeffrey Brown. Thank You so much for your assistance!! Wagner B. read more

Amazing doctor. He really cares. He didn't try to sell me unnecessary expensive stuff. He is very knowledgeable! And if he suggests you some treatments, means you do need them. I can 200% trust him. Just such a rare thing nowadays. God bless you Dr. Brown read more

Poor customer communication. I had to call multiple times to get clear answers because they didn't call back as they said they would. I have also been getting a lot of text messages about other people's appointments. read more

I love that I found Dr. Brown's office, it's always been so easy and no hassle no up selling, just good customer service. And low and behold my prescription didn't change for once! I swear it's because I have been coming to Dr. Brown's office consistently for the last 3 years, and I do truly feel that he has kept a good eye (haha no pun intended) on me as a patient. Could it be coincidence that my prescription finally hasn't declined like usual every year before, I don't know but I'll take it. Especially since i'm basically legally blind. I feel like Dr. Brown actually takes an interest in his patients and I'm happy again like I said to have found his practice! read more

I just called to schedule an appointment for annual check up. The lady answered the phone was very mean. I have a anthem but she kept telling me what is the name of vision. and i was not sure what means. and another phone rang at her office, all of sudden she screamed saying some one answer the phone!! during i am talking to her. what a rude service. she told me you have to call HR of insurance. I never had a problem with insurance. I just gave Identification number and they can find out. but this office does not do it. read more

This Eye doctor is awesome. His staff is very friendly and helpful with all your questions and concerns. He has a large selection of Frames to fit any style you are looking for in glasses. You can also purchase nice Oakley Sunglasses thru him using your insurance frame allowance and you just pay the difference. read more

Dr. Brown is one of the most professional Optometrist I've ever met. Very friendly and easy going. But he listens to you. I was just talking to Dr. Brown the other day and we were trying to think back to when I first started seeing him as an eye doctor. We were both pretty sure that it was pretty close to when he opened his practice there in Costa Mesa. Amazing how time flies. Staff is very friendly and also professional and are always willing to help you make your selection. With the years of experience on their side you're sure to get the best pair glasses or contacts for your needs. The only thing I would like to see different is a little bit more selection of Frames to choose from. But that is just my feeling. They do have a large variety of frames to choose from I'm just old school And like a wireless bottom frame. But definitely a 5 Star Review! Way to go staff. read more

Dr. Brown is the BEST optometrist! Very gracious and friendly, but he also goes above and beyond for his patients. After having pain in my eye for a few days, I decided to go to my regular optometrist Dr. Brown. I'm very bad with my eyes, very sensitive, too scared to even put contacts in! So when he discovered there was a small piece of metal stuck in my eye, he worked very calmly and quickly and got it out in five minutes! Not only that, but when I was feeling the eye pain again a couple days later, we called him and he told us to come in on Saturday so he could give me eye a look. He's closed on Saturdays. He only came to the office just to check on my eye. Now if that's not a god Doctor than I don't know what it. Dr. Brown I am so grateful! Living in LA now, so I'm desperately missing him as my eye doctor! read more

This was my first trip to see Dr. Jeffrey Brown at family eye care. The staff was extremely friendly and helpful. I was seen by the doctor right away. The doctor is exceptionally great. He took his time to thoroughly exam my eyes, and answered any questions I had. Definitely my favorite experience at the eye doctor, as of yet. I highly recommend Dr. Jeffrey Brown, and I will be back next year! read more

Jeffrey H. Brown, OD - Great selection of glasses - Optometrists Near Me - Costa Mesa, California

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Been coming to Dr Jeffrey Brown for years - Probably going on my 7th or 8th year. I was referred to him by a friend and I've never had to have find a reason to look anywhere else. The staff is caring and understanding. Dr Brown is the same himself and is well educated with it comes to the health of your eyes. The place is small and hidden in the corner in a small plaza. No issues with parking and the wait time is no more then 10 minutes tops. read more

This was my first time ever seeing an optometrist and I'm glad I went to Dr. Brown. The office is clean, the staff is helpful and Dr. Brown is very thorough. He took the time to explain things to me, showed me images and conducted a full exam. I felt like he genuinely cared about me and my eyes. I took away one star because it cost me $80 to find out that nothing was wrong with my eyes. He literally recommended that I do my google homework and told me I don't need glasses for 20 years. I'm not sure what the usual cost of an exam was - but I wasn't expecting to pay that much. They also tried to charge me $36 for these photos they took on a fancy machine, but I didn't agree to that - so they removed it. Will I go back? Yes. Will I be positive that I definitely can't fix the problem on my own so I don't waste $80? 100% read more

Love this place! I was from out of town and without contacts. Dr. Brown's team took great care of me. Thank you!!!

I've ordered 2 pairs of glasses and 1 pair sunglasses over the last 5 years. Each time it hasn't gone smoothly. This last pair has cause me to give up on this office. I ordered glasses in January. Wasn't charged correctly, so they had to run my card again. Was told they would take 10 business days. I called on the 12th business day to check on them. Was told they probably be here in a couple days and they would call me. Called on business day 19 wanting to cancel. I was asked if I got the text 6 days earlier saying they were there and I replied I had not. Talked to the doctor, he asked what I wanted to do (expressed how cute they are) and I said I would pick them up. The next day I picked them up and he adjusted them. They didn't fit right so I went back to return them. He adjusted them again and said how cute they were. Still don't fit right. Went in and wanted to return them once again, doctor wasn't in but informed at the desk they don't take returns but she would have the doctor call me. Over a week later still haven't heard anything. If you don't take returns then why ask what I wanted to do when I called to cancel on the 19th business day or the next time I came in wanting to return them. That should be mentioned before a purchase and with any other discourse the office has. All what was done was adjustments and saying how cute they were. Very disappointed. Maybe my expectations were too high. I don't feel like the glasses and my face are a good fit. Them being "cute" should not be a reason to keep them if they aren't correct fit to wear. I will not be a returning after that. read more

The only optometrist I trust with my eyes. Have been a patient for many years and never had a reason to go elsewhere. Always treated very well, good selection of frames and fair pricing. Dr. Brown is the man, he will get you in and out efficiently and with accurate results while answering any questions you may have. Very good at what he does, same with the staff who are very hard working and kind people. 5 star establishment read more

I really love Dr. Brown because he's always there when you need him! He's very gentle and understands what it feels like to get your eyes looked at and is willing to be gentle and not so aggressive. He really is concerned with the health of your eyes and asks your history without being too pushy. I've had my current glasses for about 6 years and walked in today to get the ears reshaped, easy peasy!! Just walked in told them what I needed and walked out with glasses that fit me perfectly :) Thank you!!! Even though I didn't have a ton of money, about 6 years ago, I was able to get glasses that still work great for me! I am so happy I have a good eye doctor I can count on!! Thank you Dr. Brown!! read more

Dr. Brown and staff were superb! Got me in, handled insurance calls and provided excellent service! He was thorough and conscientious in checking my eyes! I would def refer anyone who needs a professional eye exam, to this clinic! Thank u, again, Dr. Brown! read more

i cant thank DR BROWN enough,he has taken such great care of me and my eyes for over 20 years with absolutely no complaints ever...he is the type of DR that lets you feel like your his only pacitaint because of how much he cares....thanks again read more

I love Dr. Brown and have sent him few of my co-workers and family. I wear glasses only for the computer at work and readers all the other times. Dr. B says my distance almost 0. But I can't see well enough without readers to read anything. But the one thing I love about Dr. Jeff is he won't sell your anything you don't need. If you just need readers he'll tell you to go buy some cheap ones. He won't try to sell you $100 specs just to read. I wore my 1st glasses at 5 and my mom went to the same ophthalmologist for years till he retired. She took us every year to get out eyes checked. And I encourge me girls too. read more

Doc is great! Easy going and professional. Been going here for years and have recommended many friends. Best eye doc around!

Let me start by saying, Dr. Brown is TOPS in his field. I have been going to him for a number of years now. He not only takes care of me, but both my sons. We LOVE Dr. Brown's caring treatment! He is gentle, understanding, always interested to know what's "going on in your life," showing genuine care in all of his patients as people, not just "a patient." I HIGHLY recommend Dr. Brown-The Best in Town! read more

Overall great experience! I was able to get in same day, the staff was helpful and friendly! I was able to find more than a few frames I loved! read more

Very friendly staff and a great doctor! Everyone answered all of my questions, and I almost felt like I was at a magic show when he did my eye exam! He really knows his stuff! I would definitely recommend Dr. Brown! read more

Great experience with Dr Brown. I wanted to try Lipiflow treatment for dry eye; Dr Brown was able to see me on short notice, explained the procedure and its alternatives, tested whether I could potentially benefit from it, and was very helpful overall. read more

Dr. Brown has been my optometrist for many years, 12 to be exact, and I've never felt the need to search for a different optometrist. He was thorough when I needed an answer and very helpful when I asked about Vision Therapy. He made sure I went to a place he trusted. I really enjoy going to see him because I know that my visit will be pleasant. His staff are also a pleasure to work with; they're flexible and work well together. I highly recommend Dr. Brown, he's an eye saver. read more

I have been getting my eye exams from Dr. Brown for years. He is down to earth, easy going and professional. The staff is friendly and helpful. Appointments are easy to come by and flexible with my schedule. I would recommend his office to anyone. read more