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    Jeffrey L Zonderman, MD

    1.0 (2 reviews)

    Services - Jeffrey L Zonderman, MD

    Eye surgery

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    1 year ago

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    Pamela Kaw, MD - Eye Health Center of Troy

    Pamela Kaw, MD - Eye Health Center of Troy

    2.5(11 reviews)
    2.0 km

    She's a good doctor I had early cataracts in both eyes & she…read morereplaced both lens I go periodically to get lens checked Next time I am in NY, I will stop by for a checkup

    Do not go here. Doctor Kaw promised me that I would retain my close up vision (very important to…read moreme) after my cataract surgery and then she implanted a distance only IOL and now not only can I not see close up or mid range but I have imperfect distance vision too. When I wasn't jumping up and down and kissing her feet with joy and instead wanted to know why she did the opposite of what I wanted she physically turned her back on me. She refused to continue my treatment (and I was only four days post op). She left me with uneven sight, no referral, no medical records...nothing. I'm having to start over with another doctor. I will never be the same physically or emotionally. Now she says the outcome was as "intended" and is "optimal" which is ridiculous considering she did the exact opposite of what I wanted. She also says I should call for an appointment, as if I would ever go back there again after she kicked me out because her fragile ego was wounded after I told her I was unhappy with the results! Avoid this medical office at all costs!!! Edit: After more than a month I finally got my medical records and her doctor's notes are all lies and leave out her tantrums and the odd things she said to me like "why reach for high Mercedes when you can't even ride a Toyota" when I asked about Toric lenses. She will deny it but I can prove it.

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    Pamela Kaw, MD - Eye Health Center of Troy
    Pamela Kaw, MD - Eye Health Center of Troy
    Pamela Kaw, MD - Eye Health Center of Troy

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    Ophthalmic Consultants Of The Capital Region - Waiting.... waiting.... waiting... only been an hour wait so far

    Ophthalmic Consultants Of The Capital Region

    2.4(46 reviews)
    9.1 km

    The technicians are pleasant enough. Everything seems to take a long time, so be prepared to wait…read morequite a while. The doctor is competent, although you spend very little time with her. There's not a lot of communication. My main concern was with the receptionist at the check in/out desk who was quite rude. I don't think a person with this kind of attitude should be in the position of greeting or interacting with patients. Generally the care I've received with this practice has been good. But there is room for improvement with patient interaction.

    I have to agree with their very low rating. A couple of years ago I went there for a consultation…read morefor blepharoplasty. They did a thorough exam, took lots of photos. It was denied by my insurance company because they didn't send in the photos. I called the office and they kept transferring me to the person that takes photos so I could schedule photos but I already had photos done because they weren't listening to what I was saying. I finally got to the right person and they said they did send the photos so I asked them to just please send them again because they don't have them. Apparently they sent everything in as a new claim and it was denied because I already had an open claim. They also only submitted the claim for only one eye!! I ended up going somewhere else and was successful. Fast-forward to now, I went there for a certain issue. When I made the appointment I explained what was going on and got the appointment within two weeks. So I went there and they started doing their usual checking my vision, dilation, and when it comes to the actual eye test I was having a lot of trouble because I was there because I was having an issue whether I was wearing glasses or not. The technician got annoyed with me and kept saying I was being inconsistent and that she couldn't finish this exam because I was just being too inconsistent and I finally said well I'm not here for this anyway. I'm here because I'm having an actual issue. Apparently nobody told them why I was there. They thought I was there for a check up and some glasses. After almost 3 hours I finally got to see the doctor who started talking about glasses. Again I told him I am not there for glasses and told him what I was there for. He got a little flustered started throwing his arms up in the air he's like I just don't know and said a few other things and just left. Huh? He did order a test for my optic nerve which looked fine. He rescheduled me for two appointments. So I went in today for the first one and you know what it was for? Glasses! I asked even before I paid the co-pay what I was there for just to be safe and that's what I was told. They said sometimes prescriptions can change. And I said well it happens when I'm not wearing my glasses too so I'm gonna bet and say it's not the glasses. They still tried to get me to get the exam for new glasses! They do not listen to their patients. At all.

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    Ophthalmic Consultants Of The Capital Region - Seepage is 24/7 now made much worse by badly administered treatment

    Seepage is 24/7 now made much worse by badly administered treatment

    Ophthalmic Consultants Of The Capital Region - The painful bumps in the  corner of my eyes are irritation caused by the perpetual seepage

    The painful bumps in the corner of my eyes are irritation caused by the perpetual seepage

    Ophthalmic Consultants Of The Capital Region - Dr. Susan Castronuovo is board-certified and has practicing comprehensive general ophthalmology for more than 20 years.

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    Dr. Susan Castronuovo is board-certified and has practicing comprehensive general ophthalmology for more than 20 years.

    Jeffrey L Zonderman, MD - opthamalogists - Updated June 2026

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