I have been to Persol on 253 Elizabeth St, New York, NY 10012 may times I have been to…read more575 Madison Ave, New York, NY 10022 Oliver Peoples you get my point I have been to every location in the city I have never had a experience like this I'm very upset and disappointed if don't not come in knowing what I wanted I would never made a purchase I called in advance to make sure how to get to the store he was he was rude Now I arrive to the store I'm like hay how's day going small talk they look at me no response I'm like alright i was asking about op-13 they were very vague on their description. I guess you could say I was just trying to get conversation out of them because I already know a lot about them. I love eyewear and I love meeting people and learning new things I get My phone out and show a picture what I wanted I came in knowing what I wanted if I didn't know what I wanted I would've never made a purchase I would not Recommend "truly interested in selling or help. Save your time and maybe try another store

Completely satisfied. Over the last 5 years I've purchased 4 pairs of glasses from this location…read more True, they are a little pricey, but the service I received was excellent. Ms. Shaquana Hobbs addressed every issue and concerns I had. She was very helpful with the styles that fit me well and made great recommendations on tint, frame shape and size. I started wearing glasses 30 years ago, and this is by far is the best service I've ever received. Thanks Shaquana/ Oliver Peoples,you and your staff are the best.

I can't say enough good things about this place! I took my broken glasses in after checking with…read moreseveral other shops that all told me they couldn't be fixed and I needed to buy a new pair. Within 30 minutes, the owner, Harry, had them completely repaired. He is incredibly knowledgeable and was so friendly throughout the entire process. If you need a quick, affordable, and expert repair, this is the place to go!

Going there over 10 yrs--Harry is the best--HONEST, professional, prompt--it doesn't get better.read more

Warby Parker I feel is one of those stores that sells a lifestyle as part of their deal. The store…read moreis cool with light wood and very inviting. All of the help is young and hip. They have books arranged by color in the wall which I find infuriating by promise that doesn't factor into the review. Maybe a bit. Anyways they have a wide variety of reasonably priced frames arranged in a very aesthetically pleasing way. And they are all named after people for some reason. I hope it is after the first person who buys each design. I think that would be fun. Or the designer is a weird stalker and he follows people home and looks at their mail and then names glasses after them. Maybe takes a souvenir like grass clippings. Or goes through their garbage. Nothing too weird. Anyways I have had eye exams. My wife has as well. I thought they were fine. I think the glasses are fine but not great. I mean I think you get what you are paying for. Reasonably good glasses. I think there is an option for better progressive lenses. Like regular and then better progressive lenses which cost a little more. Which is weird like regular and extra strength Tylenol. Regular strength. You know, like when you don't want too much relief, and not too fast. Here is my signature Haiku sign off. Warby Parker store Books arranged by color? Dumb. You're a Lens Crafters

It's been about a year that I bought my eyewear from there although I didn't trust them to actually…read moredo the eye exam I went somewhere else for that but I did really like frame they had and the young man was so helpful that he talked me into them because I was not there for myself so moving forward my daughter was looking for frames so I told her to go check them out and very friendly when we walked in the store ask did we help replied no not yet my daughter trying on different frames 30 minutes in sales guy come over helping her he tells us he is going to the back to check for different colors as we are waiting female worker comes over to us and ask me are them your glasses I say excuse me because I'm confused she goes to say the glasses you have on are they ours that you trying on I say these are my glasses although I did get them from here a year ago and you don't even have these frames on your floor why was she trying to accuse someone of taking glasses what she could have said was Ms I like your frames were did you get them but on this day she lost a customer that day and future.

Innovation Optics was a great local choice when my prior optician wasn't available. Innovation…read moreOptics fit me in quickly, the eye exam was easy, and I ended up surprising myself by getting eye glasses there as well since they had a ton of reasonably priced options. Then, the glasses came in surprisingly quickly after having to be ordered. All in all, it was a great experience and I'll plan to come back.

Excellent staff and frame selection. I've been a customer for years. You will love this…read moreestablishment!

A five star review for a five star office! From examination, to glasses selection, to fitting I…read morecould not be happier with my experience at Block & Zuckerman. Thank you to Dr. Schwartz for my new updated prescription, allowing me to see more clearly than ever. Thank you to Ofer & Keirstan for your abundance of patience as we found the perfect pair of glasses for me (the frame selection here is out of this world, by the way) & thank you to Anne who took the time to make sure my glasses were fitted correctly. Being a professional in the field, I can say that the quality, time and attention I received at this office really differentiates them from other offices. To say that I love my new glasses would be an understatement.

Unparalleled customer service. Worth dealing with them irrespective of cost. Truly artistes at…read moreproperly fitting lenses in frames. Wanted to buy exact same frames as I have currently. Though nowdiscontinued, Ofer found a set at Walmart (greatly reduced price). Done & done. Who does that anymore? My loyalty is assured.

I am shocked that Pildes has only 3 stars (And Revolution Eyes in TriBeCa has 5!) when they are the…read morebest optical shop I have ever experienced. My husband and I have both bought several pairs of glasses from them over the past few years and their service is stellar. The staff on the shop floor are wonderful. Helpful without being pushy. And they give honest opinions about how things look. I recently had to order replacement lenses for some Tom Ford glasses I bought from them and despite that they were a difficult prescription, they had them back and ready to go in 3 days! I would highly recommend them: A great selection of high end brands, wonderful service and quick turnaround on orders. Definitely a 5-star experience!

I found this place online because I wanted a pair of Chrome Hearts and after searching, found that…read morethey were more of a niche brand and not so widely available. I'm handicapped, so before I travel anywhere far, I will call ahead to find out what obstacles I'm dealing with. The person who answered was the same person (I knew by the voice) who helped me the day I went up here, answered my questions fine, but I can't help but feel this annoyance in his voice and energy. Maybe he was busy at the store, so I didn't really think anything of it. Either way, I traveled an hour and a half from Cherry Hill, NJ to come here. The store is located on the second floor the Short Hills Mall and it's outside of the Bloomingdale department store. I use crutches and am an amputee, so knowing exactly where I am is important to me to gauge how much moving I will have to do. i get to the store and it's a small store with a few brands available on display. My mother came with me because she was interested in buying a pair of sunglasses (which she did) and didn't feel comfortable leaving me to travel alone too far. We're Korean and she was telling me how the people in the store were judging us because we looked "poor" or not what they would expect people who shop at their store to look like. I told her she was crazy and not to say anything because I just wanted my glasses and to leave. I had just walked a pretty good distance from the parking lot and I told them that I was the man that called about the Chrome Hearts. He kind of acknowledged me and was speaking about 10 feet from the counter to the Chrome Heart display. No offer to really help look or even sit. I didn't think anything of it. I asked to sit and started shopping. He brought a few pairs over and I started trying them on. I quickly found one I was interested in and selected the color for the transition lenses (I chose Amethyst). They actually told me that it would be about 2 weeks initially. I asked them to mail them because I wasn't going to come back (I own a business in Philadelphia and I usually cannot leave). I left and waited to hear back. I was anxious and was awaiting a call for any updates. A week and some change had passed, and I still hadn't heard anything back, so I called them. They picked up, but acted like they didn't know who I was initially. I even said that I was there buying the Chrome Hearts a week ago. I doubt there are few people coming in here dropping thousands on 1 pair of glasses. Especially that recently. Anyways, I keep giving them the pass that maybe they're dealing with shit and are too busy. I asked them what the status was, but no one could answer and they asked who sold me the glasses. I couldn't even answer the question because the guy didn't even introduce himself at all. But I remember his face and I never forget a face. He's a white boy with long hair and glasses. Either way, they said they would have someone call me back. I waited a couple hours and heard nothing, so I called back again. The people asked again who helped me and I said that I was supposed to get a call back but didn't hear anything. They put me on hold and FINALLY got a hold of the man. He had a very distinct voice and I immediately recognized it. He picks up and says, "HE is calling", when clearly I am the one on hold and am the one who called. I rolled my eyes and just bit my tongue. Only to find out that the lab was having issues with the tattoo that is imprinted on the lens, and that Amethyst may no longer be an option. He said he would call them and find out if it was possible in anyway, and he also asked if gray was a possibility if Amethyst was off the table. I said it was fine and awaited a call. I waited and heard nothing. SO I CALLED AGAIN. He then told me, "Oh yeah the Amethyst wasn't going to work, so I told them gray." I'm just appalled honestly. The amount of miscommunication, NO COMMUNICATION, and COMPLETE LACK of professionalism is enough to never come back. I then waited again for my call, only to have to call back AGAIN, but this time I was pissed so I let loose. I told them that I had seen better service at fast food places and expected MUCH MORE from an "upscale" retail store. I guess that lit a fire under their pompous and arrogant asses, because they ACTUALLY started calling me. I received daily updates about my glasses, and then they told me that it was going to take more time because the "LAB" fucked up the lens and it couldn't pass "quality testing". I'm over it at this point and felt compelled to write this in hopes of saving others from an absolutely HORRIBLE experience. This place did a revamp and name change and I see why now. Would never recommend and never go back. If you're looking for Chrome Hearts, then you are better going to NY and giving your money to people who actually care and appreciate it. 0/5 stars if I could.

I went in for a routine eye exam. Everything went smoothly. The only con I have is that the optical…read moreshop didn't take my insurance but the office did. I came with my own glasses. I'm waiting to get them back. I will update this review then.

I had an incredible experience and the staff is I'm super nice. I loved working with the doctor.read more

Madison Eyes will give you a tasteful, expert, detailed selection process when you're picking your…read moreeyeglasses. They have a wide selection of normal-looking frames, as well as more distinctive choices that the staff will be excited to show you. It's worth stopping in if you want some choices that you won't be able to find elsewhere. My left eye is -6, my right eye is -4, and I have strong astigmatisms in both eyes too. Mintze, my optician, set about looking for frames that had adequate support for the thicker parts of my lenses-to-be. When it came time to pick the coatings, she warned me that the blue light filters would really harm the transmission of the thicker parts of the lens. I appreciated this attention to detail. Really, you're coming to Madison Eyes because you want a neutral person's appraisal for how the frames look on you, and because you want greater selection. It's definitely not cheap to buy glasses here. But it's worth it for making the most of my sight, my most important sense. I'm posting photos of my top two choices from this year. Vote for the one that looks better on me!

I appreciated the professional attention of Ms. Marilyn Rubino, Optician at Madison Eyes. She…read morenoticed that my prescription was unusual, and rather than just going ahead and routinely filling it she was concerned enough to call my Optometry Doctor to inquire and confirm the prescription. She also saved me money by suggesting that I use my old frames for new lens rather than buy new frames, and by checking the coverage of my insurance company resulting in a 20% discount. Care, attention, and professional service.

Grossly inefficient, will go elsewhere next time. Will not multi-task. Have been waiting a month…read morefor getting lenses changed, I get it that their lab is slow but there is no follow up or urgency.

I am here at 9:45 am on a Friday. It is supposed to be open at 9:00 am…read more Bothe the front and back doors are closed. Are they still in business?

Absolutely top-class. The support and technical expertise of Austin and Ledy G over the years are…read moreunmatched. The optometry doctors have also been excellent although their availability can be limited during certain periods of the year.

The service and expertise is fantastic. Dr. Maria Donmingues is both extremely knowledgeable and…read morepatient. She takes the time to explain everything regarding the condition of your eyes and answers all of your questions. I was definitely not rushed. I then chose a pair of glasses and was fitted by Austin. Austin is also extremely knowledgeable and patient. He explained the various differences in frames and which ones he thought would benefit me most. If you want a great eye exam and want to be fitted with the beautiful frames this is definitely the place to go.