Went to this office as I was finding a new ENT since my doctor retired, and booked with Dr Thomas…read moreand they're the only office that could get me in to be seen for my ears in a good timeframe. I love this office, it's super chill in the waiting room, cute building, the staff were friendly and knew their profession well, and Dr Thomas rocked and got my ear issues resolved and removed the excess drainage (I had an infection). Highly recommend! Thanks!

This was my first time to see Dr. Rosenbloom. It was a little difficult getting in touch with them…read moreto set an appointment, but I just figured they must be an extremely busy office. Upon arrival, the staff was extremely nice. I had the best experience.Dr Rosenbloom was extremely friendly and made me feel completely at ease with my issue. The staff was friendly and professional. Overall had a great experience.

I absolutely loved this doctors office! Everyone was so sweet. The nurses, the ladies in the front,…read moreand Dr.Jackson were incredible! I am fairly new to Texas and I'm very satisfied and happy I found them! When I found out my insurance wouldn't cover this they went on and still did there thing and charged me an amazing price! From $500 to $150! You can't beat that. I will definitely be coming back. - Leander Coleman

The doctor did her quick exam and then gave us a "canned" answer which, if she had listened to what…read morewe were saying, made no sense at all. Then rushed out of the room saying come back in four months. Don't count on it.

Came in for allergy testing. Drove 45 mins for them to tell me I had to reschedule because no one…read moretold me during the previous appointment that I couldn't take my allergy meds for 7 days. I was also not provided a packet with instructions/consent forms for said allergy testing prior to my arrival today. I took time off work and drove over an hour and a half to waste half my morning. When I explained that not taking my allergy medicine for more than a day leads to full body itching, watery eyes, unable to breathe and sleep due to not being able to breathe, as well as constantly sneezing and getting hives, I was told to take Tylenol. Explain to me how that makes any sense. No one apologized for the inconvenience or for failing to do their job and provide me with the prior paperwork. And don't even get me started on transferring to a new dr. Everyone's ENT office refuses to give you your own medical information without you coming into the office to pick it up.

Very heart broken over my recent experience with the office. Dr Gilliam has treated the entire…read morefamily. We had respect for her and the office. Over looked some challenges. Recently Everyone ENT changed names and become part of Christus Trinity. When we went for our annual in August, I felt this was a great change. Then I had needed an ENT for an infection. PCM and ER doctors told me to get in, I had to peeled to get to see my doctor. Saying it was urgent. I was so pleased when they got me in and help to relieve the pain..... a week later I woke with a muffled ear (much like after a flight). After 24 hrs of it not going away, I called. Was told no appointment for my emergency until November to go to the ER. I went to ER. ER doctor notes tell me to follow up with my PCM within a week (check schedule) AND to follow up with my ENT. NOT and OR but AND ER doc stressed the importanceof both... ok I call the office back talk to Michelle, who at 1st goes to schedule (for my now on 2 weeks ear infection that is still active according to ER doctor) in December for follow. I remember my son has a follow up for his allergies, I ask if I can piggyback in with him. She says no. Then says since your schedule with PCM you can keep your appointment for Aug 2026 and dont need the appointment in December. In which I said why, she say because your seeing your PCM. I said it says AND....which she tells me is just a suggestion. I said NO the ER doctor was very much saying that I have to see my ENT. (who knows of the infection and has already started a treatment that hasnt healed my ear infection) Michelle tells me it not a requirement until my PCM says so. I said then I will be told January, can we make the appointment for December. No. Are you denying me to see my doctor. YES..... for an infection in my ear that is still active in my ear and I have been told to see my ENT. I was in tears and shock at this point. She told me I can go to another ENT. I told her I was heartbroken, I mean Dr Gilliam has treat our family of 6. The kids love her as a doctor, that helps them. To need my doctor, have other doctors tell me I need to get back into the office and be dismissed as if i am disposable. My optimism has turned into a living nightmare. Lost beyond belief that a change for what was suppose to be better, went from a personal touch and caring of a patients to a system of numbers, disregar, and dismiss. Completely hurt and at a loss.

Lots to talk about here. Let's see, first of all the staff seemed overwhelmed with the sheer number…read moreof patients, so they get a pass for any miscommunication or attitude. They were clearly over worked. Now as for Dr York. I came in for tinnitus and so he scheduled a hearing exam. No big deal, he wanted to see what he was walking into. Not a problem. After the exam, I was called in to the examining room. Dr York barged in with a bundle of "put upon"energy. He immediately said you have only one ear with tinnitus, right? I answered yes, and he said that's what the ear exam suggests. Now, two things became clear: One, he had already made up his mind what the problem was before talking to me and two, he wasn't going to listen to anything I said seriously. And lo and behold, when I mentioned a previous diagnosis and treatment for my tinnitus he made sarcastic faces in response and blew me off. He was also vague about what was causing it. But of course he implied an MRI might be necessary down the road... He also had a phony jocular manner and was clearly performing for staff when he interacted with me like some 80s movie high school bully. Who knows, his "diagnosis" may be correct but his manner instills no confidence in patients.

My doctor appointment was at 10:20 I signed in at 10:00 ! How bout I'm sitting waiting in the room…read more11:35 comes around! So I get up and ask for the restroom! And I also asked if I should reschedule! The heffa, told me well that's up to you!! Rude!!!!af so finally the doctor comes in at 11:58 unacceptable! No im sorry how you doing nothing!! Now I give the benefit of the doubt, because theyre human to, but damn at least let me know you're running behind! Give me some kind of respect and courtesy!! My time is just as valuable ,!im so disappointed! This bothered me all day!! If I wouldve rescheduled I feel it would've been another month or longer! I was really beginning to like the doctor too!

Very impressed with this place. It's clean and organized and I was in an out in less than 90…read moreminutes. Would highly recommend these folks. Larry A

I was astonished at the lack of professionalism and care that we experienced. My husband booked an…read moreappointment online for a sinus issues not allergy. When we arrived at the appointment, they had not yet approved his insurance and told him he was there for an allergy appointment. He corrected them saying it was for sinuses. After 20 minutes of waiting front desk claimed we no longer had insurance as of a week ago, which was impossible because I used it yesterday I called our health insurance company who said we absolutely have the same insurance and of course it's in effect .It would never cancel immediately!! there was no apology even when front desk heard what Ins. Provider had stated...but rather a smug, arrogant attitude. This office seems completely inept, and I question any Doctor Who would hire a staff such as the front desk staff that we saw today. Unbelievable! We would never trust our health to this office and we left.

Had an appt. for at least a month. They sent several reminders via email and text reminding me of…read morethe appt. So I show up for the appt and they claimed I had no appt w/them. When I showed them the text/emails they admitted their scheduling program is wacky. I had taken off work for this appt across town. Now they want to reschedule me 1 month later. He is the only ENT listed in our approved network. I'm not going back.

I had an appointment for months. They sent me reminders and check in forms via email and text. I…read morearrived for my appointment only to find a sign on the door saying they had moved. I called the office, and when I finally spoke with a live person, I asked if they had sent any notice about relocating. She looked it up and said "No, I don't see any record of a notice being sent. How was I supposed to know they moved? Sorry, I'm finding another doctor.

Had an AWESOME EXPIERIENCE with my Surgeon Mr Robert Harrold, he kept me at ease, his nurse Irma,…read moreis so pleasant and always there for any questions. This was an expierience I was dreading to have to myabd, but they made it happen to were I did not stress. Love my Surgeon and his Staff.

Dr Harrell did an amazing double hernia surgery on me using robotic laparoscopic equipment. Only on…read morepain meds two days after surgery. Could not be more happy with the result.