Facility is beautiful, the administrative staff is excellent, the dental assistants were fantastic…read more My issue was with the communication about the Dr. and which dr was scheduled to provide your care. I do my research before trying a business especially for my healthcare. I came in as a new patient and it turns out I had to get a root canal and crown to fix my issue. No problem, I had one before with my longtime dentist but he was Retired so I tried oak tree dentistry. The Dr I met with I didn't catch his name he was partially bald, rushed through my diagnosis didn't explain much of anything but let me know I needed the root canal, we scheduled it I came back and I was met with a completely different dr. A woman she was of Indian descent wasn't listed on the website as a dr there I was very confused but trusted them. It was the most painful root canal I was there for over 3 hours mouth open getting worked on. My temp tooth fell out 2 times while waiting for my crow to come in. Till this day a year later the tooth is still sensitive. Very unfortunate my original dentist really set the bar, my first root canal was so fast so smooth so painless so this was a COMPLETE SHOCK.

I cannot say enough great things about this dental office! The doctor, dental hygienist, and front…read moredesk staff all have shown nothing but kindness, compassion, and great care each time I visit. My husband and I both happily come here from Stockton to receive the great service. I've recommended them to everyone I know, and have family members who have switched offices.

I've never had a more jarring physical encounter while conscious. What happened yesterday was a…read moreshock and deeply disappointing, and it is not his office staff to blame. Dr Suzuki needs to take responsibility for discussing sedation options with extraction patients well before they make it to his chair. I drove a long way to have a molar extraction done and left knowing that I am not viewed as an individual with individual needs. In the first stages of having a fixed bridge created, I was expected to be awake for a molar extraction that turned out not only to be loud but also difficult; three roots had calcified to the bone, and they were pried back and forth, back and forth out of my head. I heard Every. Awful. Cracking sound and felt wave after wave of nausea from the intense pressure across my upper jaw. There was zero conversation about nitrous oxide prior to his just getting 'er done via local numbing -- only a curt ultimatum: I could drive all the way back to Berkeley and return another day if I wanted anaesthesia, or I could lay back and take it. He didn't hesitate to tell me the post-mauling details afterward while I sat there stunned. Why would I want to hear the gory details after I'd expected to have them mercifully blunted by lack of consciousness? No. This is not the 1800s.

The staff and location is fabulous , everyone is always friendly and knowledgeable. I love the way…read morethey take time to explain anything and everything to you and breaking down costs and procedures.

Dr. Kathleen Diehl is the absolute BEST!!!…read more She is incredibly talented, professional and so very kind. The way that she communicates and educates me about what is happening in my dental health, what is needed, and the protocols to achieve to best results is so clear and easy to understand. She has done such excellent dental work on me and I now have a truly beautiful smile An added bonus in her office is that all of the ladies ( techs, hygienists, office staff) that work there are kind, lovely and excellent at what they do. AND, her office is the most beautifully built and decorated office I've ever been in. Lol, it's "almost" like I've entered a spa environment which helps add to the relaxed and confident vibe. I completely trust Dr. Diehl and her team. And I highly recommend Dr. Diehl to anyone looking for the best in dental work as well as the best overall experience.

Very friendly and professional staff. Ask pertinent questions and informed me on each step of the…read morecleaning process.

First off I have a huge anxiety when it comes to my teeth and dentists, sitting in the chair for…read moremore then 10 mins I go nuts , and all squirmy. Not sure if it the ADHD or just in general I'm a figgety person but also don't like my mouth being worth on. Very sensitive teeth. Anyways that out of the way, the front desk was super nice. The lobby was decent size not cramped, just right and some photos on the way. I had a slight wait from my appointment time. It wasn't much, but a staff member kept me up to date on time frame. Like 15 or 10 mins. I mean it wasn't bad. Now let's get to the dentist, * Pratik Makadia* , super nice guy, laid back, not to judgemental , just enough to help me get motivated to take care of my teeth better, but a super nice easy way of doing it. Highly recommend him if you do go. Now the visit itself, scared and crawling out of my skin. But the staff was super nice and friendly, and quick about things. They had a lot of cool tech stuff the when I was a kid well, never was around , and the tech just wasn't there. I'm in my 40s just fyi. The lady at the end of my visit went over all my bad teeth and costs, ouch. lol. But I knew I haven't been to the dentist in soooo long. But anyways, I really recommend you trying this place out. Not sure why it has a 3 ish star rating. So far I think they are very friendly, quick with their work but not crazy fast there in a hurry. Try them out, get that exam done. I go back next week for a cleaning.

This place price gouges like no other. Made an appt for my husband to get his teeth cleaned and…read morethey stated they took delta dental. He went in and they took X-rays and told him he needed to have root planing and scaling done. Price: $1000. Decided to call my own family dentist and it was only $160 out of pocket (with insurance). Horrible business.

I've always had a fear of dentistry since my childhood experience getting dental work done. I get…read moreanxiety when i think about having to get numbed up. When i got to this office, everything changed for me. Dr Franklin is an expert on what he does. He is gentle when it comes to numbing and he is efficient in his work. His hygienist love what they do and do a great job with making the patients feel comfortable. The ladies that work up front are awesome! They are always cheerful and do what they can to accommodate you when life comes up. They will call to check on you after work is done. The vibe is very patient focused. It started with just me as a patient. Now my whole family comes to this office. My kid even mentioned how painless the process was. If you're lucky enough to get in, you will see what i mean.

i was traumatized from past dentist, Dr.Franklin is such a wonderful Dentist, very patient not…read morerough and explains things very well, his staff is very friendly and kind as well , i highly recommend!!!!!!!

Dr. Hittle is absolutely AMAZING. This is the first time in my life where I was actually excited to…read morego to the dentist and I've had tons of work done to my teeth/seen many dentists before. She was the first dentist that took me seriously when I told her I had tmj and asked if I was routinely okay/needed a break during my treatments. I've always felt comfortable with her and the dental assistant. Never once did I ever feel any sort of judgment from either of them about the condition of my teeth and I've had many dentists judge me for my teeth. Yes this place is pricey, I had to pay for some of my treatment out of pocket, but I can't imagine going to another dentist anymore. All the work that I've had has been great and I've never had any issues. The only downside is they aren't always on time for appointments, probably like 5-15 minute wait from when your appointment was supposed to start.

This places wanted me to pay 9,000 for 3 root canals there stupid I'm getting my tooth fixed not…read morebuying a new car terrible they didn't even refer me to another dentist nor gave me medication they SUCK ! Don't go get ripped off ppl

At first, I thought this would be a great dental office -- the staff was friendly, and the dentist…read moreseemed nice but a bit standoffish. I came here because I have major anxiety about the dentist and was referred by one of my own patients, hoping for understanding and care. Later, when I called because I was in serious pain, he prescribed Motrin, which I already take. When I explained that, he said he couldn't prescribe anything stronger because he wasn't sure how it would interact with Trazodone -- a medication I clearly listed in my chart as one I'm allergic to. That was a huge red flag showing he hadn't even read my chart. Instead of admitting his mistake, he became dismissive and made me feel like I was seeking drugs instead of real pain relief. I was made to feel beneath the people he normally serves -- even though I work just as hard as anyone else and have excellent insurance. I don't understand why I had to be treated differently. I'm not saying don't go here -- maybe he treats others better -- but my experience was unprofessional, disappointing, and left me feeling disrespected.

Hands down the best dentist and staff! I look forward to my cleanings. When I walk in I love seeing…read moreJill and the front staff. Michelle always does an amazing job cleaning my teeth! Joseph Gums is a great guy with a great team!!!!!!

Simply the best dental experience I've ever had. Dr.Silva and the staff are very professional,…read morecompassionate, and incredibly talented. They have such positive energy, and the quality of care is awesome. I highly recommend them to anyone looking for a dentist as they always go above and beyond for their patients!

Dr Silva is amazing and so is his staff. Always willing to work with you schedule wise and…read morefinancially.

I was a patient with Dr. Quaschnick for many years and had to change to another provider due to my…read moreinsurance changing. Ever since then I have had nothing but problems with my dental care. Dr. Quaschnick always took the time to explain everything to me and make sure I felt comfortable. He really cares about his patients. He has a calm, holistic approach that I dearly miss. Every dentist I have been to since then seems more concerned with how fast they can get people in and out and more interested in what they can do to bill the insurance. His office has a warm feel and the woman who did the cleanings was the most gentle I have ever experienced. I genuinely hope to someday get better insurance and to try and get back in as one of his patients.

Precise. Caring. Listens. Gentle. Informative. Excellent. Hard to find dentists like Dr Q. His…read morestaff are great as well and they stick with him for years. Works well with patients who have challenged teeth and/or hesitate to have fluoride. Highly recommend Dr Q and staff.

I Hate needles, and doctors of all kinds give me major anxiety…read more I have seen 2 dentist in the last 2 months, neither made me feel comfortable or gave me a "good" experience. I just spent 2hrs at TLC, everyone was warm, friendly and put me at ease like no other dentist has. I'm still scared of needles to come for some fillings, but am hopeful of what they plan to do to get me through it. My exam was far more intensive and informative than any of the other dentist did for me. Thank you for make me feel comfortable and at ease.

I would never recommend this dentist. They are great at annual teeth cleaning but NOTHING else…read more Never had a positive experience with dental care. Was always referred out. And I spent a lot of money for nothing