Phil, Fred, and the crew are everything you could ever hope for in an auto service and repair…read morebusiness. They are honest!!! Reliable, knowledgeable, professional, friendly and kind. We really appreciate you all!

I went there to get my car fixed and I'm so glad I did! They got me an appointment pretty quickly…read moreand figured out the problem with my car in no time. They gave me a fair price for the work and got it all done in the same day. I very happy about that. I definitely recommend coming here if you need work done on your vehicles.

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

Great little "mom and pop" automotive repair shop in Colonial Heights…read more Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.

I've been here a couple of times. Each time I made an appointment (for exhaust work) and they got…read moremy truck in on time the day of, and finished in a reasonable amount of time. The communication was great with the owner calling me during my first visit to clarify something they ran into and verified with me how I wanted it done, along with the text reminders before the appointments to confirm I will still be dropping off the vehicle. On top of that the have always been polite every time I have came to make an appointment, and the prices for the labor are very fair. I'll be returning to them for all my exhaust work.

*****DO NOT RECOMMEND THIS SHOP FOR MECHANICALS REPAIRS******. They done fine on a quick service…read moreand brake Job to my husbands truck, but the repairs to my sons vehicle never got done. My son called before taking his vehicle to this shop. Explained what happened and that it was not running. Steve that owns the shop assured him they could work on it, and we had it towed down there. It was there almost 2 months!!! And we finally had it removed and taken to a dealership. From the beginning we had to call and be told that he was busy. They was working on it, and Steve would call back. Which he done twice in 2 months after multiple requests. We were told it was the aftermarket security system. Approved removing it. That didn't fix it. Then was told it was the ECM which it took almost a month for him to determine and locate. This part came in and then was told it was the ignition relay. But he hasn't even put in the ECM to make that determination. He also priced the part at over $250 above his cost and not the standard 25% markup. The delays he blamed on the aftermarket ECM company, but I called and asked and he had been lying about everything from purchase date to their process. We received multiple stories over multiple weeks. And each time it was a new lie. Luckily I had documented each conversation and price quotes or lie told. Because when my son went to have it towed to another shop. Steve tried to charge him for a battery. I advised he didn't approve that. When we got there the battery that was in it and was showing charged at 100% when it was towed there had been removed, and was a completely different DEAD Battery. They also removed a headlamp relay from the vehicle which was a $144 part through the dealer. I have called to talk about refunding my son for relay and battery, and NO SURPRISE, he will NOT speak or call back. Absolutely DO NOT RECOMMEND THIS SHOP!!!

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

I was stuck on the side of the interstate during rush hour while taking my 10-year-old…read moregranddaughter home. Thanks to AAA, a great tow truck driver, and the folks at HTEK, a miserable event turned into an adventure. Next day I picked up my car the next day--the blown tire was under waratee and replaced free and the oil change I had scheduled for the next week was done. The HTEK staff was terrific: explained all that was done and very sympathetic

If you are looking for a mechanic, avoid this one at all cost!!…read more I had appointment with HTek in February 2026 for a regular oil change and to get my AC cabin filter changed. The mechanic recommended an upsell for a $250.72 Air conditioning Test (which showed no leaks), $63.14 for the Cabin Filter Service, and $206.93 for the Premium Cooling System Service. My mileage was at 74490. Since I have used them in previous years, I decided to trust them. Fast forward, and I try using my AC only to find that the first three settings on my fan no longer work. Zero air comes out on setting 1, 2, and 3. It will only emit air when on the highest setting. Prior to this "service," my fan worked perfectly. I tried submitting a contact form about this, but did not receive a response. I scheduled an appointment today with them to check the fan to see if something was just not put back correctly, and low and behold there is suddenly a leak that will cost an addition $980 just for the parts! Even though I have driven my car less than 1000 miles (my current mileage is 75241) since the appointment. They didn't even look at my fan, even though that was what I brought my car in for. Edit: I had another local mechanic take a look at my car. They confirmed that there was NO leak and replaced the fan on my car for $182 total. HTek is a total joke - save your money and go somewhere else instead!

I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Gotta say thanks to East Tenn Transmission they don't have a Facebook page but I took my 99 f250 in…read moreback in September due to the transmission going out I had them do a rebuild and put a billet torch converter after all said and done it was about 4000 which I checked other transmissions shop around the tri-cities and it was going to be around 5 to 6000 to do it but Carlos did a great job and at a short time Later mid December my starter mount broke and if you know about 99 f250 then you know the mount acts as a spacer between the bale housing and motor when it broke it messed up the transmission line which is covered under the warranty of the transmission so I bought the part and sent it back they honored the warranty and done a fluid change and fixed the part and got it done they put me in front of the line and got it done in two days one day was waiting on a new starter I highly recommend this shop and Carlo and his dad do great work for a reasonable price he told me that most shops try to get rich off diesels but he said they are a bigger job

They rebuilt the transmission and transfer case in my 2003 Silverado which I tow with A LOT and…read moreHEAVY. That's been 5 years ago. And I still tow with it, A LOT and HEAVY. It's been perfect.

Scott at Mr Transmission today was absolutely fantastic. He was very transparent about everything…read morethat was going on with the vehicle including cost/estimate. Honestly, felt like I was being treated like a family member. I was not spoken down to or spoken to like I was stupid. They did a thorough job helping me figure out my issue with my jeeps transmission and definitely will be coming back

If you know that the best car in the world is the one that is FULLY PAID FOR, come to Mr…read more Transmission on West Market. If you are at the dealership repair department and the guy across the counter says with a straight face, "too bad that's not covered under warranty," come to Mr. Transmission on West Market. My brother-in-law first recommended Mr. Transmission to me and this recommendation sits near the top of a very long list of things for which I thank him. Rick and his team are stand up people who know their stuff. When a friend of mine was quoted what she thought was a high repair price, Mr. Transmission is the first place she called to double check. When it comes to keeping your car running for an honest price, there is no place I would more highly recommend than Mr. Transmission on West Market Street.