I found this business on Yelp…read more My college aged daughter was in Kingsport shopping and heard a loud scraping noise when hitting the brakes. Fearing the worst and not wanting her to drive back to VA, I sent her to this auto repair shop. They drove the car and didn't hear the noice, visually inspected the brake pads (without putting the car on the lift) and then discovered the issue was a broken mud flap. I applaud their honesty as I sit several hundred miles away. THANKS!

I have used him for years. Not the least expensive but one of the best. Great at diagnosing…read moreproblems. So you won't pay for something you don't need. Which in the long run saves you money.

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

had this guy work on 2 vehicles and did great. so now I've sent him my family's business and very…read moreknowledgeable and fair .highly recommend

super helpful crew here, I stopped by because of a leakey tire while i was in a road trip. they…read morecheerfully fixed my leaky tire in 5 minutes. I picked the right place and got a good price too!

I basically told them what was wrong with my vehicle and the only thing they did pull the wheels…read moreoff and DIAGNOSE what I told them. I was charged $114 to tell me what I already knew and give me aquote on the repair. I was not told of a 1hour labor charge just to inspect and give me a price. I WILL NEVER bother to darken their door again. What a ripoff!!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Used to be the best garage around. Wouldn't take advantage of his customers. Wouldn't do work…read morewithout explanation. But he's retired and closed.

We have been taking our vehicles here for 9 years. Prices are fair; advice sound and honest. Kent…read morewill go out of his way to be helpful. And, Mikel the poodle will bring you your keys when all is finished!

I went in because one of my tires was losing air. They were unable to work on it right away…read morebecause it was lunch time, but the owner had a tech fill up my tire until I returned after their lunch. Then they repaired my tire for a reasonable price and I haven't had any problems with it since. Thanks!

The only place I trust to take care of my cars. They are always honest and reasonably priced…read more Easily one of the best places in the Tri-Cities.

I took my vehicle to Firestone Complete Auto Care for mounting, balancing, and alignment of two new…read moreback tires. The process started with conflicting information: I was told I ordered the wrong tires, then that the correct tires hadn't been delivered yet. Once the tires were finally delivered and installed, I returned the next day to find one tire was flat. When I called, I was told to bring the wheel in so they could check for a puncture, which seemed reasonable. At the shop, I was informed they couldn't pull up the previous work in the system and were to check if I had run over a nail or screw. Within about 10 minutes, I was told the rim was cracked and that it probably existed before the service, and that I'd need a new rim. This was surprising because: - The rim did not leak before the tire installation. - The new tire had no damage when I found it flat. - The rim and tire were inspected at the time of installation, so I question how the rim could crack or be damaged during service without an immediate failure or noticeable damage on the new tire. The final outcome was insufficient: I was told they do not repair rims and there was no clear explanation, accountability, or resolution offered. The communication throughout this process was inconsistent, and I did not receive a concrete plan to move forward or a satisfactory remedy. Ridiculous

Just a standard oil change and tire rotation. Nothing special, except for the fact there were only…read more2 people managing and working the entire shop on a Sunday. Lots of vehicles in and out all day, but Mike Wood took care of me. Very efficient and professional. Thanks Firestone.

This place valued my time and charged 1\3 of what everyone else was asking. Compared the services…read morerequested with inspection and gave me exactly what was needed. Felt like brand new vehicle when drove out of shop with lifetime warranty on parts\work....can't beat that! Highly recommend this establishment.

I took my subaru to them to get an alignment and upon arrival very carefully told them my clutch is…read moreout. Which at the time it barely slipped under 20 psi on stage 1 tune. I just said this so they'd be extra careful. I had it detuned to stock and it never slipped. As soon as I get the car back the clutch is slipping 24/7 all the way through 3rd not even at1 psi. And I'm a broke college kid so now I have to deal with this. Drive it 4 hours with literally no clutch home and find out how to change it myself because shops in Nashville will charge 2k+ and now I can't drive it to my friends who could've done it for free. It'd be one thing if this was it but the last time I went I took my Toyota and they didn't have the decency to tell me before hand that cuz the tires are worn to this alignment it probably won't fix it. Due to my negligence they do it and I drive a away and it's still pulling to the right so I go back they flip the tires around twice and I leave with it worse then before and have to re rotate all the tires before driving home to how they were. Needless to say I'll never support them again in my life and I'd genuinely pay 2x myself and even pay the difference for other people to go somewhere else just by how wrong I feel I was done.

Was with them several years at Goodyear and they have always treated me as part of their family and…read morehave always treated me fair when working on my cars. When they moved to this current location I wanted to stay with knowledgeable and friendly staff. I've had the same person (Jose) working on my car for several years and trust him to be honest with me. Joe and Todd have also been very up front with me on the pricing of any work they do. The whole crew there values the work that they do and will always be my first choice in car service.

From the owner: At Fito's Bodyshop, we handle both personal and insurance repairs, providing comprehensive auto…read moreservices along with free estimates to meet your needs. Our expert painter ensures a flawless finish, while our top-notch mechanic keeps your vehicle running smoothly and safely. We pride ourselves on wonderful customer service, always going the extra mile to keep you happy and informed. As a family-owned business, we bring a personal touch to everything we do, treating each vehicle as if it were our own. This dedication to quality and care truly sets Fito's Bodyshop apart. Experience the difference with us!