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    Grant Tire & Auto

    5.0 (6 reviews)

    Services - Grant Tire & Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.8
    (16 reviews)

    I took my vehicle to Firestone Complete Auto Care for mounting, balancing, and alignment of two new…read moreback tires. The process started with conflicting information: I was told I ordered the wrong tires, then that the correct tires hadn't been delivered yet. Once the tires were finally delivered and installed, I returned the next day to find one tire was flat. When I called, I was told to bring the wheel in so they could check for a puncture, which seemed reasonable. At the shop, I was informed they couldn't pull up the previous work in the system and were to check if I had run over a nail or screw. Within about 10 minutes, I was told the rim was cracked and that it probably existed before the service, and that I'd need a new rim. This was surprising because: - The rim did not leak before the tire installation. - The new tire had no damage when I found it flat. - The rim and tire were inspected at the time of installation, so I question how the rim could crack or be damaged during service without an immediate failure or noticeable damage on the new tire. The final outcome was insufficient: I was told they do not repair rims and there was no clear explanation, accountability, or resolution offered. The communication throughout this process was inconsistent, and I did not receive a concrete plan to move forward or a satisfactory remedy. Ridiculous

    I took my truck to Firestone because there was a miss in the #6 cylinder. After their evaluation…read morethey stated that the engine was blown and had to be replaced. ($8500-$9500) I started doing a little bit of research and found out that the model of my truck is known for the lifters going bad. I relayed the information to Firestone and they swore that they had done everything they could and nothing but a new motor would fix it. I took it to a local mechanic that I was referred to (Gibson Auto) and the issue was exactly what I told Firestone to check. It was a collapsed lifter and I got it fixed for just a little over $1500. The moral of this story is to do a little research and ask questions and don't hesitate to get a second opinion and don't be afraid to walk away!

    Grant Tire & Auto - tires - Updated July 2026

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