Michelle saved us for this year's filings. I'm a very tech savvy person who has always done their…read moreown taxes. This year I even validated my own inputs with AI and was staring at a 5 figure tax bill. We went to Michelle hoping to get the honest truth and walked away with news that we'd actually get a refund! Her support and pointed questions are nothing a e-filing or AI service can provide. She's got a customer for life and I'm so thankful for her expertise and humor along the way.

Very professional, very attentive to the details of my tax deductions I had no idea what to do,…read moreembarrassed that I had 10 years back taxes,but we figured it all out i finally can sleep better, thank you Michelle! So much! I wouldn't go anywhere else. Paul

They have taken care of our taxes accurately for the last seven years. Would not go anywhere…read moreelse.

I scheduled a call with Oscar, who was a great help! He patiently and thoroughly responded to all…read moremy questions and provided necessary resources for after the call. I greatly appreciate his time and knowledge!

THIS IS A SCAM. THE WORK WAS NOT COMPLETED. I have nothing to show for the thousands of dollars I…read morepaid Serah Blackstone Fredericks. I hired her to do bookkeeping and to train me on QuickBooks. The limited bookkeeping was grossly inaccurate with many, many things miscategorized. She did not provide a Profit & Loss Statement, a Balance Sheet or a Statement of Cash Flow She initially took responsibility for this and offered to provide a partial refund, but now she has ghosted me in the process of negotiating the amount.

Needed to hire someone to come fix the errors, but her assistant did a decent job with the basics…read more If you have a small business without too many transactions, or your books are not complicated they will do a wonderful job for you. More complex issues, or businesses with large payroll or 100s of transactions in a day are most likely beyond the scope of their experience.

Don't bother calling. They do not respond. Let's think…read morekindly and assume the reason they do not show the courtesy of returning messages from a potential new client is because they are too busy.

Great owner. Very professional and knowledgeable, and got our taxes done quick. I highly…read morerecommend this place for your tax needs and financial accounting.

Thank you for the help over the years. Good to see you back in action…read more You are making tax declaration building and processing look easy by structuring and streamlining the process and having such a positive attitude. I wonder if this shouldn't be a tax write off in the marriage saving category, if it existed. So much easier than struggling through the broken mess of TurboTax, worth every penny. Thank you Steve.

Have you ever been ghosted by a tax professional? Sadly I have, and the possibility is strong that…read moreyou will too if you choose to do business with Steve and Emperor Tax Service. Steve has done my taxes since 2009 and I started having him do my parents as well a couple years back. I used to work with Steve (taxes are his side gig) and he was much more responsive, but now that I am just your every day customer it seems as though I am not worthy of a response. Last year, Steve stopped providing physical copies of our tax records on the spot (which previously was a very nice touch). Instead, he provided a thumb drive. We told him then and there that we had a Mac and it wouldn't work. He said we just needed to format it and should there be any issues, we could contact him. When it came time to apply for my student loans it didn't work, so I contacted him asking for a copy. That was last May, and he still hasn't responded and I don't have a copy of my return. Similarly, my mother got an estate tax document and needed her taxes amended. He wouldn't respond to anything. Finally, I contacted an old coworker who asked him to contact my mom. He called me instead, from his work, and left a message. I called and texted him asking him to call my mom, not me. After about a month, he got in contact with my mom. He took her original estate tax document and told her he filed an amended return before the July extension. However, he has continued to withhold her original documents and has never provided her a copy of the amended return he states he filed. I have been calling, texting, and emailing Steve since May of 2020 asking for a print out of my taxes and the return of my mother's documents as well as a copy of her amended return. He hasn't responded or provided anything as requested. Needless to say, we will not be continuing our business with Emperor Tax Service. We just want our documents so that we can have someone else do them for us this year. Also, if you still choose to do business with Steve but find yourself where I am--I've done the homework and you can file form 14157 with the IRS to make a Return Preparer Complaint.

KeAloha is amazing. Friendly, empathetic, very smart and always up on the latest tax laws. She has…read morehelped keep our heads above the water for several years now, and every tax season I go into it knowing that I'll come out of it as well as possible. I am so grateful for KeAloha and her staff!

From the owner: - Year-round tax planning, consultation & preparation for businesses and individuals…read more- Registered Domestic Partnerships/Same-sex Married Couples - Bookkeeping, Payroll, Sales & Use Tax - Estates & Trusts Call us for an appointment in our Martinez office!

Amazing professional tax preparation! Daisy is fantastic, so kind and thorough!! Quality of work is…read moreoutstanding!

This was my first time working with Daisy, and she was a pleasure to work with. Her communication…read moreis excellent. She got my taxes done and filed in plenty of time. And the best part was her affordable rate

Glad to see this guy has put a sign up and is open for the rest of you to hire him. He's going to…read moresave you a TON of headaches and the good stuff $$$$ MOOLA I was lucky to find Keith, many years ago. I run my own business and he set me up to create and distribute invoices, collections, and everything that it takes to get my billing done. I mean it was a revelation for me to get everything in order and know where it's all going - and More Importantly - where it's coming in from!! Right. They did my taxes and saved me a bunch of money - and listen, I have an undergrad in accounting with a concentration in taxes (4.0 in this area) but I gotta admit - it is / it was and always will be CONFUSING! (Confucius say use Axis to save yourself aches and pains). Okay, maybe too corny. A HUGE Blessing to have these guys really take the time - be extremely patient (I wouldn't be that patient) and take me through the steps of doing my own day to day accounting. At first they did it for me - and then they weaned me out of it by helping me through the steps numerous times. I wanted to do it after a few years when my business became easier. Point is - Contact Axis with Keith - you will Love this guy. He's too easy to deal with and he has a personality. Some accountants you don't know what they're thinking like it's some kind of mystery. Not so with these guys - straight up, reliable, and get the job done by knowing all the angles. INTEGRITY

My books were a disaster. My previous bookkeeper completely messed all my records up and to be…read morefrank: had no idea what he was doing. I had 55k in uncategorized expenses...what??? And then, the stars aligned. I had previously worked with Keith and Alissa in my past life. They were highly regarded throughout the company and were known to get it done. Keith randomly reached out to me asking if I needed help with my books. I jumped out of my chair and said I needed him 6 months ago!! I would hire him as my CFO if I could afford him (I still plan on doing so when I can ;)). I now actually have books that are properly categorized and inventory that is actually booked properly! It's freaking amazing. I can not recommend this firm more to people that are in need of accounting/bookkeeping services!