My family and I have been very pleased with the quality of care and customer service we've received…read moreat both the regular and specialty offices. Joanna at the specialty office definitely deserves recognition for her kindness and helpfulness.

My daughter went to Gold Coast Dental, 951 W. Whittier Blvd., in September 2024 for a wisdom tooth…read moreextraction consultation. After the evaluation, she scheduled the surgery and paid the full amount upfront--about $3,500. Shortly afterward, she decided to cancel the procedure and requested a refund. Getting that refund turned into a nightmare. For over a year and a half, we repeatedly called and followed up, only to get delays, excuses, and endless runaround. The office seemed to have no urgency whatsoever in returning money for a procedure that was never performed. The most frustrating part was dealing with the financial coordinator. When I tried to help resolve the issue, I got a runaround for a couple months. Even more confusing, after speaking with me about the financial matter for weeks, the office suddenly claimed my daughter needed to sign HIPAA paperwork before they could continue discussing it with me. What finally got results? A formal demand letter. Amazingly, the refund check was issued the day after the demand letter was emailed and just two days after a hard copy was delivered. No one should have to spend over a year and a half fighting to get their own money back for services that were never provided. Based on our experience, I would not trust this office with my family's dental care.

There's a particular kind of shame that comes with taking, nay, smacking a piece of candy out of a…read morebaby's hand. My previous review of this place is blasphemy comparing to the reality of things. I am truly ashamed for what I did. For anyone who came here because of the passionate review, I deeply, sincerely apologize. I am sorry. The man who did this to me is still operating, taking patients and getting paid for butchering what the evil tooth fairy would probably hire him for. The details what happened is.. not only grotesque, unjust but absolutely unnecessary. I came in because of a coupon in my mailbox-- that was the first mistake. NEVER go to a medical professional who advertises with coupons. I should've known better but my bank account disagreed and I let it happen. Not only did I pay for this guy to take out my two front teeth, I let him crack the inside of my bones with a hammer that rattled my brain while I'm fully conscious. I sat in that chair that day feeling whats at the end of his chisel and hammer vibrating my entire skull while resisting biting down on anything. Every time I left that place it's like my lips and gums have been replaced with novocaine induced Vienna sausages and I'd just been through the ringer with Mike Tyson's left hook. Numbing me up with an insane amount of anesthetic was common. I went with it because everything he did caused pain and swelling. Even a cavity filling left me sausage lipped for hours if not days. He took CT scans without asking me to remove any of my facial piercings, then show it to me as we go over the treatment plans. How he loved that CT machine, it was maybe a year after I started going there when he wanted to do a third CT scan on me. I said no in fear of tumors, a doctor should know this. A negligent professional would ignore it. I'd spent somewhere between 8-10 grand over the course of two years and all I bought was more problems. After removing my front teeth, at the age of 27-28, he had me wear these removable dentures, placement teeth, which induces the amount of plague and teeth stone. He kept on telling me it's because there's not enough bone so he can't do anything. He didn't even try doing to bone graft after the teeth extractions but just left them. I listened because I'm an idiot, trusting and scared. The guy's wife works there as the bill collector, a title that was only made clear through her actions. And not a very good one at that. After the first couple of visits, my invoices went from a full print out that I can look but not bring home, to little post-it notes with a lump sum of what I owed. There was a false sense of security because it felt like visiting home. Every time she talked to me, she preferred to call me by my given name and not the name I ask to go by. The first time I wrote a check- 4.5 grand she said it bounced, then proudly shows me a print out of the bank saying it bounced and that they're going to charge me a fee for it because I didn't have enough in there, I looked and the print out clearly states I had enough to cover. I had to borrow money just to write this check, I knew how much I had. The dentist here also sent me to the endodontist he works with to do several root canals, one of which became infected, located near two other teeth with root canal also done there. When I asked for what to do, they not only referred me to either keep retreating the wrong tooth but also wanted to extract the wrong tooth. But hey, they crowns Dr. Chen put in were gorgeous and that's all it matters right? Molars I can't use. It's been at least five years since I've been able to chew on my right side. My facial structure has now all shifted. It'a permanently changed the way I look. i should've gone to another dentist but I was terrified. I knew I needed to but then the pandemic hits and shoot... let the procrastination begin. On top of it all, I had two implants done there, one of which failed, got severely infected after the second year. It's not until I went to an actual competent dental surgeon did I realize these implants are not only tiny but made of cheap material. All to save money while I pay the full price. They knew I'm disabled and they still took advantage. They knew I made no money and yet they still spend my checks. Oh, also, American Express users are not welcome here. Dolly always asks for Visa or Masters because AE charges a higher percentage. That's discrimination of your vendors and customers. There's much much more they've done that I don't feel comfortable taking about on here but this is not a good place. It's cloaked in evil in a parking lot where fortunes await but not visited. The worst part is when I told Dolly my implant is infected and swollen, doctor suddenly has to go on two weeks vacation, leaving that day. I'm still trying to get the total amount I've paid over the years, I still owe them for the two crowns I never put in on the implants he savagely drilled in.

I was referred to Dr. Chen by a friend and went to him for an implant consultation. Dr. Chen…read morepersonally performed a very thorough digital imaging of my teeth and then spent 20 minutes with me going through my options. Unlike another dentist who was confident he could do the implant, Dr. Chen wasn't so sure and looked at several different views before concluding, as I could clearly see on the various images, that I lacked the bone mass to properly implant a post. Dr. Chen said he could install a 3-tooth bridge, but he said my current dentist could do that as well. He asked me if I was happy with my current dentist, and when I said I was, he said I should have him do the work. I was amazed that Dr. Chen was thinking of my best interests even at the expense of a considerable fee! I was also impressed with the professionalism of him and his staff.

I came in today for a cleaning and the staff were very friendly and professional. The staff are…read moreskilled at what they do so I was in and out pretty quickly

Have been coming here for a few years and they are very friendly staff, and always have a great…read moreexperience here.

Dr Kim and the entire staff is absolutely amazing. They always make me feel comfortable, they…read moreexplain the entire process of any procedure, they reach out to the insurance companies to help streamline the process. The office is super clean and absolutely beautiful. I highly recommend Dr Kim and his office to anyone looking for a professional dental office. Thank you, Dr Kim and staff. I'm beyond grateful.

I've been coming in for a several years with a gap for a couple due to lack of dental insurance…read more All the dentist and hygienists here are so professional, warm and thorough. I grew up hating the dentist due to the dentist my family used to see wasn't the best and I still have some dental anxiety but coming here takes it away. I highly recommend this office!

We absolutely love Dr. Kim and the entire staff! Our children have been coming to Dr. Kim since…read morethey were very young, and we couldn't be happier with the care they receive. Dr. Kim is incredibly professional, and the office is always spotless, welcoming, and family-friendly. The environment makes our kids feel comfortable and relaxed--they are never afraid of dental visits and actually look forward to seeing Dr. Kim for their checkups! The staff is always kind, patient, and friendly, which makes every visit a great experience. Thank you, Dr. Kim and your wonderful team, for taking such great care of our family. We highly recommend this office to anyone looking for an excellent pediatric dentist!

We love this place. Vey accommodating if you need an appointment. Especially if you need an…read moreemergency visit. Staff are very friendly most especially the dentist. She is so nice, and keeps you informed of the work that needs to done.

I was searching for Dental place here in Fullerton or La Habra area when I received a flyer in the…read moremail. I called Smooth Dental and out of 10 dental offices I called, this office was the only one that answered phone, answered all my questions, and sounded friendly, I came in, got some fillings done, got my deep cleaning and they even straighten up a chipped tooth!! I could never remember the name of the dentist that worked on my mouth but he was awesome! Explained what he was going to do, he has great bedside manners. His assistants are all amazing and down to earth. He is at this office on Fridays!! My only complaint would be that the appointments are spread out for the procedures. I like to get everything done in one go. Here you come in multiple times to get your work done. I also got ZOOM whitening for $500. Wouldn't recommend it. My crest whitening strips work better! I didn't see a difference after the ZOOM treatment. Thank you for reading my review!

I can't say enough great things about Dr. Jackie and the entire dental practice. From the moment…read moreyou walk in, you feel like you're being cared for by true professionals who genuinely value their patients. Dr. Jackie is incredibly skilled, knowledgeable, and thorough, and she always takes the time to explain procedures in a way that feels reassuring and easy to understand. Her level of precision and care gives me complete confidence every time I'm in the chair. The staff is equally amazing -- warm, friendly, and always welcoming. They remember not just my name, but my family's as well, which makes visits feel personal instead of clinical. It's rare to find a team that combines expertise with such genuine kindness, but this office does it perfectly. The office itself is spotless and well-equipped. You can tell they prioritize patient comfort and safety in everything they do. Every visit is efficient, smooth, and surprisingly pleasant -- even for someone who used to dread going to the dentist. If you're looking for a dentist who is highly skilled, caring, and professional with a team that truly goes above and beyond, I wholeheartedly recommend Dr. Jackie. My family and I are grateful to have found her!

I have been coming here for 20 years. Under new ownership in the last couple of years. They have…read moremade changes for the better in the interior and it's looking nice. Office staff are friendly and professional. I really like the dentist Dr. Sophie Aquino. Very patient, kind and gentle. Maybe I'm biased because it so close to my house, but I would still be coming here even if it wasn't. I just lucked out to have a great dentist right by my home.

Staff is SOO friendly and competent. I enjoy the…read moreprofessionalism, positive attitude of the front staff that takes my calls and arranges my appointments. My hygienist is thorough and very respectful of protecting herself and me during pandemic. I never get to see the dentist long. The second time, he glanced at my xrays and told the hygienist I was good to go. However, she called him and he says my hygienist used to be a dentist in the Philipines. That reassured me. I deducted points due to the very long wait for the first (last minute) visit. The most important thing is I feel safe during the pandemic and they are clean and thorough. They open the door for you, sanitize your hands twice, and take your temperature twice.

Dr. Gire and the entire team are amazing and always make every visit a great experience. Everyone…read moreis friendly, professional, and takes the time to make you feel comfortable while explaining each step of your treatment. The office is clean, organized, and appointments are always efficient. I highly recommend Dr. Gire Orthodontics to anyone looking for excellent care and outstanding results!

I had an amazing experience at Gire orthodontics, the staff are all very friendly and welcoming and…read morealways willing to work with your schedule. i'm really glad i chose them for my braces the results are great and i love my smile now. :)

Been coming here for about a year and a half and everybody for front desk to the Dentist, hygienist…read moredental assisting everybody such an amazing job. I wanna think Amir Desiree Sam, Jeni, Celine, and Dr. Christina. Thank you so much you guys are always in a good mood. Great stuff.

Gracie and the front desk was very helpful and super friendly! Would love to come back and refer to…read morefamily and friends! Love the vibe here and doctors!

Dr. Vizcarra has done an amazing job with the amount of work my teeth needed. He replaced all of…read moremy crowns as they were old and breaking down. He is courteous, professional and actually cares about his clients. My last dentist left me traumatized but Vizcarra was very reassuring and made sure my procedures were as painless as possible. The staff are great, professional, courteous and I enjoy chatting with them. He also took care of a few root canals, which are never fun. I'm very happy with the experience. On one occasion I had to go to a different dentist as I needed work done (emergency ). The experience made me decide not to go back for follow up treatment and had the follow up treatment done with Dr. Vizcarra. Now I had another point of comparison and was glad to have Vizcarra as my dentist. I highly recommend Dr. Vizcarra and his staff if you need a good dentist with great staff. 5 out of 5 stars.

Absolute best dental office I've been to. Dr. Vizcarra, hygienist Tin, dental assistants and staff…read moreare all very friendly and professional. I've usually been nervous getting any dental work done in the past but since coming to Dr. Vizcarra I feel so much more at ease and actually look forward to my appointments. They explain everything really thoroughly and make sure I'm fully comfortable before doing anything. I also appreciate that the office is very clean, comfortable, and equipment in the office is modern and well-kept. You can just tell right away that they focus on high quality patient care. It's not a surprise that patients here are long time patients, I highly recommend anyone looking for a quality dental experience and care to go see Dr. Vizcarra and his team.