I took my vehicle in there to see what was wrong with it changed blower motor and other things and heater still wasn't working! They told me that it was probably bad parts, I dont think they even looked at it! $90. Gone for nothing! Too it to the dealer and the blower motor pug tail is burnt up! I could have already had heatin my car! Never again witll i take my car there!​ read more

The Jenkins folks have been helpful and are upfront about what and when they can make repairs. Free estimates are great too. I brought in my Ford Expedition with a problem and they disagreed with a competitor's assessment which saved me hundreds, and fixed the problem. They seem honest and reliable and respectful. read more

I use them with AAA and I hit curbs a lot and have flats. They are always there always quick always professional this last time. My serpentine belt broke and and he said he could replace it so we tow the car and I'll kept it overnight and it w all doneoo the next day very nice I like these.hit people! read more

Phil was amazing. I towed my daughter's car into the shop and the turn around time was great. He was able to get my car in and out in one day. He is very professional and honest. I would highly recommend using him. read more

They could find my leak after 2 visits and $3000 no rating looked at me like I was a stupid woman but could still smell the coolant leak and had to keep adding coolant. Did not care that it was still not fixed. Heard a clicking noise and was told that's just was theses vehicles do. Engine would overheat while idling and air conditioning wouldn't work. Still threw away money to rude and incompetent mechanics. read more

We took our car there to get an oil change and to check the breaks. We specifically told them it had to be done before they closed. $900 and two days later without a word from anyone, the car was still not finished. I am extremely disappointed because they were so highly recommended to us. And they were nothing like what we were told. Needless to say we will not be back. read more

I started using Jenkins Automotive when I purchased a used Jeep. I had a few concerns after The purchase since it was used and I had no background information. A neighbor suggested them as an honest group of people and a business that performed good work. That was two years ago and I could not be happier. Each visit they have went above and beyond to provide great service at a fair price. Even while suggesting things that the vehicles need or that should be done they have never tried to pressure me into anything. In fact, I dropped off one of my vehicles and anticipated some repairs thinking I knew what the issue was and instead of just performing the service I requested they contacted me via video to show me what the actual issue was. They then, after discussion and approval they fixed what was wrong. I did not have to pay for a repair I thought I needed but did not. That saved me a lot of unnecessary expense. They now perform the work on several of my vehicles as well as a couple of local family and friends. I cannot recommend this group of people any higher. read more

I took my vehicle in for a scheduled oil change. I was contacted and informed I needed a "center tie rod" changed and the repair would cost $1200. We chose to not have the issue fixed by Jenkins and took the vehicle to a Toyota dealer two days later for a second opinion. I informed the Toyota certified mechanic what the diagnosis from Jenkins was prior to them looking at the vehicle. The dealer took the vehicle for a test drive and did a 62 point inspection. They found NO PROBLEMS with my vehicle. The dealer did recommend new tires before winter. If you are told you need a large repair from Jenkins I HIGHLY RECOMMEND getting a second opinion. Super disappointed, we will not be back. Not even to use the last of our "car care club" complimentary oil changes that I paid $100 to join. read more

Phil (the owner) and his father were amazing and went out of their way to help us. We are from NJ moving to CA and my truck died. We didn't know the area at all and Phil looked up numbers and even went more out of his way to call a few places to help us get a rental truck etc. He even offered to give us a ride to the rental place if we needed. They were both so kind and helpful I can't begin to thank them enough. read more

We broke down on I-70 and our tow driver recommended Jenkins. They were swamped busy, but treated us with excellent courtesy and helped us out anyway. I also had an opportunity to watch them working on some other cars and the quality of work is excellent. I have AAA, so my tow was covered, but I noticed they also have a guaranteed $39 tow to their facility if they do your repair. Excellent experience. read more

Can't say enough good things about this shop. Car broke down on Thanksgiving, 2016. Had it towed to a different repair shop I've used in past here in Greenfield (also can't say enough good things about AAA towing service, but that's for another review). The shop felt the problem was beyond them and recommended I take it to another shop just down the street. I called the other shop, left a polite voicemail to call me, never heard a word. Called the place after the Thanksgiving weekend ended and got a rude, lazy, unhelpful woman who clearly couldn't be bothered being of help or wanting business. I quickly said I'd look elsewhere. I then had the good fortune to find Jenkins. They are AAA rated/approved. I called. The woman answering at Jenkins Automotive Service couldn't have been more helpful and friendly. She took my information, said they'd be more than happy to take a look, and thought the odds were good they could help. Phil was polite in his phone call after looking at the engine, explained they needed to do some special electrical testing, and asked for my permission to do so. Several hours later a text from Phil came to my phone, with an amazing real video clip of my car, explaining the logic behind figuring out how the electrical problem was actually from an oil leak into the cylinders fouling the plugs and building resistance which was blowing a fuse, and how they would need to replace various parts, fix the leak, and get my car working. He was clear in his description of the problem, showed visual evidence for his conclusions in the video, and laid out a well understood plan. He asked my permission to proceed. The car was repaired after a day of work and it now works well. The parts are guaranteed for life. The cost was high, as I would expect, but not astronomical for the amount of work involved to fix a complex problem. I've never been more impressed with an automobile service shop, ever. I will gladly use them again for maintenance, for repairs, for tires, for anything. I will recommend them to anyone without reservation. They helped me in a time of need - professional and friendly, good people. I'm not related to anyone in the Jenkins company, I have no financial interest in them, and I received no compensation for this review. I'm just a grateful and truthful customer. read more

This is a top notch company. My Jeep broke down and AAA took me to Jenkins. They were amazing and even arranged for me to be sent the money my jeep was worth as I chose not to have it repaired due to all the problems it had. I would recommend this company to anyone who is need of automotive work. read more

I took my vechicle in for an oil change. The job was completed quickly and my vehicle was checked for any possible problems. This extra service gives pieace of mind.I received all this for a good prive. read more

Trustworthy, reliable, friendly. As a female I can trust Jenkins they will not do me wrong like most car places.

Red carpet service. They do it right and very thorough. I have had everything from oil change to fly-wheels fixed there... be happy and be confident. read more