My first time visiting was a great experience. Awesome customer service with Michael who found us a…read morebeautiful dining room chandelier. We are now purchasing matching pendant lights. I wish I would have visited sooner for our indoor and outdoor lighting needs!

Beautiful lights. Here's the deal....the lights are beautiful. My issue is their exchange policy…read more When you're in the store, everything is lit up is so you can't see how much light a fixture emits or how it lights up, because it's so bright in there. We ordered three lights back in May (I think) and they were just installed. They were installed with no issue and the two gentlemen did a great job. I have no complaints or issues to write about. Once it finally got dark and we turned on the kitchen light, we realized we didn't like it. I called and asked if we could exchange it for a different one and was told "because wires had been cut and it's already mounted on the ceiling, it can't be returned." That is a stark contrast to what the sales associate told me. She said we could return it. I'm really annoyed at the whole situation. So I'll leave you with this, find out the return/exchange policy BEFORE installation. If the policy is awful like theirs and you still want to purchase from them, while in the showroom, ask them to turn off all the lights in the area so you can see what the light looks like. I'm pretty bummed because I enjoyed looking at the lights and have made many purchases over the years here. I think I'll take my money elsewhere. I'm sure it's no skin off their backs, but now I have a light I don't want to even turn on. Also, price check before purchasing. I found two lights cheaper elsewhere shortly after purchasing. Thankfully, they price matched.

I took my broken lamp in earlier this afternoon. The man working was super friendly and told me it…read morewas an easy fix and he did it free of charge! Gorgeous lamp selection. I will definitely be back!! Great service.

This review is quick fast and straight to the point…read more.. I had a lamp just stop working out of nowhere, so to the search engine I went. The 1st business that caught my eye was this one.. I sent an email outlining my issue and within 24 hours I was receiving a call with an explanation of what may be the issue and even an estimate to fix it.. This was great considering I didn't live too close and I didn't want to spend a lot on getting it repaired.. I arrived kinda close to closing time and the man in charge of the repair was just about to leave... YET... he stayed to fix my lamp for me... And let me tell you... I walked around the shop ONE TIME..... and he was already finished with my repair!!!! Wow... talk about fast and reasonable service!!!!.. I was very impressed... Wait..... this review wasn't as quick as expected huh?!?!?!... Lol

Brittany provided extraordinary customer service and took very good care of us. Our outdoor…read morecarriage light / sconce had a factory defect. She contacted them, arrange shipping terms, and provided us an exact sconce that matched our defective unit. Alcott and Bentley is by far the best in Kentuckiana. They not only sell, service their products but they honor all their warranty claims as well. Thank you Brittany, for being the Best of Louisville !!!

Love this store. They have a great selection of table, standing and hanging light fixtures as well…read moreas ceiling fans. Plus, they have lots of catalogues from which you can order. They also have installers and overall they are very helpful.

Had the vertical electric crew install an EV charger install the other day. It's a tricky spot, as…read moreI wanted it somewhat hidden and out of the way. That meant placing it quite far from the electrical breakers and meant running a fair amount of wiring. The team was minimally invasive with the wiring, and only had to make a small cut in existing walls to thread the wiring. They patched it before leaving. While working, the team was very thorough, didn't make a mess, and kept me informed along the way. They tested the load to the system and ensured everything was working as expected. All in all, it was very high quality work at a reasonable price.

These guys were amazing to work with. Very professional with a sweet demeanor that made me feel at…read moreease with having them in my home. They helped with a huge kitchen renovation, and I couldn't be happier with the results. Always showed up on time when they said they would be there, and communication was on point. We'll use them again for future projects!

Todd is an AMAZING DJ! He did my daughter's wedding last Friday and kept the dance floor packed all…read morenight. He really took time out to get to know them so he could deliver on what they wanted for their big day. Things ran smoothly and everyone had a great time! Thank you Todd and team for all of your hard work and for making their a wedding so much fun!! We appreciate you guys!!

He did an excellent job! Professional, Reliable and high energy! Thank Todd!…read more Sherry Witten SIHF Committee

Automated Living goes above any beyond to meet any need that you have. Jason and his crew came to…read moremy house to mount my new flat screen television. When I spoke to him on the phone I had a few requests. One was that I wanted to hide all wires as to not have an unsightly clutter of mess showing. Two I wanted all of the boxes ran into the hallway closet to free up space under the television. Jason wasted no time getting to work. In less than 30 minutes my television was hanging on the wall and I was watching Netflix. Jason and his team were extremely professional and cleaned up every last speck of dirt the job created. My job may have been a small one but Jason treats you like his biggest customer. I am more than satisfied with the job they did and would highly recommend Automated Living for any of you entertainment needs. I will contact them again when I begin my outdoor stereo project.

Automated Living just completed a whole house installation (theatre /security / audio systems) in…read moremy house in Norton Commons. They did a terrific job. Their attention to detail was excellent. They always kept us informed about the progress and completed the work timely. Would highly recommend them!

Greenlight Electric saved our day! LG&E had to shut off our electricity due to a brake in the main…read moreline coming into our house. It was Saturday afternoon 90 degrees and I had no idea who to call. I found Greenlight electric on Yelp, no reviews but close to our house. He came out on his day off, made several phone calls and had the right people out there within hours to fix the break. Talk about a great team! Called LG&E and had us back on before the sun went down. I can't even begin to say how awesome they all did. On top of everything, the price was 100% fair, not some crazy overpriced amount. We now have an electrician and they now have a review of 5 stars that they completely deserve!!! Thanks again!

Prompt, friendly, and reasonably priced. I needed a bad outlet replaced; I started the job,…read morethinking it wouldn't be too difficult, and mid-way through decided I should probably get some help. I called after-hours, thinking I'd get voicemail and leave a message and wait for a call back, but to my surprise, someone picked up who, despite it being late, took my call politely and professionally. He asked me to text details so he could send someone out the next day, so I did. Then, first thing the next morning, I get a call that someone is on their way. I also needed some wiring fixed in another room, so I asked about that, and it was taken care of on the same visit. After a total of just an hour and a half, both things were completed and at a very reasonable price. I have a few other things on my list to take care of at some point in the future, and I'll definitely be calling these folks back.