The manager of the bank called me and told me I was cashing business checks on my personal account,…read morebut the check was written out to my name, and it was not a business check. She told me do not bring those checks to the bank anymore rudely instead of explaining what was going on I've never had issues with this bank in over 40 years and she called me with the meanest snottiest attitude. I do not recommend this location whatsoever.

Save yourself the grief and deal with a company that communicates accurately and effectively. Stay…read moreaway from them! I had a perfect credit score ruined by their terrible practices. I was a HELOC customer and they charge an annual fee. Well looking at the statement it appears the annual fee is charged to the line of credit. Nope, they bill it individually but they include it as a line item on your statement. So when I paid $40 over my minimum it didn't cover the $65 fee. The following month exactly 30 days later my auto payment hit again and paid the remaining $20. This POS company reported me 30+days late to the credit bureau and collections for essentially money that was paid to them that day. I never got a call, a letter, or an email saying I was late. There was no notification on my dashboard when I signed in every month. But the made sure to smear me on the exact 30th day late on $20 despite being paid that day. It took days to get an answer and I had to spend a few hours sorting through statements piecing it together myself because nobody could tell me why and no management would return my call. Despite no late payments in 3+ years with them they couldn't remove the late mark as a courtesy. The basically said it was my fault and they don't owe any phone calls, or email, or notifications you are late. I got one call it was from the collections dept 1 month later. I returned the call immediately and he said he had no idea why he was contacting me and to disregard. That's the only call I ever got. Now I'm preparing to get a loan to start a business and I run a credit check and find I was reported 60 day late to TransUnion and 30+ days to the others. So now I'm disputing it. This company ruined my 10yr record of over 1k payments on time. Perfect credit screwed by this circus of a bank. I paid 2k extra the month before and an extra regular payment but it ment nothing. All I needed was to know I was past due and I would of paid them no problem. I'm now trying to figure out how to take them to small claims or anything to return the favor. I have an appointment with a consumer rights attorney next week. Save yourself the heartache and stress and avoid this place all together.

Highly recommended. A dedicated professional that will go the extra mile to meet your needs.read more

From the owner: At Greenly, we understand the ins and outs of mortgage financing and we understand the importance…read moreof savings. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great client service. We specialize in the following for all credit types, no money down programs, new and seasoned investors, 1st time homebuyers - Purchases (Conventional, FHA, VA) - New Construction (Primary & Investment) - Refinances - Home Equity Line of Credit (HELOC’s) - Bank Statement Loans - Investor DSCR - Fix & Flip If someone told you they can’t help you or you don’t qualify, then call us because we can and we will get you qualified! Chris Salem 440-477-8633

Working with Cosmo and the Envoy Mortgage team was truly a great experience! He walked me through…read morethe process, answering my questions every step of the way. This included providing multiple rate quotes and estimates through the lengthy home search process while being very responsive to my e-mails and calls. The team delivered the loan as promised and it closed on time during a very busy stretch of the season. I would recommend Cosmo to anyone looking for a fair and honest mortgage broker with experience and personable skills to make this stressful time go more smoothly!

From the owner: "To date, Envoy has been a retail only mortgage banker with an emphasis on conventional and FHA/VA…read moreloans. There are aggressive growth plans underway that would have Envoy Mortgage lending in all 50 states."

I have went to Mike Procaccio at American Midwest Mortgage twice when getting ready to buy a home…read moreand he made the entire process a breeze both times! As first time home buyers, my husband and I appreciated his guidance, frequent communication, and quick responses to any and all questions we had. We had such a wonderful experience with him when buying our first home, that we came back to him 4 years later when we were ready to move again. As expected, he did a wonderful job for us again. I will recommend Mike to anyone I know looking for a mortgage lender!

My husband and I are first time homebuyers and our loan officer, Lorrie Taylor was great. She was…read morevery good about emailing and texting us updates and explaining the many many details that goes into purchasing a home. My husband and I had tons of questions and she was always responsive. Sometimes texting/email early mornings or late nights. We always felt like we were on the same page and that she wanted to ensure a pleasant process for us. Our entire home buying process really did go smoothly and I felt confident working with her and for that we are extremely grateful.

Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was…read morefantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely throughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

I had a wonderful experience with Reliance First Capital. They did for me what my own bank of over…read more10 yrs could not. They deserve their flowers. Thank you RFC and to my handler: Joel Hyun Horswell Direct : 216-503-5209 Email: jhorswell@reliancefirstcapital.com Thanks for the help.

Recently purchased a new home and couldn't have done it without the help of our loan officer, Lin…read moreBaker. She was GREAT. She suggested a very good real estate agent to work with and the entire process was easy and smooth. I was nervous at the beginning of this process as I've never bought a home before or even looked but both women made it painless and fun!!! Great job Lin!!!

Ok. So. Here I am writing a review for a finance company. Now, any other transaction and I wouldn't…read morebother. But, the team here, especially Tom Soini, are amazing. This was the smoothest, quickest, easiest transition I've EVER done in my life. Not only was everything DURING the process easy, but afterwards when I needed info Tom was quick to help, SEVERAL TIMES even when I was no longer "his problem." It has now been 45 days since we closed, a couple weeks ago I needed some info for my kids school that I couldn't get the title company to provide, Tom to the rescue. And today I needed a phone number for a company (I lost the number for a warranty issue), Tom is on the case! He was always easy to reach, quick to reply and did it all with a great attitude. I know this isn't a restaurant review so it won't get as much notice but I can't say enough good things about this company. If you have a choice while shopping for mortgages, call this company. I promise you'll be pleased with their service.

I am writing to make the public aware of some very unscrupulous business practices by THIRD Federal…read moreSavings and Loan. I had had a HELOC loan with Third Federal in the past and was very happy with the terms. It was prime minus 1 %. I paid that loan off, and when it was necessary to get another loan, I went back to Third Federal. In February of 2024, I signed a loan agreement, again, at prime minus 1%. I was very careful to ask what was required for the loan, including insurance requirements. I was told a standard home owners policy would be sufficient. Being a Florida resident, I inquired if hurricane insurance was required. The answer was NO. I asked more than once to be sure the info was correct. For 2 years I was never late on a payment and usually paid weeks early. In March of 2026, I get a letter from Third Federal stating that my hurricane insurance had expired and I needed to renew the policy. I phoned the number on the letter and explained there had to be a mistake, my account never had a hurricane policy, so it could not have expired. I said maybe they were referring to my home owner's policy, but that that was current. I went to one of the local branches with my insurance papers and they faxed them to corporate. Then I was informed, by three different people from the bank, that effective January of 2026, all HELOC policies written in Florida would require hurricane coverage. But I had a loan agreement that was written 2 years earlier. Were they not going to honor their contract with me? Wasn't I "grandfathered" in? The answer was NO. They did not have to honor the contract and if I didn't get a hurricane policy, they would purchase one for me to have to pay. And also informed me it would probably be much more expensive for me. The price was $4500. That's on top of the already $1500 policy I had. And on top of the thousands of dollars I was paying a year in interest. I told them I could/would not pay close to $8000 a year to have a loan with them. Perhaps they thought I had no choice because no one at the bank gave a sh... Well I did have other options, and I took them. I closed my account with Third Federal and I am writing for anyone that already has a loan, or is considering a loan, DO NT DO BUSINESS WITH THIRD FEDERAL. They do not honor their contracts and they don't give a sh.. about their customers. They have thousands of customers and if they loose one like me, they don't care. Just an FYI for you to consider.

Good rates, but buckle up when it comes to the "ride" getting your loan to close. One hand doesn't…read moreseem to know what the other is doing; their follow up is spotty at best, and if you're interested in knowing the names of multiple reps you're in luck as you'll feel like you just entered a crowded cocktail party. Anyway, not worth wasting any more time with this review, let alone their "process".

Michael Sartor arranged our mortgage for Gold Medal Mortgage, and we are very pleased. The process…read morewas smooth and he answered every question I asked --and I asked a lot of questions. He is interesting and personable, and he knows the mortgage business well. Mary Moore, who handles all the paperwork at Gold Medal, is pleasant and highly efficient. I highly recommend Gold Medal Mortgage.

This is the 2nd time I have used GMM's team and, once again, the most professional and…read morecompassionate mortgage company, I have ever had the opportunity to deal with. The protocol of applying for a mortgage can be very frustrating, especially if you're not a computer whiz. During both applications for our mortgage, Michael, Tim, and Mary, calmed me down and walked me thru this process. I always had a sense of relief after they helped me accomplish my lack of understanding. Of course, I'll recommend, GMM to any body in need of their services! Nothing but love. I appreciate them and want to thank them for helping make our dream come true! Sincerely, Ronald and Christine Roman