William was very helpful, funny and his customer service surpassed our expectations…read more He showed us multiple mattresses within our price range and even let our kids chill on the mattresses with adjustable bases.

Great job Mattress Firm David handle us with perfection my wife and I were well satisfied…read more Delivery was on time and the guys who delivered was very professional. And they really let out the red carpet amazing. Will definitely shop there again.

Me and my bf were helped by Claudia who got us a fantastic deal on a couch we wanted. They had a…read moregood selection of furniture and clearance deals as well. Claudia was always there to answer our questions. We will be back for sure.

We needed 6 new dining room chairs, and went here because it happened to be next door to a…read moredifferent store we were shopping at. They had a large selection, but we couldn't find what we needed. After we explained to the owner what we were looking for, he grabbed a catalog off the shelf and in 2 minutes showed us exactly what we wanted. He then offered the chairs at a good price, free assembly, and free delivery within a week. True to his word. They actually look better than the chairs that originally came with the dining room set, and they fit better when pushed in because they don't have bulkier cushioning, so we're happy. I would definitely shop with them again. Thank you Mr Avi.

I had the most pleasant and enjoyable time at the Ashley Furniture store located in Valley…read moreStream:Green Acres. I wish to acknowledge the gentle spirited Ms. Daisy. She greeted me as I entered the store. She was the absolute delight in helping me find a replacement mattress. We kept each other in stitches and made the process a joy. Ms. Daisy was also very patient as I kept trying out different mattresses. Also JAVED was very helpful and amusing. He's an awesome salesperson. Sure convinced me to upgrade to the COOLING mattress cover. I must admit. It was a great choice. A definite difference from the standard elasticized mattress cover. I plan to return for a living room table and double recliner with cool gadgets which were on display. Thank you for a wonderful stress-free experience. Visited September 13,2026

The Best Part of This Experience? Buying the Couch. After That, It Was a Disaster…read more Our experience with this company has been nothing short of frustrating and disappointing. When purchasing our couch, we made it explicitly clear to the salesperson, Corey, that we needed it before the Super Bowl. He assured us it would be delivered the Friday before, so we were excited and confident in our purchase. However, the night before delivery, the driver called and mentioned that something seemed wrong with the order--he had never seen two left-facing pieces for a sectional. Upon reviewing our invoice, we realized that Corey had indeed ordered two left-facing sections. We immediately called him to rectify the mistake, and after contacting his team, he offered us two options: 1. Wait until Tuesday for the correct piece to arrive (after the Super Bowl, which defeats the purpose of our purchase timeline). 2. Pay out of pocket for a third-party delivery service because the company does not deliver on weekends. Why should we have to pay extra to correct their mistake when we had already paid a $250 delivery fee? After further discussion, the store manager, Roy, offered yet another "solution"--we could pick up the correct piece ourselves from their warehouse in Edison, NJ. So, after already paying for delivery, we were now expected to cover tolls, gas, rental and, most importantly, waste our time to fix their error. Reluctantly, and out of sheer frustration, we agreed to pick up the piece. Roy offered a mere $150 refund for the massive inconvenience, which felt like an insult given the situation. On Saturday, we drove over an hour to the warehouse. When we arrived, we partially opened the box to confirm the piece was correct--and, of course, it was the WRONG PIECE AGAIN. Absolutely infuriating. The warehouse employee, who was simply following the SKU numbers provided by the store, was not to blame--this was once again a mistake caused by Corey and Roy. After another round of phone calls and an hour of waiting at the warehouse, they finally managed to correct their error. We were told to return in 15 minutes to pick up the correct piece, adding even more wasted time to an already exhausting process. In total, we spent four hours dealing with this mess, on top of the additional expenses and hassle of retrieving the item ourselves--despite having paid for "white glove" delivery service. The entire experience was an absolute nightmare. For a $2,500 purchase, we expected professionalism and efficiency, but instead, we were met with incompetence and disregard for customer satisfaction. This was by far the worst furniture-buying experience we've ever had. Buyer beware!

I went in and J.R. Showed me and my family genuine hospitality and gave us the best possible sale…read moredefinitely coming back.

Horrendous customer service and a very poor mattress quality. This particular store is horrible;…read morethey delivery me a mattress that was harder than the mattress that was showed to me in the showroom. Plus, the saleswoman made me signed many different digital documents from which she did not want give me a copy of it. When I reported that I was unsatisfied with the hard mattress they informed me that I had to Waite 31 days, before I could get a softer mattress. I treated the manager with a dispute with my Visa card, and finally they replaced with another one that Has a hard quality also, even though it is supposed to be a "Eastern and Foster State Soft mattress". To summarize, this store is not responsible and do not give you a good costumer service when they have already charged your credit card. Be aware that they charge you for a premium protection plan that is simply a cover for the mattress; but they do not want to give you a good quality mattress that I have requested and paid for it. The second mattress is hard as stone and hurt my back bones. I do not recommend this horrendous store to any one, there are other stores around the same mall that you can check before making a purchase With this problematic store.

Excellent place to shop! Always friendly, professional, helpful, and knowledgeable. Bob's really…read moreis the place to go for decent furniture at fair prices. I'm a lifelong customer. The option to pay over time is a nice bonus, but the prices are low enough that you probably won't need it, or you'll be able to pay it off before any interest is added to your payments.

Shit company. Their whole business plan is based on taking advantage of people they use their…read moresalesforce who they don't pay to push predatory loans with interest rates that would make a loanshark smile on poor people who need furniture

Very poor customers service And bad attitude from the old…read moremanger with the grey haired

This Place is a joke. Long Story Short I purchased a 3,200.00 Mattress 7months later it is sagging…read more Sleeppys comes and wants to charge me 79.00 to do an inspection which I fight and win. They came and their response was we will come and inspect it for a second opinion for 79.99. MY Mattress isn't even a year old. These people are crooks. Attached is a copy of the letter they can't even deny... I hope you go out of business. DO NOT BUY FROM THIS STORE OR ANY OTHER MATTRESS FIRM.

I used to go to PC Richard's back in the day for all my entertainment and appliances. Back when…read morePatrick used to work there & he was the absolute best. I went yesterday to look for something & ended up getting something else. We interacted with Eddie & Roland they were really nice & accommodating.

On 3 occasions the delivery was not completed because the delivery crew did not want to go up the…read morestairs. On 2 occasions they wanted $$$ This is the worst experience ever!

Horrible customer care was totally mislead and the pricing wasn't accurate. I'm sorry i trusted the…read moresalesperson and wasn't aware of what was put on the receipt and what we spoke about and was told i was getting. I hope that Karma pays them a visit. I would put minus stars if it was available

From the owner: Discover the latest styles of furniture and a wide variety of mattress selections at Ashley. We are…read morecommitted to combining the latest trends with innovative technology to offer you the very best in design. With unmatched prices and exceptional quality, Ashley is your ultimate destination for creating a comfortable and stylish living space. Choose from our diverse range of options to find the perfect furniture and mattress selections that suit your style and needs.