Me and my bf were helped by Claudia who got us a fantastic deal on a couch we wanted. They had a…read moregood selection of furniture and clearance deals as well. Claudia was always there to answer our questions. We will be back for sure.

They sold me a used dining room set. Refused to pick it up so I had to pay U-Haul to bring it to…read moretheir store. They don't give refund which doesn't make sense. And they are liars. They are just horrible.

The Best Part of This Experience? Buying the Couch. After That, It Was a Disaster…read more Our experience with this company has been nothing short of frustrating and disappointing. When purchasing our couch, we made it explicitly clear to the salesperson, Corey, that we needed it before the Super Bowl. He assured us it would be delivered the Friday before, so we were excited and confident in our purchase. However, the night before delivery, the driver called and mentioned that something seemed wrong with the order--he had never seen two left-facing pieces for a sectional. Upon reviewing our invoice, we realized that Corey had indeed ordered two left-facing sections. We immediately called him to rectify the mistake, and after contacting his team, he offered us two options: 1. Wait until Tuesday for the correct piece to arrive (after the Super Bowl, which defeats the purpose of our purchase timeline). 2. Pay out of pocket for a third-party delivery service because the company does not deliver on weekends. Why should we have to pay extra to correct their mistake when we had already paid a $250 delivery fee? After further discussion, the store manager, Roy, offered yet another "solution"--we could pick up the correct piece ourselves from their warehouse in Edison, NJ. So, after already paying for delivery, we were now expected to cover tolls, gas, rental and, most importantly, waste our time to fix their error. Reluctantly, and out of sheer frustration, we agreed to pick up the piece. Roy offered a mere $150 refund for the massive inconvenience, which felt like an insult given the situation. On Saturday, we drove over an hour to the warehouse. When we arrived, we partially opened the box to confirm the piece was correct--and, of course, it was the WRONG PIECE AGAIN. Absolutely infuriating. The warehouse employee, who was simply following the SKU numbers provided by the store, was not to blame--this was once again a mistake caused by Corey and Roy. After another round of phone calls and an hour of waiting at the warehouse, they finally managed to correct their error. We were told to return in 15 minutes to pick up the correct piece, adding even more wasted time to an already exhausting process. In total, we spent four hours dealing with this mess, on top of the additional expenses and hassle of retrieving the item ourselves--despite having paid for "white glove" delivery service. The entire experience was an absolute nightmare. For a $2,500 purchase, we expected professionalism and efficiency, but instead, we were met with incompetence and disregard for customer satisfaction. This was by far the worst furniture-buying experience we've ever had. Buyer beware!

I have a real nice leather recliner rocker that we brought from Ashley ,my wife got it for me , it…read moreis very comfortable .you sit down in this recliner after a long day at work and you will automatically fall to sleep .the feeling of this recliner is amazing ,for watching tv ,sleeping or even gaming in this bad boy.I haven't had it for a year and iam enjoying it to the fullest. The price wasn't bad either. We had it delivered along with some other stuff from Ashley they brought everything in and set it up. My wife and another family member said the sales person was very friendly and help them make a good decision. I'm glad they made the choice they did to get me this particular recliner. So on that note I would definitely go back in the future. Shout out to the staff over at Ashley home store over in green arches.

Horrendous customer service and a very poor mattress quality. This particular store is horrible;…read morethey delivery me a mattress that was harder than the mattress that was showed to me in the showroom. Plus, the saleswoman made me signed many different digital documents from which she did not want give me a copy of it. When I reported that I was unsatisfied with the hard mattress they informed me that I had to Waite 31 days, before I could get a softer mattress. I treated the manager with a dispute with my Visa card, and finally they replaced with another one that Has a hard quality also, even though it is supposed to be a "Eastern and Foster State Soft mattress". To summarize, this store is not responsible and do not give you a good costumer service when they have already charged your credit card. Be aware that they charge you for a premium protection plan that is simply a cover for the mattress; but they do not want to give you a good quality mattress that I have requested and paid for it. The second mattress is hard as stone and hurt my back bones. I do not recommend this horrendous store to any one, there are other stores around the same mall that you can check before making a purchase With this problematic store.

I purchased bedroom furniture from Raymour and Flanagan. The experience in the store was pleasant…read more I came in already knowing the set I was interested in. I was shown the set and explained about the different options for purchase. After explaining some of the new features like a USB hub I was sold on the purchase. The delivery was quick and the guys that handled it were in and out in less than one hour. I had a positive experience and would recommend the Valley Stream location for a visit.

Excellent place to shop! Always friendly, professional, helpful, and knowledgeable. Bob's really…read moreis the place to go for decent furniture at fair prices. I'm a lifelong customer. The option to pay over time is a nice bonus, but the prices are low enough that you probably won't need it, or you'll be able to pay it off before any interest is added to your payments.

Shit company. Their whole business plan is based on taking advantage of people they use their…read moresalesforce who they don't pay to push predatory loans with interest rates that would make a loanshark smile on poor people who need furniture

Very poor customers service And bad attitude from the old…read moremanger with the grey haired

This Place is a joke. Long Story Short I purchased a 3,200.00 Mattress 7months later it is sagging…read more Sleeppys comes and wants to charge me 79.00 to do an inspection which I fight and win. They came and their response was we will come and inspect it for a second opinion for 79.99. MY Mattress isn't even a year old. These people are crooks. Attached is a copy of the letter they can't even deny... I hope you go out of business. DO NOT BUY FROM THIS STORE OR ANY OTHER MATTRESS FIRM.

I used to go to PC Richard's back in the day for all my entertainment and appliances. Back when…read morePatrick used to work there & he was the absolute best. I went yesterday to look for something & ended up getting something else. We interacted with Eddie & Roland they were really nice & accommodating.

On 3 occasions the delivery was not completed because the delivery crew did not want to go up the…read morestairs. On 2 occasions they wanted $$$ This is the worst experience ever!