1. Jennifer Risley, DMD - Risley Dental Practice

    1. Jennifer Risley, DMD - Risley Dental Practice

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    Allentown, PA

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    Jennifer Risley, DMD - Risley Dental Practice

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

    Services - Jennifer Risley, DMD - Risley Dental Practice

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Smiles 4 Keeps - Allentown

    Smiles 4 Keeps - Allentown

    1.3(32 reviews)
    3.1 mi

    I am writing this review on behalf of my best friend regarding what we believe has been an…read moreunacceptable and deeply concerning experience with this dental practice. He has now been waiting approximately seven months for his dentures. During this time, he has repeatedly contacted the office seeking answers and resolution, only to receive delays, conflicting information, and what feels like a constant runaround. He is now being told that yet another appointment needs to be scheduled for September. Seven months without a resolution is unacceptable. What makes this situation even more serious is the effect it has had on his daily life. According to him, he has lost approximately 30 pounds while going without his teeth, and the prolonged situation is affecting his ability to eat properly and his overall well-being. This is no longer simply an inconvenience. It is a matter that deserves immediate attention. Communication with this office has also been extremely frustrating. We have repeatedly encountered situations where staff members appear to have different information regarding his case, making it incredibly difficult to determine what is actually happening or when his dentures will finally be completed. We have maintained receipts, phone numbers, dates, records, and recordings of communications related to this situation. We are asking the practice to review his case immediately, provide a clear explanation for the seven-month delay, and establish a firm and reasonable timeline for completing his dentures. If this matter is not appropriately addressed, we are prepared to pursue the available formal complaint channels, including contacting the appropriate dental regulatory authorities, his insurance provider, and other relevant organizations. We are also prepared to share our documented experience with consumer advocates and media outlets if necessary. This review is not being written lightly. After seven months, patience has been exhausted. A patient should not have to repeatedly chase a healthcare provider for answers while continuing to suffer the consequences of unresolved dental care. I strongly urge anyone considering this practice to carefully research their options and ask detailed questions about treatment timelines, communication, and follow-up before becoming a patient. Most importantly, we are asking this practice to stop the delays, review the documented history of this case, and resolve this matter immediately.

    Appointments take forever. Your scheduled for 12:00 you come 15 mins early fill out paper work and…read moreare successfully checked in at. 12 just to wait 30-45 mins. People have things to do people schedule appointments for a specific time for a reason. There's no reason a tightening for braces should take more then an hour just waiting. And the staff are rude about it like it's your fault you don't want to wait 45 mins to be seen for an appointment that was scheduled for a specific time.

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    Smiles 4 Keeps - Allentown
    Smiles 4 Keeps - Allentown
    Smiles 4 Keeps - Allentown

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    Jennifer Risley, DMD - Risley Dental Practice - generaldentistry - Updated September 2026

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