I would not consider going anywhere else. I have been with this State Farm team for over 12 years…read more I have had nothing but excellent service. Mauri Mitchell-Sanders, Frida Garcia and Meredith Thompson have always been friendly and have come to the rescue on many occasions, answering questions and giving sound advice. I was recently part of a discussion on Facebook where a person was asking for recommendations for an insurance company. I saw many responses but the one that stood out to me was this, "State Farm is excellent. They may be a little bit more but you cannot put a price on excellence." I wholeheartedly believe that. Basically, if you are looking for cheap insurance and a piece of paper, State Farm is not the company you should go with. If you are looking for quality assistance in difficult times, (What you are paying for) then State Farm is your only option. Having a great team like Meredith Thompson's team is the icing on the cake. I can sleep at night knowing someone actually has my back. Thank you! Just FYI - I have the following insurance with them: Auto Home Life Earthquake.

I love the whole team at this agency. Mauri will always go the extra mile for me and Hortensia and…read moreFreida have been a huge help to me and my son. I could never get the the kind of customer service at another insurance company that I get with this agency. I will never leave them.

I love working with Ginger Roper, she has adapted to the new market place with class. She is a…read morewealth of knowledge in Medicare and life insurance, among other products. She's so personable and makes shopping for good quality insurance ENJOYABLE! I truly feel like she's looking out for my best interest, and protecting my quality of life. HIGHLY RECOMMENDED!!!!

Thank you for making my experience a pleasant one. Got my car insured very quick and I had my proof…read moreof insurance by the time I walked out. This is not a service they advertise but was offered because of where I work. 100% would recommend!

Thank you to Employer Insurance Services and their team of highly qualified individuals. The…read moreresults were amazing to say the least and I really enjoyed working with them.

DO NOT DO IT!!! This company has flawed CHARACTER, I regret it. The gentleman that called me said…read morethey were part of fedloan, and he pressured me to sign the contract over the phone while he was there. I should have known about the REDFLAG there. If you have more questions regarding my review feel free to ask. Thank you.

This place is incredible. Everyone is super sweet and attentive. My agent, Ryan, helped me lower my…read morestudent loan payment and I couldn't be more thankful! The customer service here is a 10/10.

I have been coming to Vicki for the last 15 years! She and her team are FANTASTIC! Vicki is very…read moreknowledgeable and professional. She really goes out of her way to make clients feel comfortable and taken care of. If you are looking for an honest and efficient tax consultant Vicki and her team are just what you are looking for. You won't regret it

If you want zero communication and 2 months for a tax return this service is for you. Very…read morefrustrating

Don't bother going to this guy. He does not return calls or emails and doesn't even call to review…read moreyour tax return. We turned in our documents in mid March and we're told that they don't do in person or zoom meetings. Ok not a big deal as long as we can go over it on the phone. We called and emailed for multiple weeks trying to get an update on our taxes, he finally emailed 1/2 of the returns (we filed married by separate) midday on 4/15 (Friday), still no call/email, or anything else to talk about our return. We tired to ask the receptionist questions and she said she didn't know. I don't understand why we had to ask the receptionist question vs the CPA who we were paying to file our taxes. To add insult to injury they charged us just under 500$ to files our taxes. Don't waste your time, your money l, or energy with this guy. Update: 4/16. So the CPA finally called me back, he was condescending and somehow couldn't understand that I had questions regarding My return. His response, " it was a simple return why would I call you? I DIDNT HAVE QUESTIONS". It was somehow beyond his level of comprehension that it was me, the person paying hundreds of dollars to have a professional do his taxes that had question. He basically said, I don't know what you want and hung up. I normally don't spend so much time on reviews but this guy got under my skin. If I could give him negative stars I would.

My grandma was a client of Scott Lawrence since 1998 , Theisen picked up his clientele which my…read moregrandmother was apart of after his passing. Scott used to charge my grandmother $150 for her taxes, this guy charged her $350. I understand that times are different and prices are going up and for the last few years he has been charging her $350, she chucked it up to her filing a long tax form. BUT we went to a new tax office and charged her only $195 to do her taxes AND offered to fix the errors that Theisen made over the years for free. That leads me into my next complaint, my grandmother has supposedly owed money to the IRS since 2017, and she's had to mail in proof to the IRS to show record of certain things that Theisen did not properly input or document. Over the past 5 years my grandmother has had to owe over $5,000 for errors that were made on Theisens part. She has tried to dispute these errors and they found the errors they made but none of it was ever 100% corrected. I just think of the other elderly people who can't look into their records or dont have access to them what are they supposed to do? Thank goodness my grandmother has the background in finances that she does because if she didn't lord knows how much she would have had to pay. The past reviews are correct, there has been no communication nor willingness to meet with you in regards to taxes. She paid $350 for a fast food tax return. BEWARE! -stars By the way, the new tax office we went to refiled her 2019 taxes and she just got something in the mail from the IRS stating that she no longer owes anything from that year.

I have been with this company for quite some time now about 10 years and the staff is amazing they…read morerespond quickly and won't stop reaching out until the job is done and I love this because of my busy schedule I need someone on top of me reminding me to get priorities done that are important and reach deadlines the entire staff is amazing and helpful. Lorena has helped me so much with educating me about what's best for me and guiding me with evry process so it's not so overwhelming for me . Thank you staff and AJ and Lorena for the great support and commitment

Very responsive especially, Lorena. She helped me numerous…read moretimes navigating tough tax resolutions with irs and ftb in a timely manner. She is the problem solver!!

Farmers is a good company and Robert is a good representative for them. He insures autos and homes…read moreand a lot of other types of insurance as well. His staff is helpful and are available when you need them. They also provide a website to do everything you need in case they're closed and also have a 24/7 phone number in case of emergencies or holidays. I would recommend this company if you are looking for an agent and local office for your insurance.

Great customer service! Robert worked on my policy and since then I've recommended family to him…read more Love to know that there are good people out there. :)