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    Jennifer Shinn

    4.6 (7 reviews)
    Closed 9:00 am - 5:00 pm

    By appointment only

    Updated over 3 months ago

    Services - Jennifer Shinn

    Blowout

    Haircut

    Hair styling

    1 More Service

    Waxing

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    10 months ago

    Stop shaming your customers, stop overcharging. Hire better front desk help. Miserable place.

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    Theo Salon and Collective

    Theo Salon and Collective

    4.6(11 reviews)
    4.0 mi

    Amazing service. Everyone who works here is so friendly and it's such a fun environment! You feel…read morewelcomed and at home as soon as you walk in.

    It's really just sad the response that the owner left on my previous review and I can't let her lie…read moreabout the conversation that we had just because she didn't like my feedback. The only reason I wrote a review was because of the conversation that we had over the phone . I was extremely respectful and cordial with you over the phone and because you didn't like that I left a bad review you are saying I wasn't. When you mentioned me getting my haircut somewhere else, I said word for word "that won't be happening" I NEVER said "it's not that bad". If it wasn't that bad, I would never have called the salon and asked the manager to have you call me in the first place that seems ridiculous. Your lying is repulsive. Since you can't read between the lines, I guess I'll have to spell it out for you. When I said I won't be getting it done somewhere else. It's because I wasn't willing to spend the money again and not get the result that I asked for. You putting words into my mouth to make you seem like you're in the right is truly disgusting. You did say to me "it's just hair" not once but twice. Of course your employee isn't going to admit when she makes a rude comment about her client to her boss. I have no reason to make something up that I heard somebody say especially about a person I didn't even speak with. When I told you I wouldn't be able to get to the salon at 6:30 due to my commute from work you did not offer me any other options. If that's what you consider above and beyond, then yeah sure. If you truly cared about your salon, you would've taken my feedback, applied it, and not try to make up lies to make you look better. You are completely disingenuous. As far as your personal life goes, that's none of my business that you chose to call me on your "movie night". The amount of lies is just unfathomable, especially coming from a business owner who "cares about her business". As far as the stylist goes, I I told her I was happy with my bangs yes. And just like I told you over the phone I asked her when I go home if I put curl cream in and diffuse my hair, will it give me the look that I was asking for and she told me " yeah that should help". So in the moment, I believed her until I came home and did what she said and my hair still looks nothing like a shag. She also used the razor on my hair in some spots so the fact that you're saying I didn't ask for a razor cut is crazy. I told you all of this over the phone and now you are acting like that didn't happen just because I put a bad review. I'm sorry that you can't accept feedback...

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    Theo Salon and Collective
    Theo Salon and Collective  - If you want to feel like this client, book all your beauty needs at our collective

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    If you want to feel like this client, book all your beauty needs at our collective

    Jennifer Shinn - hairstylists - Updated June 2026

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