Cleanest nail salon I've ever seen. Staff was polite and knowledgeable about their work. The vibe…read morewas warm and welcoming. Relaxing experience. My new favorite nail salon.

Beautiful salon. Great customer service! Nails were well done and polish lasted longer than…read moreexpected!

The staff was really nice and helpful. The artist who did my nails did an incredible job. They made…read moreyou feel very welcomed and the place was very cute. I would recommend coming here to get your nails done.

I have been touring Columbus, OH trying to find a place to get builder gel with designs. This is…read morethe BEST PLACE. Price, quality and experience are all a 10! Bri and Mia have done great work with my nails and the design is unbelievable. Not to mention they are so sweet and reasonably priced. So glad this place happens to be close to my home.

I am more so rating a hairstylist. Michelle Kelley definitely disappointed me. I was communicating…read morethrough my sister to Michelle about getting my hair done excuse my sister is friends with her daughter. She asked for my available times and I told my sister i was available on a sunday. My sister proceeded to ask and received a text from Michelle saying "Lydia (my sister) expects me to talk to her sister on Sunday. omg." Michelle had accidentally sent the wrong text to my sister that was meant for someone else. I found this extremely rude and unprofessional. Do not ask for available times and then go talk bad about clients trying o get your service! Not kind at all and very very poor service

Love! Love! Love! Krista will forever be my favorite hair dresser. She's super sweet and is always…read moreready to go when you get there. The atmosphere of the shop is super friendly and definitely willing to help you get through your hectic day! During COVID, they make it very easy to schedule a hair appointment so you will always look good. Don't be afraid to give them a shout they are always ready to help you out!

Always amazing and perfect service, asked for an original set for Chinese new years and this one is…read moreamazing! I've been going to Aaron for years and he's never let me down, always takes such good care of my nails. Good conversation during the whole process or just an episode of something good on tv the experience is always nice.

Great nail Salon. Very accommodating and great service all around. Highly recommend. Very…read moreconvenient location in the Kroger Plaza next to Great Clips.

I love this salon. Everyone is friendly and nice. My nails are beautiful. I have buider gel on my…read morenatural nails and everything is perfectly like the way I want.....

Had the most amazing manicure and pedicure with Tram today, I've already booked my next appointment!read more

I read about the Facial Special for "Game Day" on your Facebook page, but since the spa had closed…read morefor the evening, I filled out an online form to be contacted the next morning. I did mention on the form that I was interested in the "Game Day Facial Special". I re-iterated that to the lady who I spoke with the next morning, and booked an appointment for 1 pm. I was so excited to get in the same day and finally get to try out your spa! I was told that a hold would be put on my credit card for the appointment (normal) and she said 3 pm and I corrected her to 1 pm. She also let me know she would email me some patient forms to fill out ahead of time - awesome! This was around 10 am and by 12:15, I had yet to receive an email, so I decided to head in early. I arrived at 12:45 and let her know that I never received the email. She told me my appointment wasn't until 3 pm. I reminded her about the conversation we had on the phone and I'd corrected her to 1 pm and she then said 1 pm. Unfortunately, she had put me down for 3 pm. I asked if we could do 1 pm since I was there and she said yes. She emailed me the form and I filled it out. Then she told me that they'd only be able to do a mini-facial...which is NOT what I wanted. Or I could have a massage. Also, not what I wanted. She then went and talked to someone about re-arranging her schedule and they must've figured it out because I was then told they could do the deluxe facial at 1 pm. By then it was a little after 1 pm. The person who did my facial (so sorry - can't remember her name - Carmen, maybe?) was great. Very good at explaining everything. It's a shame we started late (around 1:10, I remember looking at the clock as I was laying in the bed waiting). The facial was great - I enjoyed the products used (very seasonal smelling!) and the massage portion was super nice, too. It was a little light on the touch but that's my fault for not speaking up. When it was done, which was cut short (1:57) - I'm guessing to stay on schedule, she told me to get dressed and she'd meet me outside. I didn't realize she meant all the way at the front desk. I asked what kind of moisturizer she used, so she showed me. It wasn't until after I'd inquired about price that I was told I'd receive 15% off that since I had a service. I probably would've spent more on products had that been told to me as part of my end of service experience. When I went to check-out, I was told the normal price for the service, including a 15% gratuity. I told her I'd specifically scheduled for the Game Day special, and she said she wasn't aware of that. So to whoever does the social posts, please communicate to the rest of the staff what you've posted online! I also didn't realize the tip was added in to the total...that just kind of rubs me the wrong way. I almost always tip 20% - I didn't appreciate being told what I had to tip. We eventually got everything figured out and it wasn't until I left that I realized I didn't get the 15% off my product. Not a huge deal, it's just a couple bucks, but if you say you're going to do something, then do it. The specials the spa runs seem like great deals but the communication among the team is a little too messy for my taste. I'm not sure if I'll go back.

My husband got me a gift card to Spa Retreat for my birthday. Christy gave me a relaxing massage…read moreand really worked on my shoulders and neck which really helped me relax. The only problem was I was good for nothing afterwards because I was so relaxed! :) Anyway, she did an amazing job, and it was so peaceful and nice. The only thing is that the $80 gift card didn't cover the whole thing since they raised the price $10 since August (my birthday month). There was tax and tip. Still a good deal and I definitely highly recommend Spa Retreat!

I've been going to Franco since the 80's. I moved away for several years and missed him terribly…read more I'm glad to be back in Delaware as a regular again. His talent and artistry no one compares! I would recommend this salon to anyone and everyone.

First time going to this salon. Melanie was my stylist. I showed her a picture with the colors I…read morewanted. She explained to me we could achieve the chunky highlights look I wanted but unable to those colors. I won't go into detail but she knew exactly what she was doing. I loved the color and the cut. I got compliments on my hair by someone else waiting for their appointment. Very happy and will definitely go back!

I had such a great mommy/daughter day today at Aventus Nail Spa. Today was my daughter's first…read morepedicure. It was a 5 star experience. We came in and waited about 15 minutes and picked out our nail colors. My daughter picked pink and purple and I got red for the holiday. We then went to sit and get our nails done. My daughter went first and her service went so well for a toddler. I was surprised how well she did for the nail service. Her colors were cute too. The service and nail tech was great as well! I then got my pedicure immediately after she was done. I had the basic pedicure since I am a basic girl. There are other options but ai had my kiddo with me and just needed something simple. My nail tech was wonderful as well. She did a great job taking care of my nails and I enjoyed my service with her. Did you know they do monthly events here too? Bring yours kids for some fun family fun days with treats and activities while you get pampered! Lookout on their social media for details! We will definitely be back soon! Thanks Aventus Nail Spa for taking care of my daughter and I today!

I had to most luxury manicure and pedicure at Aventus today. I was a first time customer and was…read moreimpressed with so many things; convenient location, friendly staff, stylish decor, the most comfortable manicure and pedicure chairs! Aventus offers so many color and product options. I opted for a dip manicure and a gel pedicure and they matched my colors perfectly. For my pedicure, my favorite part was the hot towels and hot stone massage. What a treat! While I was being serviced, I observed all of the staff socializing and enjoying themselves, which makes the world a difference in the customer experience. I will absolutely be going back in the future!