For many years, I had my family members help take care of my pet when I was traveling. That became no longer possible and so I needed a pet sitter. I went onto Google to find pet sitter's in the South Bay area and came across Jenn and Ryan and Jenn's Pet LLC. They came out to my house to meet me and my pet and for us to meet them. I was extremely impressed and I use them about six times a year to pet sit. The app that they use makes it very easy to schedule, pay and communicate. And every day that they come, I get an email and a photo from them. read more

This service is top notch! I have a very timid cat with significant health issues and each person that has come to my house to visit and administer meds has been extremely caring and professional. I have never found any comparable- the key is their people and their experience. Not to mention they are always punctual. read more

My dog walkers are great. When I need to reschedule tïmes/days for my dogs to be walked they are aways able to accommodate me.

We had a horrible experience with another pet sitter and we were very careful selecting our next one. Jenn answered all my questions and concerns, I really appreciated having a meet and greet with Marc to show our pups routine. Our dog, Dio, absolutely loves Marc and we appreciate his attention to detail and sending us updates/pictures that give us peace of mind that our dog is doing well! read more

We've had a great experience with Jenn's Pet TLC, who have been taking our very active German Shepherd for daily walks. Our dog loves Angela and Ryan, who alternate picking him up and driving him to the park. They are very reliable, flexible and professional and I highly recommend them. I really appreciated the meet and greet, and love getting the photos and reports after each walk. read more

Jenn, and Ryan are great. They helped us several times. Our older cat needs insulin shot twice a day. They are reliable and skillfully and I wish I had left more reviews read more

The reviews seemed so good and I wanted to work with a local business. but our experience led us to say we won't use this business again. Maybe its because our need for services was too little for them. More importantly, pet owners should be aware. There were a few things that didn't sit right with us, which I will mention briefly here. First, they required to be paid up front and in full because the amount was below their threshold. Our cost was a couple hundred dollars. Second, they never spoke with us about their rules around returning the house key and refused to do this once we returned. This meant we had to make a trip to the hardware store to make a new key for ourselves. When we requested that they simply drop it off when they were back in this neighborhood, they refused with an attitude. Third and most importantly, I specifically said to change the water bowl each day. There were three water bowls and the one that was used was supposed to be washed. The pics that were coming back showed that this wasn't the case as exemplified by the white hard water ring that was developing around the water bowl. And less important but annoyingly, the staff help didn't water the plants properly during the some of the hottest days here in the south bay. A couple plants withered and died. The pets were being fed but it was clear they weren't eating everything because there was food left in the bowls. Not sure why. Thankfully, the pets were okay but we won't be using this service again. read more

Jenn and Ryan watched our two senior cats while we were away on vacation. One of our cats is on medication and needs special attention. Ryan sent us daily updates and pictures. We will definitely reach out to them again to watch our pets. read more

We needed an experienced pet sitter in San Jose area on short notice and got a referral from another trusted pet sitter who helped us with our two cats and a dog in the past. Jennifer promptly responded to my call, and we agreed for a meet and greet the next day. She did a fantastic job with our two cats during the week that we were out of town - the kitties were fed, played with, cat litter changed and the apartment was smell free and clean, just like before we left. Will certainly trust them with our precious pets again in the future. A +++++++ - very highly recommend Jenn's Pet TLC. read more

Jenn and her husband Ryan watched our 2 dogs, 2 cats and 1 fish a few weeks ago and did an amazing job. They were very communicative and sent several updates and photos every day. They are the utmost professionals and obviously care for your pets. I would not hesitate to have them take care of our furry family again and would highly recommend them to others. Thank you Jenn and Ryan! read more

This is a long overdue review. I've been using Jenn's Pet TLC for about 2 years. I started using them after some minor catastrophes by my previous well-meaning, but not very knowledgeable, pet sitter. Both Jenn & Ryan came to my house for our initial meeting, and assured me that no one would ever come to take care of my dogs without my meeting that person first. Score! I've been showing dogs for over 40 years, and I need whatever instructions I give to be followed exactly. And that's exactly what Jenn & Ryan have done. Another score! When there's any kind of glitch they phone me. Their knowledge level is impressive and I totally trust them. I am *so* glad I found them and am truly grateful forward their professionalism and caring. And I live that I get a photo after every visit! Yet another score!! read more

Jenn, Ryan, and their team remain the best out there! Not only do they have so much knowledge about pet care and health, they're just some of the most wonderful people. Our beloved cat suddenly had kidney failure in a matter of days, and during her hospitalization, Jenn and Ryan talked with us about kidney care, special diets, and offered to guide us through injections so we'd be prepared when she got home. Unfortunately, our cat did not make it, yet Jenn and Ryan were still there - just now helping us through the grieving process. While we're not yet ready for another adoption, we're closer and closer knowing we will have Jenn and Ryan's support then too. read more

We've been using Jenn's Pet TLC for close to 3 years now for our little fur baby and we just love them! My husband and I love our kitty just like our baby and it breaks our heart every time we have to make a long distance trip, which is usually once a year for about 3-4 weeks. While on our trips, we are always at peace knowing that our baby is in such good hands. We get daily reports with photos of how our kitty is doing and that's truly awesome. They take care of any special needs your pet might have and keep you constantly updated. Our Fluffy baby loves Ryan and is always cuddling with him whenever he comes over to take care of him. If you want sitters who truly care for your fur babies and would take of them knowing how important they are to you, then no doubt these guys are the ones for you. They are truly the best! read more

Jenn and Ryan have been taking care of our cat for almost 4 years now anytime that we have been away from home. They are very professional and loving and caring and we have always felt safe to leave our fur baby with them. They are one of the best pet sitters that I have had and I would recommend them in a heartbeat. read more

Ryan has been walking my dog for the past 9 months, he is so patient with and took the time to build up her trust. He comes 2 times a week and knew that she was in safe hands. I really appreciate that over the summer he was very aware of the weather and would not walk her if the pavement was too hot. I highly recommend Ryan and Jenn for your furry family members! read more

Great pet sitters!! Jenn and Ryan are experienced, and caring. We are thrilled to work with such professional people, and our cats love them. We get great reports and photos, and we trust them to provide the caring attention we want for our beloved cats. read more

Jenn has been walking my dog for the past year, and has also done in-house pet sitting while I have been on business trips. Jenn is great with my lab-chow mix and my dog just lovers her! She is reliable, affordable, experienced, and flexible. I highly recommend Jenn, and she cares for all types of animals from dogs to horses. Give her a call if you are looking for a caring animal care giver. read more

We found Jenn's Pet TLC through a friend's friend, who gave us a rave review, and we are so fortunate to have her help taking care of our special needs dog! Jenn is (obviously) a she, but don't underestimate her strength as she is able to lift and carry my 55+ lb greyhound, whose hind legs are disabled. We also have a small (annoying) dog as well as another greyhound (an old lady), and she is great with both of them. Other than the fact that she is very good to and with my dogs, what makes her outstanding is that she is 100% dependable. She never misses the appointment and always provides the same good quality service every time. I used to worry about my special needs dog while I'm out, but not anymore. read more

Jenn and Ryan are superb sitters. Both are kind and sincere people. They provide detailed and descriptive updates with photos after each visit. Our cats trust and love both of them. We leave home with confidence our furry family members are getting the highest quality of care. Highly recommended. read more

I can't say enough about Jenn Hodge and what she means to me. After sketchy dog walking experiences, I was afraid we would not find the same level of professionalism, love and care as we had in Atlanta. Instead, my husband's frequent travelling is much less stressful all because of Jenn. I meant to write this review over a year ago. Since then we have lost two of our pets to cancer. Jenn was with us literally until the end and stood beside us in our kitchen when it was time to put our Chloe down. She even made us a memorial keychain a short time later. I may be down to one small and pretty manageable dog but Jenn remains on our speed dial. Her loyalty is unquestionable and I strongly recommend her pet care services. She truly loves animals and it shows. read more

Jenn & Ryan have been taking care of our guinea pigs for years now. Their compassion and love for every animal is really inspiring. We are so lucky to have found them. They even gave our special needs guinea pig the care that he needed that took over two hours per day. They are truly rock stars and I would trust them with any animal member of my family. read more

Such a great experience with Jenn's Pet TLC pet service! Super professional, responsive, reliable and caring company. I really appreciated the immediate updates and details when they took care of my dog and kitty. I have only great things to say about Jenn's Pet TLC and would HIGHLY recommend them. Trust your pets with this wonderful pet service! read more

We used Jenn's pet TLC to care for our 2 large dogs, several cats and tortoise that came out of hibernation while we were away on a 9 day trip to Hawaii. All of the animals were given excellent care. We never had any worries while we were away. They are a very professional and caring service, kept us informed on the daily feedings, potty breaks, and walks through their on line service portal. We will definitely use them again and would highly recommend them to any one looking for a pet sitter. read more

Jenn and Ryan are thoughtful, reliable and dedicated pet people. My dog Willow loved her walks with Ryan. As a person with a former crazy hi tech schedule, they were always accommodating. They offer in home pet sitting services too (licensed, bonded). For those that view your pets as family, Jenn's Pet Services is an excellent choice for your pet care needs! Thanks Jenn and Ryan! read more

We spent many months trying to find a dog sitter and walker before bringing home our new dog; we needed some daytime support with work schedules and wanted to find someone who we could establish a relationship with in the long term and in the event of future travel. After many disappointing interviews through other websites, we found Jenn and are so glad we did! Jenn, Ryan, and their whole team are incredibly professional and caring. We wanted the peace of mind of having a team that is insured, well trained, and first aid certified. In addition to all of that, they came out and met with us and asked many good questions about our dog, home, and care we needed. They have been, prompt, communicative, and taken such good care of our pupper; they use a great application (web-based and smartphone) to communicate and share how each visit goes. In short, and to date, we've had a great experience and wouldn't trust anyone else with our dog or home. It is such a gift to be able to go to work and know that our dog will be safe, well-cared for, and dealt with in a way that is consistent with the training we're doing. read more

Jenn has been watching our Flash, our gray kitty, for a couple of years now and she does a great job. She is thorough in getting and giving updates on how things are going. We never wonder if Flash is being properly cared for as we know Jenn will take care of him. She has gone out of her way to accommodate our schedule which included her husband coming out meeting us and finding out how to take care of the picky cat. It's been a great experience and we always look to Jenn for pet sitting Flash. read more

Jenn and Ryan's services were used for our two cats. One required daily medications. What a positive experience! I received daily updates. It was such a relief to know my pets received great, reliable and professional care while we were on vacation. I would highly recommend using this service. read more

I've used Jenn's Pet TLC three times now and they are by far the best pet-sitting service I've ever used. Jenn and Ryan are extremely professional in handling the business part but "TLC" is a totally accurate description of the pet care. My two cats loved them as much as I did. Standard visits are billed as 30 minutes and unlike most pet sitters, they really do spend at least 30 minutes at the house each time and part of it really is spent making sure the cats get cuddles/play time. They are alert to health problems and called right away when one cat showed unusual behavior. Each visit is ended with a message telling the client everything they did, and often included photos. This is the first time I've had a pet-sitter who gave me so much feedback that I could really relax and be confident the cats were well cared for. read more

We are so grateful for having found Jenn's Pet TLC. Knowing that our pets are being so well taken care of while away gives us such peace of mind. They are reliable and professional. We would be lost without them and can't recommend them highly enough1 read more