Nice hotel with attentive staff. Built a while back - yet modernized. Solid breakfasts - same…read morehandful of choices each day. Great location; walking distance to a park, several attractions, and food. Bed was quite soft; didn't work well for me who prefers a firm mattress. Couldn't hear our neighbors.

I booked this based on price and location, plus their free breakfast…read more We arrived on a Monday afternoon around 3:30 p.m. and were able to check in. The property is located in the heart of the Vernal business district, within an easy walk of any businesses in the area. We walked to dinner each night. The layout appears to be the combination of 2 distinct original motels, now combined. This includes an Italian restaurant (reviewed separately). The rooms associated with both of the original motels surround a pool. Rooms are direct access to the parking lot (i.e., no 'central hallway'), which was fine for us. Check-in was easy. They also provide a couple of computers for guest access. This was useful on our last night for printing our boarding passes. In addition, they allow access to their dining room so that you can refill water bottles throughout the day, a service which we took full advantage of. Rooms in back of the pool are slightly trickier to park, but otherwise there was no issue. Our room was spacious in terms of where you can lay out a suitcase. There was also plenty of room on the bathroom counter for all 3 of us. This was in stark contrast to some places we've stayed in the last year (I'm looking at you, Amsterdam!). The only slight drawback to the room was the beds. I don't know that this was quite 'queen size', so 2 of us together both felt a bit cramped. It wasn't a big deal, though. Breakfast on the mornings we stayed here was from 6:30 a.m. - 9:30 a.m. The 'rush' seemed to be at 6:30 a.m., as those with river rafting reservations got there early. The process was a bit unique - you queued up and placed an order for most of your food (eggs, bacon, cereal, bread, etc.). Once you got that, you proceeded into the dining room to eat (and to toast your bread, etc.). Coffee and juice was self-serve. I didn't object to this, as I got basically the same food that I'd have had at Hampton Inn, etc. I assume they'd had some issues with food waste, and this was their solution. The food itself was pretty standard. Overall, this is a fairly basic motel that should meet most peoples' needs. I'd consider staying here again if I returned to Vernal.

The Best Western Plus Landmark Hotel in Ballard is the nicest classiest Best Western in which we…read morehave ever stayed. The check in clerk, Barb, upgraded our room to a king suite with a kitchenette. It was basically a full kitchen! Barb also gave us a gift bag with cookies, water bottles, and other treats since we are Best Western Diamond Members. The towels were the softest and very large, which is one way we evaluate and rate our hotels. The breakfast was phenomenal!!! Full hot breakfast with numerous choices and 'to go' items with 'to go' containers. The best part of the dining room was the real dishes, utensils, and a children's play area. We stay at Best Western hotels whenever we are able because of the high quality and excellent service. This was the Best of them all!!! Thank you to the manager, Diana, and assistant manager, Angelica.

Unfortunately a family tragedy last month brought me to this "small town" hotel way far away from…read morehome. I had just driven 850 miles in 11 hours to get to my husband that arrived before me. I had 2 hours to check-in, get ready & find the local mortuary to say goodbye to my father-in-law. Nicole met me at the front desk...1.5 days early of the reservations I had made online...I quickly explained the horrific situation because my husband was to arrive any minute and I didn't know what to do. We had no place to stay on top of things. My husband came in at that moment and collapsed in the lobby. Nicole remained professional and didn't get ruffled by his emotionally charged display. She not only got us into a room early, she helped me combine the multiple online reservations I had made, while I was sobbing back at home before leaving....and even extended our stay a couple days further "just in case". She told us it was easier to cancel instead of taking a chance on not having a room. She was right. We needed the two additional days to deal with packing up a life. I would hands down hire Nicole should she ever apply to my workplace. She was calm, professional, caring and even more gratefully didn't tell us "to have a nice day." She offered sincere condolences. Now, as far as the hotel. It was great. I would come back just to visit and check out the area in a heartbeat and stay here. Complimentary cookies in the afternoon, a delicious breakfast every day (was utterly shocked by the care the person working Tues-Sat gave us), and a coffee machine in the hall that kept us caffeinated for the week we were there. It was nice to come back after a day of sorting & packing to relax in the hot tub & pool and take a mental break from the tasks. I appreciated the washer & dryer because I failed in packing both of us enough clothing) and it was nice to see the gym & pool table, though didn't use. Housekeeping was great, kept our room as we asked (because we had stuff we had to bring from another location) and even left us extra towels and garbage bags for the day we requested no service, because it was our only day to sleep until we woke up after more than a week of no real sleep. It was probably the best customer service I have ever had at a regular hotel chain in such a nice hotel. Nicole made this stay for us. The BW we got the night after we left here in Elko, NV was awful, we were so disappointed. We didn't want to touch anything.

I guess this is the norm at SpringHill Suites, but the bathroom doors are sliding barn doors with…read morefrosted glass! You can clearly see the outline of anyone in the bathroom and the gigantic gaps around the edges are so embarrassing. I guess if you're staying here alone, fine, but for a family with children, and their mother wanting a shred of privacy, this is not the place to go! All of the marketing photos are perfectly cropped so you never see this, but take a look at the photos I added, this is the bathroom and shower room doors. We will never stay at a SpringHill Suites again.

I'm glad we chose to stay here for our brief trip to Vernal! Checking in and out was a breeze. Our…read moreroom was clean and in good condition. Staff that we encountered were friendly and answered any questions we had about the property. There is a workout room as well as a pool, we did not use either but they looked to be in good condition. They also have a small "mini mart" by reception if you need a snack or something essential and don't want to leave. You can easily walk to a few fast food/fast casual food options (Cafe Rio, Sonic, etc) if you don't want to hop back into the car. Parking was free and spots were easy to find. The breakfast in the morning had decent options. Overall a solid stay! Definitely looked to be one of the better options in the area. We did visit in the winter so the rate was very affordable. Not sure how it is in the summer, but I would still recommend staying here.

Pretty sure this place is closed. What appeared to be the office was completely gutted. Was going…read moreto see if they had a room so I could explore the Monument in the morning. But ended up having to drive an hour East.

NO PETS ALLOWED: The owner of this establishment is a kind and fair business woman who takes care…read moreof her employees needs, and is kind and fair to people. I booked a week stay here. I had seen the Terrace Motel in passing as I am a season pass holder at Dinosaur National Monument. It has always lead me to lose myself in my imagination to imagine it lit up on a sunset night in the 1950's! And even today it always appears iconic and steadfast in this stark environment. I was so excited about my trip and nerding out for an entire week with paleontology. Today my booking was canceled. When I made my arrangements I failed to mention I travel with my two small dogs. And some establishments don't accept pets. They have their rights to their policy and a good customer would accept and respect the rules of the establishment. It would be unfair to make an exception to my fellow customers and being dishonest and trying to hide my fur babies is just NOT my style. The owner is such an endearing woman. She has a kind demeanor and is an inspiration to me because she is a female owner! The grace with which she handles potentially uncomfortable situations is so smooth. In the end she gave me a full refund (even though I was culpable) and welcomed me back again when I come to Dinosaur minus the fur babies. I plan on returning because of the amazing impression I had with the way they handle undesirable situations. It must be glorious when all is well. Also the standard of cleanliness is principally important to these people. And they really care about the health and well-being of ALL. Thank you kindly.

I really enjoyed my stay here. The room was a good size, clean, and comfortable. The hotel overall…read morewas well kept, and the staff was friendly and welcoming. Breakfast was decent, though I do wish they served the potatoes every day. For the price, I'd say this hotel definitely exceeded my expectations.

Well before the new owner & new GM starting Aug. 2025, we were frequent guests. Great value for the…read moreamenities, mostly friendly & helpful staff. When planning to stay again this wk. we found out they're NOT honoring the rates we had in previous mo's. Also. The ENTIRE front desk help is no longer there. It was comforting to have established relations w/ familiar faces/ voices and accommodating employees making you feel WELCOMED BACK! After getting the VERY strong impression from new Mgmt. that is "take it or leave it" approach and "we don't price match" and if your a corp./ business guests we will arrange a "standard rate" w/ you. What kind of response is that when calling to familiarize w/ new staff & mgmt??? Uh, NO thanks! Sad but we'd rather know this before actually checking in/ out to find how new mgmt is! Previous stays were rated 5 stars, ea. visit, but NOW had to give at least 1 star to post my experience now under new mgmt. NOT really wanting to associate w/ the Wynham Hotel chain at all, if they allow this type of attitude w/ returning guests who know how they used to be!

Great hotel. Neat tidy and modern and affordable. Hilton quality. Employs students from the nearby…read morecommunity college.

We are in town for ROAR, this was the perfect place to stay! The rooms are very clean ( I would've…read moretaken a picture, but I'm already putting my mark on the room and you don't need to see all my stuff)... They cleaned our room every single day and that was absolutely wonderful as we were hitting the rainy trails and had a lot of dirt.... The hotel is located on the west side of town, which was perfect for us to get to the OHV expo ... But the absolute best part about the hotel is they have a pool, which was lovely, and the people.... Are all so nice!!! We are already booking our room for next year

The place overall was really nice and the rooms looked clean and the beds owere very comfortable :)…read morethe bathroom was not as clean but cleaner then most. The pool was also really nice but there was a lot of chlorine which kinda sucked but, there was a hot tub which was cool :) The breakfast was awesome :D And the price was fair :0 There was also a gas station right next to the hotel so it was nice waking like 1 minute and getting snack and coming back and just watching tv :^

Hotel keys don't work well. It takes several attempts (6-10 time) to get the room…read more The door from parking lot into hotel was not locked, which jeopardises security for your guests.

Spacious and comfortable, with well appointed rooms at good prices. The kitchenettes were fully…read morestocked and even the washing machines were free for guests. Service was great, everyone we talked to was friendly and helpful. The wifi is super fast, even faster than at home. Only complaints: There was no cable TV, only Roku. Disappointing not having networks. It's possible that could have been fixed with a phone call, though. Also, it would have been nice to have plugs next to the bed for charging phones, etc.

I wish we had Winterton Suites every place my wife and I go. These rooms are worth triple what you…read moreactually pay. They are very clean, comfortable, and affordable. The other hotels in Roosevelt don't even come close to these. Take a look at the pictures of the rooms. It's amazing. I get upset sometimes because I look online at pictures of hotel rooms, then when I get there its nothing like the pictures I saw. Every other hotel I know of just doctors their pictures and you don't get anything like what you saw in pics... But at Winterton Suites, it's EXACTLY what the pictures show and it's amazing. Definitely worth your money and I haven't even mentioned the pool and other features.

Our room was great, but they didn't have have laundry bags for dirty clothes, there was a drawer…read moremissing in the night stand. The fitness center was a bust none of the machines worked, we asked the the clerk where it was and she told us. However she didn't tell us that the machines didn't work until after we went to use the room. and the pool was disgusting it was yellow water and had chunks of stuff in the water. The breakfast was sub par, the only options for hot breakfast, was waffles with sugary syrup and sugary cereal, if you are on a whole grain and low or no sugar diet, don't eat their free breakfast. The only non coffee beverages for non coffee drinkers was juice and milk. No hot chocolate. Maybe you should do remodeling before you open, and make sure everything is working and functional for the guests. The clerk seemed oblivious to the fact that certain things weren't working. She kept saying sorry but didn't do anything to rectify. The only upside was that the rooms were super clean. Would not stay here again. 0 out of 0 would not recommend

BW SureStay at Naples, near Vernal was awesome! We had a view of the large Naples Park out of our…read morewindow, and took a walk there. Kids were playing and five baby raccoons scampered across the grass. The kitchenette with our room was really handy. The room was clean and the windows opened, which was nice for fresh air. I work remotely, so the best part was that when their business station printer wasn't working, Bobbi at the front desk printed it for me at her printer; promptly and with much courtesy and friendliness! She's so cool!