Nice hotel with attentive staff. Built a while back - yet modernized. Solid breakfasts - same…read morehandful of choices each day. Great location; walking distance to a park, several attractions, and food. Bed was quite soft; didn't work well for me who prefers a firm mattress. Couldn't hear our neighbors.

I booked this based on price and location, plus their free breakfast…read more We arrived on a Monday afternoon around 3:30 p.m. and were able to check in. The property is located in the heart of the Vernal business district, within an easy walk of any businesses in the area. We walked to dinner each night. The layout appears to be the combination of 2 distinct original motels, now combined. This includes an Italian restaurant (reviewed separately). The rooms associated with both of the original motels surround a pool. Rooms are direct access to the parking lot (i.e., no 'central hallway'), which was fine for us. Check-in was easy. They also provide a couple of computers for guest access. This was useful on our last night for printing our boarding passes. In addition, they allow access to their dining room so that you can refill water bottles throughout the day, a service which we took full advantage of. Rooms in back of the pool are slightly trickier to park, but otherwise there was no issue. Our room was spacious in terms of where you can lay out a suitcase. There was also plenty of room on the bathroom counter for all 3 of us. This was in stark contrast to some places we've stayed in the last year (I'm looking at you, Amsterdam!). The only slight drawback to the room was the beds. I don't know that this was quite 'queen size', so 2 of us together both felt a bit cramped. It wasn't a big deal, though. Breakfast on the mornings we stayed here was from 6:30 a.m. - 9:30 a.m. The 'rush' seemed to be at 6:30 a.m., as those with river rafting reservations got there early. The process was a bit unique - you queued up and placed an order for most of your food (eggs, bacon, cereal, bread, etc.). Once you got that, you proceeded into the dining room to eat (and to toast your bread, etc.). Coffee and juice was self-serve. I didn't object to this, as I got basically the same food that I'd have had at Hampton Inn, etc. I assume they'd had some issues with food waste, and this was their solution. The food itself was pretty standard. Overall, this is a fairly basic motel that should meet most peoples' needs. I'd consider staying here again if I returned to Vernal.

I guess this is the norm at SpringHill Suites, but the bathroom doors are sliding barn doors with…read morefrosted glass! You can clearly see the outline of anyone in the bathroom and the gigantic gaps around the edges are so embarrassing. I guess if you're staying here alone, fine, but for a family with children, and their mother wanting a shred of privacy, this is not the place to go! All of the marketing photos are perfectly cropped so you never see this, but take a look at the photos I added, this is the bathroom and shower room doors. We will never stay at a SpringHill Suites again.

I'm glad we chose to stay here for our brief trip to Vernal! Checking in and out was a breeze. Our…read moreroom was clean and in good condition. Staff that we encountered were friendly and answered any questions we had about the property. There is a workout room as well as a pool, we did not use either but they looked to be in good condition. They also have a small "mini mart" by reception if you need a snack or something essential and don't want to leave. You can easily walk to a few fast food/fast casual food options (Cafe Rio, Sonic, etc) if you don't want to hop back into the car. Parking was free and spots were easy to find. The breakfast in the morning had decent options. Overall a solid stay! Definitely looked to be one of the better options in the area. We did visit in the winter so the rate was very affordable. Not sure how it is in the summer, but I would still recommend staying here.

I had a fantastic stay at TownePlace Suites by Marriott Vernal! The hotel was clean, modern, and…read morevery comfortable. The room was spacious and well laid out, with a fully equipped kitchenette that made the stay even better. The staff were friendly, welcoming, and always willing to help with anything I needed. The location is convenient, and the overall atmosphere was quiet and relaxing. I truly felt at home here and would absolutely stay again and recommend it to anyone visiting Vernal.

The room was clean, and the staff polite. Free continental breakfast was good and the pool and hot…read moretub were relaxing! My only complaint was there was a very strange amount of static electricity. My husband and I both got shocked touching just about every single metal surface.

I really enjoyed my stay here. The room was a good size, clean, and comfortable. The hotel overall…read morewas well kept, and the staff was friendly and welcoming. Breakfast was decent, though I do wish they served the potatoes every day. For the price, I'd say this hotel definitely exceeded my expectations.

Well before the new owner & new GM starting Aug. 2025, we were frequent guests. Great value for the…read moreamenities, mostly friendly & helpful staff. When planning to stay again this wk. we found out they're NOT honoring the rates we had in previous mo's. Also. The ENTIRE front desk help is no longer there. It was comforting to have established relations w/ familiar faces/ voices and accommodating employees making you feel WELCOMED BACK! After getting the VERY strong impression from new Mgmt. that is "take it or leave it" approach and "we don't price match" and if your a corp./ business guests we will arrange a "standard rate" w/ you. What kind of response is that when calling to familiarize w/ new staff & mgmt??? Uh, NO thanks! Sad but we'd rather know this before actually checking in/ out to find how new mgmt is! Previous stays were rated 5 stars, ea. visit, but NOW had to give at least 1 star to post my experience now under new mgmt. NOT really wanting to associate w/ the Wynham Hotel chain at all, if they allow this type of attitude w/ returning guests who know how they used to be!

Super clean hotel, great staff! Had a terrible experience at a different hotel in town so we then…read morechecked into this one. It was a breath of fresh air!

Not expecting a nice hotel in Vernal, but this Holiday Inn exceeded the low expectations I had…read more Including the breakfast! (the only down with breakfast is that due to Covid, you have to request it at the front desk). The room was immaculate, super clean. Sheets super fresh, bed huge and extremely comfy (finally I could have a very nice night of deep sleep after many hikes and bad hotel experiences). Bathroom spacious, hyper clean, comfortable and I liked the smell and quality of the soaps and beauty stuff provided (since I forgot to bring my own those little details are important). Easy access, plenty of parking, affordable, great service in the breakfast area and plenty of tourist brochures to take with you too.

Great value for the price. We paid about $68 per night for two queen beds. The room is tiny but…read moreit was clean and in pretty good condition. They could use some finish work in the bathroom where a new shower rod was installed, but I'll take that over dirty sheets or bathtub. My only real complain with this hotel is the size of the pool. My kids absolutely love to swim and with the pandemic, it was impossible to social distance if there was anyone else in the pool area. I'd love to see the hotel have a larger pool and hot tub, if it did this would be our go to hotel in Vernal. Because of this, we'll probably try a few other places in the future when we visit. Friendly, helpful staff was the icing on the cake of an already great value hotel.

Stayed one night here. Clean and quiet! On the west end of Vernal and away from all the noisy…read moredowntown area. No complaints during are stay.

3rd time is a Charm as we had to go thru 3 hotels before we found this one!…read more I have to go back & forth from Cedar City to Vernal. My now newly wedded Husband and I were staying at Microtel as regular guests but last mo. they went under new mgmt. and their attitude has CHANGED!! The staff that we knew and established customer relations with, is also NO longer working there;-( We Just checked in here for tonight and...... once in the room, my husband & I realized, IT'S perfect for our needs at this time. His Mom's house is just a few blocks from Ledgestone, so he can take care of her but we still can have our own space w/ all the amenities we need here. Thank you Angela for the great check-in process and will extend our stay longer.

If you're looking for a hotel with amenities for a long-term stay such as a kitchenette, this is a…read moregreat option. It's clean, comfortable and well maintained. The hotel is located at the end of the city's main street, so it's close to most everything in town without being right in the middle of it all. There's no complimentary breakfast, which makes sense for this type of place. Most folks will likely cook something up in their rooms on their own. It's not a fancy place, but for what you're paying, it's comfortable and sufficient.

First, they gave us a dirt room! Then, I only book that…read morehotel was because of the double bed and Most importantly the pool for my Granddaughter. It was closed the whole time. And they kept saying tomorrow, tomorrow. I never saw anyone working on it. Ice machine on our floor was broken, the whole time. Signs have fallen and not put back up. My room was clean, but very worn. I've been a Worldmark owner for a long time! This was the worst! I told my Granddaughter she would be able to go swimming!

This is the worst place I have ever stayed. The place is…read moreabsolutely disgusting. Clearly they do not properly clean this place. There is YEARS worth of build up of gunk and crumbs around the bed and nightstands. Everything has a layer of grime and stains from not cleaning. The sheets were stained. There were holes in the wall, covered by tape. They looked like bullet holes.. There were cracks on the walls in both the bathroom and the bedroom. The shower water pressure felt like the shower was a slow leak and the drain was very slow to drain, so we were standing in our own soapy water and other peoples' hair from the drain. The carpet was so dirty, we didn't take off our shoes inside the room until we sat on the bed. You need a remote to use the air conditioning, but you have to call down (on a disgusting grimy phone) to get the remote brought to your room. There was only one plug in the entire room. We had to move the gross nightstand to get to it. Only one person can charge on one side of the bed. If you and your spouse both have CPAP machines or any other medical devices that has to be plugged in to a power outlet, then this place will not work for you. Only my husband's phone was charging through the night and I had to let my phone and my watch die overnight. If you and your spouse need WiFi then I would not rely on this place. The WiFi was very sketchy. It wasn't secured network and was very slow.

Also known as Horizon Hotel! The front desk lady was super friendly, the free ice cream at check in…read moreand free breakfast was also a great perk. I thought it was relatively clean. The pool looked inviting and I'd even brought a swimsuit but I was too chilly. Wifi was non existent.

I had the fakest experience here. I checked in early on 9/4. There was only one room cleaned at…read morethat time; room 116. Upon entering the room, I noticed a hole in the wall. Like someone opened the door to hard and it left a hole indent of the doorknob. Immediately, I bring this to the front desk and housekeeper's attention. They say, "we're not sure where the hole came from; maybe the previous guests!" The next day I check out and they tell me it was a pleasure. Today, I wake up to a charge of $150 on my credit card from this establishment. I call to complain and they tell me that I left a hole and smoked in the room which is why I had an additional charge. They had already gave me a receipt of zero dollar remaining balance. The fact that we discussed the hole in grave detail and they felt the need to charge whoever for this and made me the person responsible is absurd. I have refuted this transaction on my credit card. Lastly, I'd never smoke in a Utah hotel because if I did the other guests would complain. Smells like lack of accountability, discrimination and unprofessionalism from this family hotel. Stay away!

The furniture and room is very dated and old. BUT it was clean and the room did not smell. There…read morewere some rooms that seemed to be occupied by long term renters... wasn't expecting that!!! But I got a hot shower and a good night sleep. Staff was very friendly and accommodating. For the price I paid I am very satisfied.

We spent one night at the Sage while visiting Dinosaur National Monument and…read more I don't understand how this place has 4 stars. It sits on a very loud road, it's ancient and the rooms show it, and it's dirty. We checked in and found that while housekeeping had been there - the bed looked crisply made - they hadn't paid much mind to actually cleaning. There was what looked like blood stains on the comforter, someone's leftover meal in the mini fridge, and balled up paper on the bathroom floor. We switched rooms and found that the trash hadn't been emptied in the second room. The floor in the second room actually left our feet dirty so we wore shoes in the room. I read other reviews saying the beds are memory foam, but in the two rooms we tried (both updated), the beds both had a foam rubber pad atop the mattress, not a memory foam mattress or topper. The only positive things I can say are that the shower and the Thai restaurant across the parking lot were both good. We paid $90 for the night so I can't even say it was a good price for what we got. Stay away.